I am extremely satisfied with my purchase on JoyBuggy. I bought "The Last Campfire" at a fantastic discount. The process was smooth, and I received my Steam activation key instantly on the confirmatio... See more
Company replied
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I am extremely satisfied with my purchase on JoyBuggy. I bought "The Last Campfire" at a fantastic discount. The process was smooth, and I received my Steam activation key instantly on the confirmatio... See more
Company replied
Ordered 2 Monster Hunter Wilds keys. One of the keys couldn't be activated in steam in a country where the website said it could be. Tried contacting support through email twice but zero reply so f... See more
Company replied
The first time I shopped here there was a minor problem with the site in Firefox. I used the little chat support window and was instantly put in contact with the web dev, which was surprising. I've... See more
(Updated) Tried ordering Shadow of the Erdtree. Payment was taken, confirmation and invoice received, but game hasn't appeared in my account. Have tried emailing support twice, but no response. Pr... See more
Company replied
Written by the company
Welcome to JoyBuggy.com, the digital playground brought to you by JoyBuggy ApS.
Step into a world brimming with adventure and excitement. We offer an expansive library of PC games, ensuring there's something for every gamer's taste.
🕹️ Instant Delivery: Why wait when you can play? Get instant access to your games, no waiting required.
💸 Transparent Pricing: We believe in honesty and transparency. What you see is what you get - no hidden fees, prices, or subscriptions.
🇩🇰 Local Danish Webshop: We're proudly rooted in Denmark, offering a local touch to the global gaming community.
📞 Customer Support: Our dedicated Danish support team is always ready to assist you, making your gaming journey smooth and enjoyable.
🎉 We're thrilled to invite you to our brand new JoyBuggy universe, launching in March 2021. Get ready for a gaming experience that's out of this world!
JoyBuggy - We're not just a store, we're your trusted partner in the digital gaming world.
Join us and experience the JoyBuggy difference today! 🌟
Nupark 51, 7500, Holstebro, Denmark
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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First time ordering from JoyBuggy. I was charged for a game, received a confirmation email, but the order doesn't appear anywhere in my account and no key was delivered. This is very concerning - I will update if resolved but for the time being I cannot recommend this site!
UPDATE: They fixed it promptly after I contacted support. Key was delivered. Thanks.
Hassle free, wuick transaction. The Key was immediatly available after purchase which is something I had a different exoerience with other providers on the past.
Simple, quick, efficient, great discounts. I can't really ask more from a store and JoyBuggy delivered.
I ordered the game (monster hunter wilds premium deluxe edition) and got it instantly, very happy with my experience with this store.
Bought silent hill 2 at a really good price, instant code.
it's great i got the key right after payment and everything went fast. They have the best prices for games
Immediate key delivery, activated on steam without an issue, so a good vendor, nice discounts. Check isthereanydeal tho, not always the cheapest option in my experience.
I've had exact same experience as reviewer 'avm'.
Bought a key for Death Stranding 2 the day before release.
The product page said keys would be available March 16th. Contacted them via the chat on 18th to query where key was as the link to 1-click activate wasn't working. Received a response the next day stating "It was a error from the publisher that did remove the release date making the product unable to order. It has been fixed now". When I queried this again, they asked for my order number and gave a stock response that I should check the game page for the release time and wait for an email with the key.
Once the release time had passed and there was still no key, I requested a refund which they said they have processed.
However, if it is true that I will only receive a 95% refund for not supplying the product I paid for then this is an absolutely disgraceful business practice.
This was the first and last time I attempt to purchase anything from their website.

Reply from JoyBuggy
Bought a key for Death Stranding 2, about two hours ahead of release.
The product page clarified the keys would be available on March 16th, and I placed the order on March 19th so I fully expected a key to be provided immediately.
I waited until the official game release but could not find the key still. Contacted customer support via their chat window, which then told me to double-check the product page regarding the release date. Then immediately closed the chat.
Checking back in on the product page, it now states that the keys for the game are unavailable. In other words, it looks like JoyBuggy was selling keys that they did not have in inventory.
After reopening a chat with Customer Support they confirmed this, stating issues with the publisher issuing the keys.
They have provided me an option for a refund, which I accepted, and which triggered a (very minimal) email confirmation that the refund "has been processed". No timeline provided about when I can expect the refund to hit my bank account, nor any statement about a potential 5% reduction in the refunded amount like I saw mentioned in other TrustPilot reviews.
All around just a very negative and uncertain experience with JoyBuggy. I hope the refund is real, but can't confirm that yet at the time of writing.
Please stop selling products that you don't have in stock, especially when you advertise that they are.

Reply from JoyBuggy
Got the game on Steam. It worked but wasn't to my satisfaction. Got a refund of 95%. Very happy with this website and their service
I did not receive my key in a timely manner, there was little communication.

Reply from JoyBuggy
Fine, I'll give you your XP :))
Instant key delivery, great prices, so far so good!!
First time buying from this site. Although the website experience could be improved, the process went smoothly and I was able to get the key instantly.
Flawless experience. Quick delivery with no complaints. I've purchased several time salready.
Gotta say I'm surprised!
So I'm looking at Code Vein II ultimate prices and thinking to myself "90€!? that's a robbery", and there I go mindlessly scrolling in between my lunch break at the office when I find JoyBuggy (and their 15%~ off deal).
I was skeptical, the UI is pretty iffy, not very flashy, but the trustpilot reviews seemed OK. I thought to myself "heck, why not? YOLO". Pre-ordered.
Was a bit scared at first when the website told me the key would arive on the 27th (pre-launch for pre-orders was on the 26th) so I sent a chat message. BOOM. Someone replied about 15 minutes afterwords. Customer service this fast? I gotta be dreaming. Surprised it's not some random AI bot asking me repetitive questions.
Anyway! Moral of the story is: It's the 26th and right at exactly the announced time I got a mail in my inbox telling me my key arrived.
Absolute magic.
These guys are great!
I wanted to purchase Blasphemous 2 since they had a big discount over the weekend. The store page lists the game as being redeemable in SWEDEN.
However I can't add it to cart for some ridiculous nonsense reason:
"This game is not available in your Country! -> SE -> , Details: This product has not been approved for sale for you yet"
Nice. I suppose listing a discount and actually refusing to sell the product is a good way of generating traffic for your website but it does not instill any amount of confidence.
Absolutely ridiculous, if I wanted to be uncharitable I'd assume this is intentional to prevent people from using the time limited WEEKEND voucher code.
Protip: If the game can't actually be purchased you should perhaps list that and explain why, or at least grey out the 'add to cart' button.
Well whatever, you won't take my money and I won't give a charitable review. That seems a fair trade to me.

Reply from JoyBuggy
it felt skeptical, but the purchase came through, didn't waste a second
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