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jppharmacy.co.uk (e-commerce store) Reviews 733

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TrustScore 4.5 out of 5

4.7

Health and Beauty Shop
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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of ordering, competitive pricing, and the genuine quality of products. Many appreciate the fast and free delivery, often noting that items arrive quickly and are well-packaged, sometimes even including a complimentary sample. However, some customers experienced issues such as receiving incorrect items, products being discontinued after ordering, or items arriving with damaged or opened packaging. A few people also mentioned dissatisfaction with customer service when problems arose, citing unresponsiveness or poor communication.

What people talk about most

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the rapid and fast delivery, with some... See more

Product

Customers had positive experiences with product. Many reviewers praise the good quality and genuine nature of... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and reasonable pricing. Many... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the great, hassle-free, and... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering, great prices, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

JP pharmacy are my 1st choice when looking for fragrances. I have ordered a few things now and have never been disappointed. The prices are lower than other sites and delivery is by Royal mail which i... See more

Rated 5 out of 5 stars

Found this Pharmacy online offering the YSL Libra gift set on offer which my son wanted for his girlfriend. Ordering was really easy. Delivery was free and 48hr tracked Royal Mail. Couldn't fault the... See more

Rated 5 out of 5 stars

Due to me being uncertain about the company and wanting to order on line not knowing of this pharmacy. I decided to call and to my surprised phone was answered. Spoke with this lovely lady got cut off... See more

Rated 5 out of 5 stars

I had some reserves, as relatively unknown shop and prices for Jean Paul Gautier fragrances are very competitive. Decided to try, ordered Friday, delivered the next day, and fragrance 100% genuine.... See more

Company details

  1. Health and Beauty Shop

Written by the company

Shop health and beauty products at JP Pharmacy. Spend over £20 for free UK delivery.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

733 reviews

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1-star

Replied to 16% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

VERY POOR SERVICE AT JP PHARMACY CAMDEN HIGH STREET

I came with tablet prescription and asked if in stock.
I was told yes it’s paid for the prescription and waiting to receive the medication.
Same person who’s told me we is now coming to tell we capsule.
I got angry and raised my voice now this security guy comes like he talking to his.
Stop raising your voice.
They are unprofessional people not first time i have issue regarding medication.
If you go there triple check with you collect from them.
VERY POOR SERVICE AND BEST STAY AWAY FRIM THEM.

18 October 2025
Unprompted review
jppharmacy.co.uk (e-commerce store) logo

Reply from jppharmacy.co.uk (e-commerce store)

Hi Abdi,

Please note that the reviews here are for jppharmacy.co.uk (and not the bricks & mortar store).

Regards,
jppharmacy.co.uk

Rated 5 out of 5 stars

Absolutely beautiful gift set

Absolutely beautiful gift set. My boyfriend was delighted with this present on his birthday.
Very pleasant, smooth and fast service.
I will order from this company again most definitely.

8 September 2025
Rated 5 out of 5 stars

Wonderful Service

Due to me being uncertain about the company and wanting to order on line not knowing of this pharmacy. I decided to call and to my surprised phone was answered. Spoke with this lovely lady got cut off 3 times, each time she called me straight back. I was reassured and ordered my favourite perfume Armani Code on Saturday and Wednesday received my perfume with a little free sample. Love the surprise!...I now have the perfect suppliers for future perfumes and sold cheaper £75.50 for 75ml than anywhere else. Very happy indeed

6 September 2025
Unprompted review

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