I ordered the wrong size ring & emailed asking if the size could be amended before shipping the product, as opposed to having to return & exchange. Director emailed back promptly, advising it would be... See more
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Jollys Jewellers are a family run chain of jewellery shops and jewellers who are specialists in fine antique and vintage jewellery. Our jewellery stores are based in Mansfield, Nottingham and Ilkeston.
Contact info
Market Place 10-12, NG18 1HU, Mansfield, United Kingdom
- 01623 652227
- info@jollysjewellers.com
- jollysjewellers.com
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Brilliant and quick service
. Super quick service. Really pleased with my purchase, very good quality and value
Great service
Great service, was a little cautious at first as I’ve never purchased jewellery before without seeing it in person, but was very happy with my choice, ring was as described.
Quick service too.
Very helpful team with questions
Very helpful team with questions. Ring arrived on time and in great condition.
Excellence service
Excellence service. Very helpful and super fast secure delivery. Recommended.
Great company to buy from!
Really easy purchase and item is even better than I thought it would be! Great communication throughout the process and speedy/safe delivery. Thank you.
Outstanding customer service
Outstanding customer service, products, pricing and delivery. Particular thanks to Ashley for accommodating my requests around sizing and delayed delivery!
The supplied ring was excellent 👌
The supplied ring was excellent 👌, as described and in brilliant condition (used), delivery was abysmal, but then not JOLLYS fault.
Great experience!
I have bought two pre loved diamond rings from Jolly's now and the service has been excellent. Sadly, the second one wasn't exactly what I wanted, but the returns process was quick and easy and my refund came through in just a few days.
Excellent Service and Price
Having used Jollys on a few occasions I am very happy with the overall experience, I have bought online, I have had items modified and I have phoned for advice prior to buying. At all times extremely satisfied with the service given, work completed and price. Highly recommended.
great service
Very happy shopper
Sensational customer service. So helpful and friendly and responsive.
And most importantly my purchase arrived quickly and it was exactly as per the the images and specifications
I bought a small pendant and chain
I bought a small pendant and chain for my granddaughter, it arrived within two days and was exactly as described, would recommend.
Ruby and Diamond Ring
I ordered a Ruby and Diamond white gold ring as a replacement, it looked just like my previous one which means a lot to me. It arrived within 2 days and I couldn't be happier. Thank you.
Really great service
Really great service, and quick delivery. I bought 2 items which were absolutely even better than the photos. Would 100% buy again and would totally recommend.
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