Jotex Nederland Reviews 2,382

The product does not fit the description, so I have to make a return and cover the cost of the shipment.

Our second purchase with Jotex and we are (again) very happy. Product are beautiful and good quality.

Delivered within a week. Very happy

Perfect delivery and very nice quality

A really bad experience with the delivery

Great fit, super happy. My bed looks very nice now

Ordered here once. Which was fine. But they keep sending me text messages. I allready tried to opt out using the link in the text but I keep receiving them. Eventually it stopped for a while buy now they've come back. Really annoying

Updated Edit: after filing a complaint on their site they removed me from the text ad list

Delivery was good. I was expecting the quality of my rug to be a bit higher, especially since the pre-discounted price was so high.

We ordered 4 chairs each around 700€ and one arrived damaged, with a nail sticking out at the bottom. We didn’t notice for the first week or so until
I noticed our wooden floor had lots of deep scratches. Damages are expected at around 1500€. We contacted the company, they acted understanding and asking for repair quote, they said they’d contact their insurance but we never heard back.

I ordered a curtain rod , namely HUSEBY gordijnroede 67-180 cm. The quality of this item is absolutely terrible. The materials used are not strong, the whole composition is not practical at all. When I pull my curtains away, the curtain always gets stuck since this item has a telescope system so its not smooth. If you also pull the curtain with a bit more force the metal structure it stands on changes its shape. Don't buy this item and I recommend JOTEX to take this off from their assortment, cause such low quality item should not be sold at all.

I have ordered a wardrobe that was delivered in three boxes. As soon as I opened the first box I noticed that there are big scratches on some of the parts. When finished with unboxing we noticed that two of the boxes contain the same parts, so the wrong package was delivered. I have immediately sent a complaint via their website, where it says someone will contact us within 48 hours. This was 8 days ago and no one contacted us and so I called them and they said they know about the issue and will need to check the status and will call me back in 30 minutes. Two days after and still no call or any information received - but I continuously receive these automatic e-mails to rate the company or the wardrobe. We have all the boxes and parts of the wardrobe for more than a week now in the apartment. I have never had such a bad experience with an order.

This time i got really disappointed with the order
I ordered maths for bathroom in the same size
But one came 10 cm shorter
I tried to ask for help and maybe get jt changed
But got no answer or help
It looks very bad bc the size doesn’t match and they are next to each other on the floor
And u can tell the difference :(((

The cover was looking color after washing it

I ordered a small decor item and it was delivered super quickly (within 2 days) in a great condition. Very good product and overall super happy with the experience. They also offered a nice discount for the first time buyer which was great :)

High quality items, delivered quickly. Excellent service overall.

I ordered linen blinds 120cm wide and received 100 cm. I only lost time because I waited a long time for this size to appear on the website again.

description of article matches the real item. Fast delivery.