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The Jubilee Mint Reviews 

337
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, often providing personalized service and excellent advice. People frequently highlight the quick and efficient delivery, with products often arriving faster than expected. Consumers are also very satisfied with the quality of the products, describing them as beautiful and in great condition. However, some customers noted sales staff could be persistent or long-winded during calls. A few people also felt certain coins were smaller than anticipated or gold-plated instead of solid. Additionally, some reviewers experienced slightly longer delivery times or desired better communication about schedules.

What people talk about most

Product

Consumers find product to be positive, with many expressing happiness with their purchases and the quality of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service, consistently praising the excellent and friendly service... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently delighted with the items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer of the company for a few years now and would recommend the friendly service to everyone. The guy I deal with, Daniel, is always very helpful and knowledgable and can explain in... See more

Company replied

Rated 5 out of 5 stars

i am unable to review an item i have not recieved The Jubilee Mint have resolved the matter and it was not their fault as it was all down to failure by royal mail who failed to deliver the item .... See more

Company replied

Rated 5 out of 5 stars

I expected the conversation to be quite brief and very professional, what I got was a rather "laid back" chatty chap a bit long winded. I even considered that I might be talking to a Scam phone call.... See more

Company replied

Rated 5 out of 5 stars

I have always had a great service from Jubilee Mint, having been a customer for many years. The website is easy to use & they have a good selection of coins at a great price. My account manager gets i... See more

Company replied


Company details

  1. Coin Dealer
  2. Collectibles Store

Written by the company

The Jubilee Mint offers an exclusive opportunity to acquire the world's most coveted limited edition gold, silver, and commemorative coins. Based at our Head Office and Order Fulfilment Centre in Dorset, our founder brings over two decades of experience in sourcing the latest releases and highly sought-after secondary market pieces from across the globe. Our mission at The Jubilee Mint is to provide collectors like you with access to the most sought-after coins from both the United Kingdom and the international numismatic market. Each coin we offer has been meticulously hand-selected, ensuring that you have access to the most desirable and sought-after pieces available. As experts in both contemporary and historic UK coins, including favorites like the silver Britannia and gold Sovereign, The Jubilee Mint also boasts a collection of silver and gold coins from the world's most renowned mints. We specialize in Royal Family commemorative coins and regularly introduce new releases to mark significant British anniversaries and events. What sets us apart is our ability to commission new issue coins produced in strictly limited quantities while maintaining the highest quality standards. These exclusive coins are made accessible to our customers, providing you with the opportunity to own pieces that many other collectors may never have a chance to acquire. Furthermore, our strong relationships with respected secondary market suppliers mean that you can secure even the most desirable coins, even if they are sold out elsewhere. At The Jubilee Mint, we take pride in ensuring 100% customer satisfaction. Our friendly and professional Customer Services team is dedicated to assisting you in every possible way. All orders are backed by our 30-day no-nonsense money-back guarantee. Additionally, we offer an easypay instalment scheme on select items, allowing you to spread the cost of your purchase, making it both affordable and flexible for your convenience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(337)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service great service

Service was great and was delivered next day was told would be 7 days

7 January 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Christopher,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Very good service

Very good service

8 January 2026
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Reply from The Jubilee Mint

Dear Stephen,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Great deal

Great deal. Every time treated special. Highly recommended

24 October 2025
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Reply from The Jubilee Mint

Dear Tomasz,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 4 out of 5 stars

A good purchase

Arrived quickly in a nice pouch and plastic covering to protect it. Pleased with putchsse

3 December 2025
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Reply from The Jubilee Mint

Dear Kathy,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Mikes experience

charlie who Idealt with was very helpful and informative

2 December 2025
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Reply from The Jubilee Mint

Dear Mr Dunworth,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Excellent service

1 December 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear John,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

It was lovely to speak to you…

It was lovely to speak to you repersentative, he was very charming and offered me another coin for a bit more money unfortunatly I was worrued about my mum at the time as she was rather unwellthat day, I rather wish I had said yes so if the offer is still on, I would be glad of another call.

2 December 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear H Reddell,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 4 out of 5 stars
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Steven,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Product delivered very promptly and…

Product delivered very promptly and service was excellent

26 November 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear John,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Found the whole process easy and a very…

Found the whole process easy and a very nice operative talked me through everything I needed to know.

11 December 2025
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Reply from The Jubilee Mint

Dear Tina,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Great prices

Great service and good prices for what I buy

11 December 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear David,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

As described happy with this purchase

As described happy with this purchase

17 November 2025
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Reply from The Jubilee Mint

Dear Rae,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

The quick way you delt with my purchase…great

The quick way you delt with my purchase and postage

26 November 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Stephen,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

I expected the conversation to be quite…

I expected the conversation to be quite brief and very professional, what I got was a rather "laid back" chatty chap a bit long winded. I even considered that I might be talking to a Scam phone call. Fortunately it wasnt as I received my coin within two days.

9 November 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Christina,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Good value

Good value, delivery took slightly longer but I wasn't home but delivery arrived when I was home

19 November 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Zena,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Spoken to by experienced and intuitive…

Spoken to by experienced and intuitive Jubilee employee and he described the item bought perfectly

25 October 2025
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Reply from The Jubilee Mint

Dear Maureen,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

no bad experience

I have had truly no bad experience with this company and would recommend highly.

12 November 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Dave,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good value and no hard follow-up sales pitch.

11 November 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Bob,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Great service, great coins, great price

I have always had a great service from Jubilee Mint, having been a customer for many years. The website is easy to use & they have a good selection of coins at a great price. My account manager gets in touch if he thinks that a coin that is coming in may be of interest to me & accepts 'No' if for any reason it is not. Always a very pleasant experience.

12 November 2025
Unprompted review
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear John,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

My great experience.

My experience was made great because of knowing I have ordered and received my jubilee mint coins & in great condition aswell as contributed to the many fallen hero's.

4 November 2025
Unprompted review
The Jubilee Mint logo

Reply from The Jubilee Mint

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

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