Judge.me app is incredibly easy to use, packed with powerful features. From automated review requests to photo and video reviews, everything works smoothly and reliably. What truly stands out is th... See more
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Stupid system for Reviewers
I left a review on a website and somehow the judge.me plugin on the website either pulled my name that was registered with the website or it pulled it from a "non-existent judge.me account" and used that name in the review. When I tried to change my display name via the website settings it didn't work, nor did the review link itself where I typed my actual review give me the option to choose my display name. I don't want people knowing my actual name, I use a standard truncated nickname for this kind of thing because I don't want people to identify who I am.
I said "non-existent judge.me account" because I never created one via the judge.me website in the first place, so when I had to create yet-another-online-account for judge.me on their website I was shocked to see it had picked up reviews I had made on other websites which I didn't even know used judge.me! I then had to go to the review I left and change the display name for that review specifically. When I checked another review on another website I saw it displayed my full name which I had to change also!
It seems when people install this plugin on their Shopify store it pulls the account information from their database and uses the name registered on their website (or on the Shop Pay website) in the review or something, I don't know. Either way, the fact you can't edit your display name when leaving a review and only being able to change your display name on a review via the judge.me website is stupid design.
Such a weird and stupid system. It's clearly designed with sellers' requirements first and foremost before reviewers' requirements.
The best technical support I have ever received
The best technical support I have ever received.
Excellent
Excellent - a solid and robust review system for genuine and honest reviews, managed by very helpful folk!
Great app
Great app! Love how easy it is to use and the transparency it gives our customers.
very quick online response and advise…
very quick online response and advise solution directly.
Once again great c/s
Once again, great customer service. Prompt, accurate friendly!
What a great service
What a great service. So far it operates flawlessly and I really appreciate how they are so proactive in reaching out to prevent issues. Totally recommend them.
very helpful and sorted the problem…
very helpful and sorted the problem wonderfully thank you Fin !
Excellent review app with genuinely useful features
I’ve recently used Judge.me to import Amazon reviews for two of my books onto my website, and I’m really pleased with the result.
The process took a little figuring out, particularly around the spreadsheet formatting, but once everything was set up correctly the reviews imported successfully and linked to the right products. I now have 13 reviews on one book and 10 on another, all displaying beautifully on my site.
Judge.me offers far more than I initially realised, including review imports, product review widgets and integrations with platforms such as Amazon, Etsy, Google, Meta and TikTok Shop.
A very useful app for independent authors and small businesses who want to bring their customer reviews together in one place. I’m delighted to have finally found a way to display my Amazon reviews on my own website.
Highly recommended.
Quick response via chat function
Quick response via chat function. No wait time at all and I got my question answered in 30 secs. Great customer service.
Incoming reviews increased by 300%…
Incoming reviews increased by 300% after we started using Judge.me! It's easy to use and they have excellent customer service!
Love this app
Love this app. very helpful AI. Understood exactly what I was wanting. If you are not tech savvy. You will love this app.
Very professional and very fast service…
Very professional and very fast service should an issue arise. Highly recommend this app.
As a small business owner
As a small business owner, I appreciate how straightforward Judge.me has been. The setup was easy, the support team has been helpful, and the app has made collecting reviews on our Shopify store much simpler. We're in the middle of importing years of Etsy reviews, and the team has been great about answering our questions along the way. I'd definitely recommend it to other Shopify store owners.
Horrible
Horrible. There customer service is AI. They do not allow for interaction to make customer review flow work. Not a great dynamic.
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