JP Cases Reviews 67

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

1. My order took over a month to arrive. 2. Order arrived with wrong items which I was so disappointed and didn’t even bother to contact jpcases again until this survey popped up in m... See more

Rated 5 out of 5 stars

These guys offered the most amazing customer service I have seen in years. I made a mistake on my shipping address, and instead of just sending they reached out and confirmed my details. The item was... See more

Rated 5 out of 5 stars

Fast and delivered earlier than expected. Good selection and stock available. Got to speak to a young fella who told me what I needed to know and followed it up as promised.

Rated 5 out of 5 stars

Great quality, better prices than the competition, and excellent customer service! This is the second time I've bought from JP Cases and there's a good chance I'll be back again :)

Company details

  1. Wholesaler
  2. Luggage Wholesaler
  3. Plastic Products Supplier

Written by the company

Australian family - owned and operated. We stock full range of Pelican Cases, Coolers, Lighting, Accessories. Low Prices, Fast Delivery.


Contact info

4.2

Great

TrustScore 4 out of 5

67 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent! I called them up to request a specific version of the Pelican Air 1615 which did not come with Yellow padded inserts and they were able to put together a Silver case with the inserts and the price was more than competitive against Amazon or other camera retailers including the shipping. I appreciated the flexibility of their product range and being able to provide what I was specifically looking for over the telephone. 5 Stars ***** and I will definitely purchase my next Pelican Air case from this company again.

25 June 2024
Rated 2 out of 5 stars

SERVICE 🌿?🍂 was good

SERVICE 🌿?🍂 was good! arrived after a reasonable time, so very happy with that end of the transaction. However the product itself is disappointing on my end. This is more pelicans problem than yours.

22 November 2023
Rated 5 out of 5 stars

Repeat Customer

Great quality, better prices than the competition, and excellent customer service! This is the second time I've bought from JP Cases and there's a good chance I'll be back again :)

13 November 2023

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