JUDE | LLOW Reviews 

298
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, highlighting premium materials, comfort, and durability. Many appreciate the trendy, versatile designs that suit various occasions. Reviewers frequently commend the exceptional service and helpful staff, who often go out of their way to assist with specific needs, ensuring a positive overall interaction. However, some customers also noted issues with delivery. Several people experienced significant delays or missing parcels, even when paying for expedited shipping, leading to frustration and unreceived items.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the remarkable quality, comfort, and... See more

Quality

Reviewers mention positive feedback about quality, with many describing the footwear as remarkable,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising fast and speedy... See more

Service

Reviewers highlight positive aspects of service, consistently praising the unbelievable and superb service... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always excited to receive my purchases from Jude LLow, trendy smart / casual trainers for all occasions - good quality at a reasonable price! Their reasons just keep getting better! My vint... See more

Rated 5 out of 5 stars

Professional company run by top people, quality of the products is very high along with comfort. Delivery was next day and all packaged with extra places and dust bags. Highly recommend and think the... See more

Rated 5 out of 5 stars

Received my black Nico trainers this morning and all I’m going to say is you need to get onto Jude Llow. They fit like a glove, quality is top tier. Was hesitant at first but I kept seeing them on spo... See more

Rated 5 out of 5 stars

Superb company. Superb shoes. I’ve spoken to the owner via social media a few times and he always goes above and beyond to get me the right shoes the next day. I recently spoke to him again about some... See more


Company details

  1. Clothing Store

Written by the company

A luxury footwear brand


Contact info

4.1

Great

TrustScore 4 out of 5

298 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.1

All reviews

(298)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really nice trainers but more…

Really nice trainers but more importantly, great customer service. Spoke through IG and advised to drop a size which worked out perfectly. Lovely shoe and great price. Will be back for sure 👍🏽

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Great quality trainer

Having bought similar style trainers from other brands, these are by far the comfiest and of superior quality. Purchased the Telier trainer and was advised to size down and the fit is perfect. Really great customer service and quick delivery, will definitely be returning!

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievable customer service

Unbelievable customer service. Emailed on a Saturday as wanted further advice on the sizing and got a response within minutes. They really do go that extra mile. Received the Telier trainers today, they fit perfect (dropped a size down) and they look great on. Super comfortable too. My new go to brand for smart trainers.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

I have just ordered a pair after them…

I have just ordered a pair after them selling out in my size and them getting them back in stock i have yet to receive them as i ordered on 28/04 (sunday) but i already know they are going to be quality!

Working within customer service myself i know how important it is so with that being said the customer service i received is second to non.

I will be a returning customer.

Niall

28 April 2024
Unprompted review
Rated 5 out of 5 stars

JUDE LLOW service is top quality and trainers unreal

Firstly the quality of this footwear is outstanding the level of detail in the shoe is crazy, the service is second to none as well. I had a question regarding the sizing and they responded with answers promptly and efficiently. I’m usually pretty skeptical with these promotions where you win a pair of trainers but I wanted another pair for the summer so thought what the heck let’s give it a go and to my surprise I was announced as the winner as part of their Giveback promotion. The service was unreal and items were delivered the very next day definitely a brand I will be buying from in the future.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

These trainers are the real deal..

These trainers are the real deal... absolute quality luxury feel and look, could style them with anything and feel great on feet! From ordering to delivering you get exceptional service. I was lucky enough to win a free pair in the draw, absolutely buzzing with both pairs of kicks that arrived! Cannot recommend highly enough! Will 100% be ordering more! Honestly, these shoes give the big boys an absolute run for there money.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

Quality !

I’ve brought these. Unreal!!!! Big compliments when I steppped out so u will have a little more people buying. 🙏🏽

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievable brand

Unbelievable brand! Not only do you receive fantastic quality shoes for a decent price, you get a fantastic interaction with the creator of the brand, any questions I had he answered and made sure I received my trainers when I wanted them for!
I was also lucky to win a free pair of shoes with my order through the competition he was running. Couldn’t be happier, customer for life! 4th pair pending. …..

22 April 2024
Unprompted review
Rated 4 out of 5 stars

Great quality, reasonable price

My shoes came on time, they're great quality and are comfortable. Really glad they came with spare laces too as they are white!

Only criticism I have is that one of the two shoes arrived with a pretty prominent crease on the toebox. Unfortunately I can't give 5/5 stars on this basis, but I love the shoes and I'll likely be a repeat customer.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing quality and service

The quality of these trainers is amazing. And the service received has been top notch from the start. Answering questions I had efficiently and shipping promptly! Will definitely be back for other styles in the future.

11 April 2024
Unprompted review

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