Jordan Fitness Reviews 

226
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Excellent support - the sales / support went above and beyond to make sure I could get what I was after. Really impressed!

Rated 5 out of 5 stars

Fantastic bumbells and weight rack. Had an issue with the incorrect rack size and customer services were out of this world. 5*, 10/10, Fabulous. Replaced next day, ready built, easy collection, quick... See more

Rated 5 out of 5 stars

Great high quality products and customer service second to none. My wife ordered a dumbbell rack that arrived with a damaged plastic end cap. I received a reply the very next working day confirming a... See more

Rated 2 out of 5 stars

We ordered a selection of 6 of the neoprene kettle bells. They arrived several days after their scheduled delivery date confirmed by phone call. After first missed date, I chased on phone for sever... See more

Company replied

Company details

  1. Fitness Equipment Store

Written by the company

Jordan Fitness supply commercial gym equipment & functional fitness products worldwide. UK based, we specialise in premium free weights (dumbbells, barbells, discs), weight benches, rigs & flooring through to plyo boxes, medicine balls & home fitness. ...


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4.5

Excellent

TrustScore 4.5 out of 5

226 reviews

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No recent history of asking for reviews

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4.5

All reviews

(226)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

Good service

The delivery time was very good considering the Covid19 issues and the customer service also helpful and responsive to an issue.

I’ve marked a star down as the dumbbells’ handle go up in size with the weight and the 5kg set is not really designed for a female hand (the 4kg are much better size) 😕 I’ve medium size hands and they hurt after some time of holding.

8 June 2020
Unprompted review
Rated 1 out of 5 stars

Poor communication still not had…

Poor communication still not had product no updates and then wants me to rate theM

2 June 2020
Unprompted review
Jordan Fitness logo

Reply from Jordan Fitness

Hi, Thank you for raising your concerns. During the Lockdown we have been operating a 10-day working day delivery timeframe due to demand from home users. This was on our corona update on the website and included in our post-order email communications. Your order was dispatched in this time frame (25th May order date to 1st June dispatch date). I do understand this would not be our normal service at any other time, but as a business, we have had to adapt during these very different times so we do apologise for the delay you experienced.

Hope you are enjoying your sandbag workouts.

All the best
Team Jordan

Rated 5 out of 5 stars

Excellent products.

Excellent products.. and super fast delivery. Will most certainly be purchasing my fitness equipment from here in future. Highly recommend

12 May 2020
Unprompted review
Rated 5 out of 5 stars

Quality Gym Equipment At A Price

Quality gym equipment (bought some solid hex dumbbells during lockdown) and quick delivery via Fed Ex. Not the cheapest you can find but Jordan equipment can regularly be seen in gyms so it must be good stuff!

12 May 2020
Unprompted review
Rated 5 out of 5 stars

I ordered barbells and weights via the…

I ordered barbells and weights via the Puregym website (using a discount code) - they arrived promptly and in good condition - only one small gripe - the order came with metal clips - so I’ve just ordered some plastic grips - but wasn’t able to use the discount code for this purchase - not particularly bothered - but thought that you ought to know - love your products - I use them all the time at Puregym - nice to have a set at home.

12 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

All items arrived in excellent condition and incredibly speedy, which was a surprise given the current situation. Would definitely recommend.

12 May 2020
Unprompted review

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