Judge.me Reviews 

4,223
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the application for its incredible ease of use, powerful features, reliability, and seamless integration with various online stores and platforms. Support teams respond rapidly to inquiries, offering prompt assistance and resolving technical questions with great professionalism and deep knowledge. However, some reviewers were not happy with customer support delays, noting that getting email responses could sometimes take several days. A few people also mentioned notable frustrations regarding unreachable contact channels and specific design limitations when trying to update personal profile settings on the website.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptionally fast responses,... See more

Response time

Customers consistently note positive experiences with response time, frequently praising the incredibly... See more

User experience

Consumers find user experience to be positive, highlighting how easy the application is to manage and set up.... See more

Staff

Users describe positive interactions with staff, frequently highlighting the incredibly prompt and... See more

Application

Clients share positive opinions on application, frequently highlighting its ease of use and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Judge.me app is incredibly easy to use, packed with powerful features. From automated review requests to photo and video reviews, everything works smoothly and reliably. What truly stands out is th... See more

Rated 5 out of 5 stars

We've been using Judge.me for years now, and now across two different brands. The solution is seamless, absolutely just does what it says on the tin, at a fantastic cost, and did I mention the incredi... See more

Rated 5 out of 5 stars

Great addition to our Shopify store, it works really well and easy to set up. Plus there are quite a lot of settings and option even on the basic plan though we probably upgrade to the bigger plan sin... See more

Rated 5 out of 5 stars

I am very satisfied with the Judge.me app; it works perfectly and reliably in my Shopify store. Not only does the app do its job flawlessly, but I also really appreciate the constantly updating tool... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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How this company uses Trustpilot

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4.8

All reviews

(4,223)

370 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stupid system for Reviewers

I left a review on a website and somehow the judge.me plugin on the website either pulled my name that was registered with the website or it pulled it from a "non-existent judge.me account" and used that name in the review. When I tried to change my display name via the website settings it didn't work, nor did the review link itself where I typed my actual review give me the option to choose my display name. I don't want people knowing my actual name, I use a standard truncated nickname for this kind of thing because I don't want people to identify who I am.

I said "non-existent judge.me account" because I never created one via the judge.me website in the first place, so when I had to create yet-another-online-account for judge.me on their website I was shocked to see it had picked up reviews I had made on other websites which I didn't even know used judge.me! I then had to go to the review I left and change the display name for that review specifically. When I checked another review on another website I saw it displayed my full name which I had to change also!

It seems when people install this plugin on their Shopify store it pulls the account information from their database and uses the name registered on their website (or on the Shop Pay website) in the review or something, I don't know. Either way, the fact you can't edit your display name when leaving a review and only being able to change your display name on a review via the judge.me website is stupid design.

Such a weird and stupid system. It's clearly designed with sellers' requirements first and foremost before reviewers' requirements.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - a solid and robust review system for genuine and honest reviews, managed by very helpful folk!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

What a great service

What a great service. So far it operates flawlessly and I really appreciate how they are so proactive in reaching out to prevent issues. Totally recommend them.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent review app with genuinely useful features

I’ve recently used Judge.me to import Amazon reviews for two of my books onto my website, and I’m really pleased with the result.

The process took a little figuring out, particularly around the spreadsheet formatting, but once everything was set up correctly the reviews imported successfully and linked to the right products. I now have 13 reviews on one book and 10 on another, all displaying beautifully on my site.

Judge.me offers far more than I initially realised, including review imports, product review widgets and integrations with platforms such as Amazon, Etsy, Google, Meta and TikTok Shop.

A very useful app for independent authors and small businesses who want to bring their customer reviews together in one place. I’m delighted to have finally found a way to display my Amazon reviews on my own website.

Highly recommended.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

As a small business owner

As a small business owner, I appreciate how straightforward Judge.me has been. The setup was easy, the support team has been helpful, and the app has made collecting reviews on our Shopify store much simpler. We're in the middle of importing years of Etsy reviews, and the team has been great about answering our questions along the way. I'd definitely recommend it to other Shopify store owners.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. There customer service is AI. They do not allow for interaction to make customer review flow work. Not a great dynamic.

13 July 2026
Unprompted review

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