Judith Hart Jewellers Reviews 

175
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and the careful packaging that ensures items arrive in pristine condition. Shoppers also highlight the exceptionally helpful communication and efficient service provided by the friendly team throughout the buying process. Consumers appreciate the lovely gift wrapping and reasonable prices, making purchases feel special and well-managed from start to finish. However, some people mentioned minor issues with specific products, such as unexpected sizing discrepancies, missing presentation details, or stock availability. A few consumers noted occasional drawbacks when ordering, yet the overall positive sentiment remains very strong among buyers.

What people talk about most

Product

Consumers find product quality and the buying experience to be very satisfactory. Reviewers frequently... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting super fast and prompt... See more

Service

Customers consistently note positive experiences with service from start to finish. Consumers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As this item is a surprise gift, we cannot yet comment on the watch itself, however, as soon as the online purchase was made, we received quick communication from the jewellers, which made us feel con... See more

Company replied

Rated 5 out of 5 stars

Bought a watch as a gift for a family member. The prices were competitive and I like any shop that lists if the item is in stock or not. The delivery was as described within 48hrs and the gift wrappin... See more

Company replied

Rated 5 out of 5 stars

Great service, product exactly as described and at a great price. Initially said I would collect but unexpectedly unable to do and watch was posted out to arrive next day at no extra charge. Would... See more

Company replied

Rated 5 out of 5 stars

Good clear website, perfect comms during the buying process even down to arranging preferred day delivery. My watch came well packaged and in perfect condition. Thanks to all.

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Engraver
  4. Jewelry Repair Service
  5. Watch Repair Service
  6. Watch Store

Written by the company

Judith Hart Jewellers is one of Derbyshire's leading independent Jewellers. We have a rich history spanning over 45 years and are still family owned to this day. Specialising in luxury diamonds, engagement rings, wedding rings, watches and special gifts. We also have a strong array of branded jewellery in store and online including the following brands: Nomination Italy, Thomas Sabo, Georg Jenson, Jersey Pearl, Coeur De Lion & Clogau Gold. Our watch brands include Seiko, Frederique Constant, Citizen, Herbelin & Bering. We offer many services to the Derby area including Ear Piercing, Permanent Welded Jewellery, Repairs and Jewellery Valuations. If you would like any more information or would like to book an appointment please contact us on info@judithhartjewellers.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(175)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First choice for watch sales

Excellent service and JHJ was cheaper that its competitors. My watch was delivered the day after I made the order. Fabulous. Definitely my first choice in jewellers and watch sales.

6 May 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for such a lovely review!

Rated 5 out of 5 stars

Easy transaction

Easy transaction. Super fast delivery. Great price.

7 May 2025
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Reply from Judith Hart Jewellers

Thanks for your feedback and great review!

Rated 5 out of 5 stars

Good

Good. Price. Fast delivery

29 April 2025
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Reply from Judith Hart Jewellers

Thank you for taking the time to leave this review and im very glad you are happy with your purchase!

Rated 5 out of 5 stars

Arrived B4 11am next day

Arrived B4 11am next day, great watch great service 👍

28 April 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for your great feedback! We hope to help you again in the future.

Rated 5 out of 5 stars

Wonderful service!

I ordered a pair of Thomas Sabo earrings I had been admiring that suddenly appeared at half price from this shop. The service itself was excellent. They arrived within 48 hours in extremely good packaging. Very pleased with my new earrings. Hadn’t bought from them before, but would not hesitate to do so again!!

7 April 2025
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Reply from Judith Hart Jewellers

Thanks for such great feedback! We hope to be able to help you again soon in the future!

Rated 5 out of 5 stars

FANTASTIC five 🌟

FANTASTIC five 🌟
from the moment I ordered to the delivery was seamless.
The website is so easy to use along with putting my order in. They have a fantastic range and my only difficulty was narrowing down my options as there is so much to choose from.
Delivery was fast and it arrived very well packaged. Thank you so much to whoever wrapped our charms it really meant a lot to us and taking the time to write out what each charm was. My daughter was thrilled and I can't wait to order with you again.

3 March 2025
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Reply from Judith Hart Jewellers

Wow thank you for such lovely feedback!

Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, wide selection, competitively priced, fast delivery, highly recommended

3 February 2025
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Reply from Judith Hart Jewellers

Thanks for your lovely feedback!

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Always welcome you with a smile.
Usually have some good deals and also price match as I try not to pay full retail on watches.
As this watch was already half price I was happy to pay online and collect in store.

2 February 2025
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Reply from Judith Hart Jewellers

Thanks for such great feedback!

Rated 5 out of 5 stars

Great communication

Great communication, were very happy to help. I would definitely use them again. Great customer service.

30 January 2025
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Reply from Judith Hart Jewellers

Thank you for taking the time to leave this lovely review! James

Rated 5 out of 5 stars

Excellent service

The item came well packaged. We were informed immediately that one of the items wasn't up to standard and asked if we wanted to choose an alternate. We didn't as it was a gift and we're refunded straight away. Excellent service

8 January 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for your great review!

Rated 5 out of 5 stars

Lovely pearl bracelet

Lovely pearl bracelet dainty but just exactly what I wanted.

31 December 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Really pleased you like it, thanks for the great review!

Rated 4 out of 5 stars

Fast delivery

Fast delivery, well packaged, love the design but so so tiny. In lobe photo would have given a better idea of size.

25 November 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for your lovely feedback, and we will take note of any improvements needed our end!

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