I just love Joseph Sandell products, over time I have bought lots of diffusers, candles from different company's but these are the best in my opinion People walk into my home and comment on the beau... See more
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Prompt delivery. Nice offer. Would really appreciate refills though so as not to accumulate lots of glass bottles!
I love the personal tone of all communication! It feels like being part of an experience. The pick and mix box is gorgeous! I love the tiny fragments on each wax melt, which add a touch of luxury.... See more
I first came across Joseph Sandell at a Christmas Market at Jimmy’s Farm. I absolutely love their wax melts. My husband treated me to an oil burner and pick and mix box. I’ve been burning the... See more
Company details
Written by the company
Joseph Sandell brand. Offering high end, home air care products. Browse our range of stunning scents in candles, reeds and our new skincare range.
Contact info
United Kingdom
- josephsandell.com
Replied to 100% of negative reviews
Typically replies within 1 month
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Prompt delivery
Prompt delivery. Nice offer. Would really appreciate refills though so as not to accumulate lots of glass bottles!
I just love Joseph Sandell products
I just love Joseph Sandell products, over time I have bought lots of diffusers, candles from different company's but these are the best in my opinion
People walk into my home and comment on the beautiful fragrance
The metal stand
The stand supplied with the free burner and the wax melts pick and mix set is sub standard with lots of bubbles. Should have been quality checked and replaced before sending
I haven't recieved my order
I haven't recieved my order! I ordered on Friday 19th of December. Money has been taken but no wax melts have arrived and nobody has got back to my email asking about it.

Reply from Josephsandell
Glad I listened to a friends recommendation
Great products at a good price and good helpful service. A great small business that deserves a lot of love
Wonderful wax melts
Wonderful wax melts, bought at a Christmas fair and two lovely reed diffusers delivered yesterday. Thank you. I will be back.
Beautiful aroma.
I first came across Joseph Sandell at a Christmas Market at Jimmy’s Farm. I absolutely love their wax melts.
My husband treated me to an oil burner and pick and mix box. I’ve been burning the first melt for three weeks and it still fills the house with a gorgeous scent.
I’ve treated my daughter to a set with a gorgeous dark blue burner for Christmas for her new house.
I will definitely continue to use these, as it’s wonderful to find a product where the scent actually lasts. Michelle x
Fabulous Products
Great customer service and super nice products. The wax melts are the best I’ve ever had.
Excellent customer service
Excellent customer service, lovely products
Lovely experience, all round!
I love the personal tone of all communication! It feels like being part of an experience.
The pick and mix box is gorgeous! I love the tiny fragments on each wax melt, which add a touch of luxury.
Whilst I have my favourite fragrances, I have never been disappointed trying new ones.
I had a subscription I really enjoyed…
I had a subscription I really enjoyed receiving these lovely wax melts every month, my favourites were ruby ruby ruby, blanc, southwold blend and surprisingly coffee which I didn’t expect, lovely packaging as well, a lovely company that never let me down, very good ❤️
Beautiful wax melts with a heavenly…
Beautiful wax melts with a heavenly scent - very long lasting. I’m looking forward to my monthly package of them.
The melt burner is a beautiful design but is hard to get a melt into it - it’s just a tiny bit too small.
Great customer service
Great customer service. Fast delivery. I love the smell of these chunky wax melts. 1/2 a melt is enough. The fragrance lasts ages.
Unexpected finds!
I was visiting relatives and saw the products in Jarrolds. I loved the melts and tea lights so much, I bought one as a house warming gift and ordered two more holders for gifts.
The melts smell delicious and I will be ordering more.
Brilliant customer service
Brilliant customer service! Problems with the original dispatch but after contacting the situation was immediately resolved and we received the items. Having bought before the quality of the items is fantastic
I have bought wax melts here several…
I have bought wax melts here several times, they are natural and smell absolutely beautiful, recently sent my daughter a gift of these, they come gorgeously wrapped and are the perfect gift ! I would highly recommend them .
Great products reed lemon I have 2 in…
Great products reed lemon I have 2 in my home
Lovely fragrances and great value for…
Lovely fragrances and great value for money
Personal and quick
Quick response time when asking questions. And also great products and packaging!!
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