Joyous - Low-Dose Ketamine Treatment Reviews 1,108

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 220 reviews, reviewers had a great experience with this company. Customers frequently highlight the positive impact of the product on their mental well-being, noting significant improvements in anxiety and depression. Many appreciate the supportive staff and the overall user-friendly experience, finding the guidance and resources provided to be very helpful. However, some customers also noted issues with customer service, describing it as unresponsive and unhelpful, leading to frustration with medication delivery and communication. A few other people also felt that the product's effectiveness varied, with some experiencing side effects or finding the dosages ineffective.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers found the product, particularly low-dose... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers express dissatisfaction,... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise the human care,... See more

Staff

Consumers find staff to be positive. Many reviewers praise the staff for being wonderful, attentive, and... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the process very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Joyous has been really good with microdosing ketamine. I really enjoyed their product and how it helped me. I have been using for almost two years with counseling weekly. It has helped me during some... See more

Rated 5 out of 5 stars

The courses and guidance and groups were an amazing help. Not pushing anything down your neck, but pick and choose what helps you best. Great price and support. Unfortunately I started getting nausea... See more

Company replied

Rated 5 out of 5 stars

My experience has been great with this treatment because I feel happier than I've ever being,and yet i'am in control of my life. My focus has gotten so much better than ever before, I've been in trea... See more

Rated 5 out of 5 stars

I’m so happy I gave Joyous a chance. The low-dose ketamine has helped me tremendously, a lot better than a bunch of pills that doctors like to prescribe. I actually look forward to my K-time each day... See more


Company details

  1. Mental Health Service

About Joyous - Low-Dose Ketamine Treatment

Written by the company

Joyous is a Public Benefit Corporation specializing in providing at-home microdose ketamine treatment to empower patients facing a spectrum of mental health challenges, including anxiety, depression, PTSD, OCD, and more.

We've successfully treated over 85,000 patients struggling with mental health. Our treatment is based in decades of ketamine therapy research and we're dedicated to making this treatment as accessible and safe as possible for patients who truly need it.

Our treatment subscription plans start as low as $129/month and include:

  • A 30-day supply of prescription medication, as needed
  • All telehealth provider appointments
  • Treatment courses and guided meditations
  • Access to our Be Joyous patient platform with a supportive community and treatment resources

As the most affordable ketamine treatment company, and pioneers of microdose ketamine therapy, we prioritize affordability without compromising quality. Learn more about Joyous treatment and how to become a patient today.

Learn About Joyous Treatment

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Replied to 74% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Helpful

Worked well, did for 3 months!

2 February 2026
Unprompted review
Joyous - Low-Dose Ketamine Treatment logo

Reply from Joyous - Low-Dose Ketamine Treatment

Lucas, thank you so much for sharing your experience and for choosing us to support your journey! ~Joyous Team

Rated 5 out of 5 stars

Honestly

Honestly, how easy they made the whole process from the very first video appointment where they did the consultation and the follow up appointments have been very easy to schedule as well. I read a lot of stuff about other people having issues getting their meds on time and everything like that, and I didn’t have any of those issues I went ahead and scheduled my appointment early to get ahead of it and that seemed to be the right thing to do for me cause I haven’t had to run out of meds or anything like that and let me talk about what the medicine does for me. I did not realize how much of it was gonna help my chronic pain, but I also have noticed huge decrease in depression and anxiety, and I feel as though it’s making my other medication’s work even better so I don’t feel so overwhelmed all of the time. The medicine helps me feel more comfortable in my skin and it helps me focus more. It’s like there’s all this noise in my brain and the medicine helps Streamline and get rid of a lot of that noise. I am only pretty new here so I’m looking forward to seeing what the next few months will be like.

1 February 2026
Unprompted review
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Reply from Joyous - Low-Dose Ketamine Treatment

Thank you for trusting us, Dustin. We're honored to be part of your path forward. ~Joyous Team

Rated 5 out of 5 stars

Outstanding experience!

The staff at Joyous was extremely personable and professional. The medication and resources were second to none. I truly appreciate everything Joyous has done for me.

29 January 2026
Unprompted review
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Reply from Joyous - Low-Dose Ketamine Treatment

This means so much to us — thank you for taking the time to share. Wishing you continued healing and happiness! ~Joyous Team

Rated 5 out of 5 stars

I am joyous for joyous!!

I can do my appointment on Telehealth. It's actually working on my depression issues,they keep in contact with me. Communicate daily, and I feel heard when I have a question or concern. My refills are on time and I couldn't ask for more from them. Thank You, Joyous!

29 January 2026
Unprompted review
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Reply from Joyous - Low-Dose Ketamine Treatment

We're so touched by your kind words, Chrissy — thank you for sharing. Wishing you nothing but good things ahead! ~Joyous Team

Rated 1 out of 5 stars

I would leave zero stars if I could

I would leave zero stars if I could. I tried to cancel my order, not because I didn’t like the product it is the service. 1st i ordered it specifically to have over the Thanksgiving holiday. It arrived 10 DAYS later. Which they blamed on the holiday) they said it would be delivered BEFORE THANKSGIVING.
They simply don’t care about their patients. They refused to refund my money . So i said “ok the give me the treatment and my prescriptions “ the said NO.
I PAID FOR A PRODUCT THAT I NEVER RECEIVED.
Don’t let this happen to you.

30 November 2025
Unprompted review
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Reply from Joyous - Low-Dose Ketamine Treatment

Hi Lana, we're so sorry to hear about your experience and we completely understand your frustration. We have experienced shipping delays due to issues with USPS, which we have since worked to remedy. We hear your feedback and want to make this right — our Care Team would love to look into your specific situation. Please reach out via text at (844) 774-0909 or email at care@joyous.team, or open a case directly through our Automated Actions page: https://www.joyous.team/automated-actions

If you'd like to share more about your experience, we also welcome your feedback here: https://www.joyous.team/joyous-experience

We sincerely apologize for how this impacted you. ~Joyous Team

Rated 5 out of 5 stars

A joyous experience!

The experience with Joyous has been great. I never felt alone. The symptoms I had that were troubling have been disappearing to my satisfaction. I feel blessed that micro dosing with ketamine has helped me so much. The team is always available to answer questions and to offer advice.

30 December 2025
Unprompted review
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Reply from Joyous - Low-Dose Ketamine Treatment

Donna, thank you for sharing your experience! We appreciate your feedback and are glad to be part of your journey. ~Joyous Team

Rated 5 out of 5 stars

The courses and guidance and groups…

The courses and guidance and groups were an amazing help. Not pushing anything down your neck, but pick and choose what helps you best. Great price and support. Unfortunately I started getting nausea from the medication and the benefits vs effect scale tipped.

11 December 2025
Unprompted review
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Reply from Joyous - Low-Dose Ketamine Treatment

Thank you for sharing your experience, EnWis!

Rated 5 out of 5 stars

Thank you, my Joyous care team!

What a great team! Daily check-in (text). Video meeting with a nurse every 1-2 months. Always reply with and questions or concerns I have. My Anxiety is virtually gone and I am slowly weaning myself off the Zanax prescribed to me some 20 years ago. Thank you my Joyous care team! Y’all are the best!

23 January 2026
Unprompted review
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Reply from Joyous - Low-Dose Ketamine Treatment

Norm, thank you for sharing your experience! We are glad to be part of your journey. ~Joyous Team

Rated 5 out of 5 stars

Joyous is a life saver

Joyous is a life saver, I've had extremely bad anxiety, it's and trouble sleeping. Joyous hands off treatment is more my speed I'm not really up for having to deal with Dr's or therapy I'm at the moment someone who doesn't really trust people so to be able to sign up for an alternate treatment so easy online was perfect. The low dose Ketamine is a perfect alternative to being stuck taking Xanax or Valium which leave you numbed up instead of healing and lot's of side effects. Joyous also is very affordable for people on a budget, but more than anything it works. I wasn't able to go out to dinner or really deal with people at all and now I'm coming out of my safe zones, it's been exactly a month and it's 100% making a difference everyday. Thanks to Joyous I'm on my way back to being able to live life to it's potential.

21 January 2026
Unprompted review
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Reply from Joyous - Low-Dose Ketamine Treatment

Hi Joshua, thank you so much for sharing your experience! We appreciate your review and we are glad to be part of your journey. ~Joyous Team

Rated 5 out of 5 stars

Life changing tratment

20 January 2026
Unprompted review
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Reply from Joyous - Low-Dose Ketamine Treatment

Hi Toni, thank you so much for sharing your experience! We appreciate your review and we are glad to be part of your journey. ~Joyous Team

Rated 5 out of 5 stars

After almost 2 decades of chronic…

After almost 2 decades of chronic complex PTSD, and being someone who has done a ton of personal growth and spiritual work, I was really at a loss when symptoms would flare. I was also fearful of any sort of psychedelic, even with supervision. But then I heard about Joyous and microdosing ketamine, and it felt really, really right intuitively. I actually stayed at the most minimal dose they offer the entire time, but I combined it with a daily spiritual practice when taking the medication, and it allowed the spiritual work to integrate in a much deeper and more profound way, that I experienced a gentle, gradual yet extraordinary shift over about four months. That shift has lasted and has allowed many miracles and possibilities in my life. I am so grateful to have found Joyous, a fresh start, & share it with any friends and acquaintances I feel it may support.

15 October 2025
Unprompted review
Rated 2 out of 5 stars

All it does is give me a little high

All it does is give me a little high, the first time I saw may hands in a different way slow motion with different colors. Couple of times it made me feel disconnected.few times left me panicky and over whelmed.Now it feels less than taking a THC gummy.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

This is a complete JOKE

This is a complete JOKE! SCAM!!! They kept taking my money w/o medicine being delivered. The worst customer experience I've had in 40 years...I had to contact my lawyer for advice and then I cancelled all auto pay payments. They never once offered to REFUND me. DO NOT sign up you'll never get out of their trap!

1 January 2026
Unprompted review
Joyous - Low-Dose Ketamine Treatment logo

Reply from Joyous - Low-Dose Ketamine Treatment

Hi Karen, we're so sorry. This should have been smoother, and we hear how much trust it's cost. We take feedback like yours seriously, and it helps us improve. If you'd like to share more, please do: https://www.joyous.team/joyous-experience. ~Joyous Team

Rated 5 out of 5 stars

I used joyus to help me past a hard…

I used joyus to help me past a hard spot in my healing journey and it was very successful. I used the medication paired with sound therapy as well as meditation and gratitude for about 3 months and was able to stop the medication without any issues. Im very greatful for my journey with joyus!

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Worst Customer Service Ever

Provider no showed for my initial appointment and Joyous acted like it was my fault. They said they don't see patients as customers - that shows! they have zero customer service.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

I was able to get past the freeze

I was able to get past the freeze. People say things that make no sense to me because they are manipulative and I used to freeze. I started responding instead of reacting. I was able to see that im not the problem when someone is being manipulative. I quit my toxic job and am pausing my treatment until I can once again afford it. Ketamine made a huge difference inmy overall happiness.

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Incredibly unreliable

Incredibly unreliable. In the years I have used them, they have shorted me months worth of medication by delaying refills. These people are going to end up in a lawsuit.

8 January 2026
Unprompted review
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Reply from Joyous - Low-Dose Ketamine Treatment

Hi Ben, we're so sorry to hear about your experience and we've requested more information here so our team can look into your specific situation and reach out directly. We never purposefully delay refills and work diligently to ensure we have what we need from patients to provide smooth medication delivery. We'll look into your situation and reach out as soon as we hear back. Thank you,
Joyous Team

Rated 5 out of 5 stars

If you’re working with a therapist to…

If you’re working with a therapist to heal trauma that is causing anxiety & depression symptoms, I cannot say enough good about my low dose ketamine experience with joyous.

It is convenient to use at home and continue to receive support in my already established network here.

I am also a health professional with some training in ketamine therapy and I appreciate Joyous supporting my goals and experiences.

I want my family members to try this & have referred a number of friends.

6 January 2026
Unprompted review
Rated 4 out of 5 stars

I’m new to the treatment

I’m new to the treatment, but I feel like it’s helping me be more confident and get out into society. I have started volunteering and it helps me feel useful and more connected.

6 January 2026
Unprompted review

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