JollyRomance Reviews 103

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

JAKE is what makes this site any good. I was ready to leave the platform before he became my personal manager. The guy is 5-stars, 100%. He should be a role model for anyone customer service there

Rated 4 out of 5 stars

I enjoy using JollyRomance, the people are nice and I’ve had some fun talks. The only downside is credits seem to disappear faster than I expected. Once I figured out how to pace myself, it was fine.... See more

Company replied

Rated 5 out of 5 stars

I mean my experience com from the real life. Everything what you past depending from what kind of person or human you are. If you are person who loves the people who is honest and open for takin... See more

Company replied

Rated 1 out of 5 stars

beautiful (fake) models here, pretty sure they get paid a portion of the points is costs per chat and the videos are very expensive, noticed the few photos and vids, the women changed finger nail colo... See more

Company details

  1. Dating Service

Written by the company

JollyRomance is an online dating platform created for those ready to welcome something new into their lives. Whether you’re seeking meaningful communication or a gentle spark of romance, this is a space where emotional warmth and uplifting moments are part of the everyday experience. Here, you can enjoy light-hearted conversations that feel relaxed and supportive. Every interaction is an opportunity to brighten your day and add a little joy to your routine. JollyRomance is ideal for anyone looking to reconnect with their romantic side at their own pace — without pressure or expectations. We believe that fresh starts should be easy, enjoyable, and filled with positivity. Our community is made up of like-minded individuals who appreciate inspiring dialogue, emotional sincerity, and the potential for something more. Whether you’re exploring new connections or simply enjoying the moment, JollyRomance invites you to embrace the glow of new beginnings. Start with a simple message — and see where it takes you.


Contact info

3.8

Great

TrustScore 4 out of 5

103 reviews

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Rated 1 out of 5 stars

Don't even start making an account

Don't even start making an account. I am in a long battle just to get my account details deleted. They require profile information to do this but you cannot access your account if it is deactivate to do it. You are then stuck. Support seems automated messages so you get nowhwere. Just don't join

14 May 2022
Unprompted review
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Reply from JollyRomance

Dear Kevin,

Thank you for sharing your experience!

It is indeed a pity that you had to go through such difficulties with removing your account.

Please, be kindly informed that we take your privacy rights seriously and endeavor to comply with all applicable laws and regulations as to your personal data.

If your account is deactivated and you do not remember your profile ID you can ask our support team to temporarily enable your account.

We always try to generate the fast and clear customer support assistance to cover your requests as soon as possible

Thank you for your understanding!


Best regards,
Jollyromance Customer Support

Rated 1 out of 5 stars

Extremely predatorial

Extremely predatorial.
This site has every woman messaging you and spamming you with some pre-defined lines of text. Here's an idea of their scam.

It's about $20 for 45 credits.

A single video viewed is 50 credits

Every message, photo, or "letter" is 10 credits

2 credits a minute to chat with someone

If you want to send a gift the lowest costs nearly 600 credits ($200)

Most importantly, it takes no less than 3000 credits to "Request Contacts" (~$700 spent on a single person). This feature apparently will provide you their phone number and email address but is not immediately provided upon request.

It may never move from the "In Progress" status... It should literally be a single second to return an email address or phone number. Obviously scam.

Their "system" blocks any attempt at communicating a phone number, email, etc. Then the women won't even communicate outside of the site because they aren't making money.

Predatory is the nicest word I'd use for this site. Avoid at all costs.

14 April 2022
Unprompted review
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Reply from JollyRomance

Hello there,
Thanks for sharing your feedback!

We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at support@jollyromance.com? We’ll work with you to help you on the matter you reported as quickly as possible.

Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.

Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Also, please be advised that we do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.

Please feel free to reach out to our support@jollyromance.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
JollyRomance Support Team

Rated 1 out of 5 stars

site is a scam

site is a scam. women try their damndest to get you to spend credits. send videos at 50 credits to watch, emails at 10 cr pics on mail at 10cr voice records at 10cr. Site says it charges by minute, no way to check the actual time you spend. women or fake must get paid commissions. im going to my small claims court in my county to sue them for fraud for a cool 5000.00 max. should have no problem getting a judgment. these fraud bostards are real mother fers.

12 April 2022
Unprompted review
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Reply from JollyRomance

Dear Joseph,
Thanks for sharing your feedback.

We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at support@jollyromance.com? We’ll work with you to help you on the matter you reported as quickly as possible.

Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.

Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Also, please be advised that we do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.

Please feel free to reach out to our support@jollyromance.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
JollyRomance Support Team

Rated 4 out of 5 stars

I have only positive impressions from…

I have only positive impressions from communicating on Jollyromance. There are always many visitors on the site from different countries. Registration is clear and free. Almost immediately after confirming the account I started getting invitations. And my invitations are responded to very oftenly.

8 April 2022
Unprompted review
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Reply from JollyRomance

Dear Alex,

We do appreciate you sharing your feedback with us!

We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.

Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.

Best regards,
JollyRomance Customer Support

Rated 4 out of 5 stars

Ladies can be real

So here I am, just wondering around the site. I do notice a lot of women will try to get your attention. I’m sure they get paid for the msgs being sent, opening pics in mails, to send a pic. Live etc. price can be a bit high but damn you need to write fast, cause you start to type and you don’t send your msg within the 1 min you lose points to use… kinda annoying actually.

But I do say I started to think maybe these ladies aren’t real, might be a bunch of bots… I’ve been talking to this one chick for awhile and we had good chemistry with each other.. but later I started to second guess myself cause I’ve been catfish before so I ask her to send a photo with a paper having my name and I will do the same… she did start to wonder why and got kinda mad at me for like not “trusting her” and oh she have been lied to before.. I simple just said “there’s no harm, it’s for my protection as well as for you, you have a choice not to. But until then please stop talking to me… “ and so I stop messaging her so show that I was really serious about her.It only took about a day, I get the photo from her with my name with a cute note lol

So yes fellas you might have false hope on the ladies but you just need to build a trusted connection to one another. And just do the same I did, photo with your name. The way how you approach the ladies is in your hands.

11 March 2022
Unprompted review
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Reply from JollyRomance

Dear Riz,

We appreciate you taking the time to share your story!

Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits.

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

We want to let you know that we always strive to provide our users a secure space for communication and for this purpose we carefully approve all the users to be registered on our platform. The profiles of our users are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.

However, if you've found somebody not trustworthy enough, you are welcome to specify the user ID number and explain what made you think this profile is fake. We will immediately submit the case to our Moderation team in order to investigate the matter further.

We understand your position and cautiousness, however, it should be noted that some users merely may not want to share a specific photo, some of them may take a request to send you a photo with a paper as mistrust and thereby, refuse to do so.

Nevertheless, that fact alone is not sufficient to confirm that the profile is not real. We kindly ask you to pay attention to the fact that substantial proof would be essential to conduct an investigation. In case you have certain complaints regarding specific users, we would be glad to review them.

Please do not hesitate to reach us in case any questions arise, we will be glad to assist you.

Best regards,
JollyRomance Customer Support

Rated 1 out of 5 stars

Please reply my mails.

The app is great if you have enough money, friends are sure.
But...
I am not pleased with the jolly romance payment method. I feel like i just got scammed. It was written less dan 800 for one week subscription and i put in my card details and almost 24,000 was removed. I am in severe pains.
I am stranded. I hope they reply my mails and do a refund.
Thank you

2 February 2022
Unprompted review
JollyRomance logo

Reply from JollyRomance

Dear Cynthia,

Thank you for sharing your feedback about the website.

We need to remind you that we do not have a subscription on the website at all. Hence every time when the credits run out, the user needs to buy one of our packages of credits in order to continue the communication on the website.

Nevertheless, we are sorry to hear about your situation with trasnactions. Sadly, we have no email of yours to check whether there was a complaint in the system, so we would appreciate if you contact us via email support@jollyromance.com, so we would check it.

We work 24/7, so we would be looking forward to your letter with all the details regarding the situation that got you concerned.

Hence, we would appreciate if you review your feedback taking into account the described situation.

Best Regards,
Support Team JollyRomance

Rated 1 out of 5 stars

This site is a waste if money

This site is a waste if money, I only wish I knew this before I spent money on this site not even sure of whom im talking to. Man/woman you just don't know. They lead you on with on kinds on sweet talk followed by endless love letters telling you everything you think you want to hear but during this point your in to deep to realize the truth truth about there scam.
I mean honestly every single woman is a beautiful model and all of a sudden they love ( the Ave guy down the road) ?? I dont think so, they know the truth as well. I kept asking for a way to talk, it wasn't until I took a pic of my info sent it and then she stopped talking to me like a plagae. Buyer be where it's gonna cost you.

31 January 2022
Unprompted review
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Reply from JollyRomance

Dear Michael,

Thank you for taking the time to leave feedback about our website.

Please, note that our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. 

Please, kindly note that it always depends on both of you on how to build your communication. As the website for communication, we provide a safe and comfortable place to interact with each other.

We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose we introduced the difficult procedure of verification steps for them. All of the users consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@jollyromance.com and we will check the case.

We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!

Best Regards,
Support Team JollyRomance

Rated 1 out of 5 stars

This site is a Total Scam

This site is a Total Scam! They pay beautiful women/models to use their photos for the site, then they pay other women to pretend that they are these beautiful women, and stay on line night and day, answering messages from men, while they pretend to be these models. You have to buy Credits to talk to these women, to send and receive pictures and videos and of course they all try to get you to buy them presents!
Every conversation you have with these women on their site is monitored. You cannot send them your information so you can get off of the site. You have to keep giving them money by buying credits and buying them presents before you can supposedly get this woman's information and get off of this site! But, don't forget, these are still just women or in some cases men that are posing as these models.
Even when you send them presents, the scammers will go to the model and take a picture of her receiving the present and send it to you to make you believe she was real and really getting the present!
The fact is, the model doesn't really get the present, the person that you are talking to doesn't get the present, the money you paid for the present is actually split between the scammers, the model and the voice you are talking to.

Once you have purchased and spent enough credits on this woman, is when you are finally able to request this beautiful woman's contact information. What they give you is always just an email address. And, the scam doesn't stop there!
You can email them or move to a texting service like Telegram or WhatsApp, but the scam continues! Don't forget the woman or man you are talking to is not that beautiful woman you think you are talking to. The scam continues as they suddenly need money. Or, they tel you that to meet, they want to be sure that you are really serious about them and a present from the site would make them trust you more. Or, a common scam is telling you that to be able to leave the country, they have to $2000 cash in hand to leave customs to show that they will not go somewhere and not be able to take care of themselves. So many excuses as to why they need money.
The fact is, the person you are talking to is just a voice paid to try to get as much money from you as possible. It might be a woman, It might be a man (that you think is a woman). But in either case, they will never video chat with you and have a thousand excuses as to why they can't!
YOU WILL NEVER MEET THE WOMAN THAT YOU THINK YOU ARE TALKING TO!
IT IS AN EXCELLENT, BUT TOTAL SCAM!
DO NOT WASTE YOUR MONEY!!!!!

29 January 2022
Unprompted review
JollyRomance logo

Reply from JollyRomance

Dear Daniel,

Thank you for sharing your feedback about the website.

We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.

Moreover, we do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.

That is true that there are many good-looking users on the platform. But living in the social media age, it is natural for every user to try to present himself/herself in the best way possible, therefore they are using some tricks, like make-up, correct light and photos sometimes are taken by a professional photographer.

We need to remind you that the exchange of personal information like home address, e-mail, Skype accounts or phone numbers is unavailable on our site, except as via contact exchange procedure. The site established such limitations in order to protect the privacy of the customers and in accordance with the requirements of the IMBRA Act of 2005. In addition, as it is mentioned we protect the privacy of the customers, therefore we do not monitor personal chats or mails of our users as in the 21st century it can be done by artificial intelligence.

Nevertheless, we completely understand that those rules for the contact exchange make you feel frustrated from the first sight. We consider it would be appropriate to establish a little parallel between our website and real-life to make it clear to you. If we are talking about real life, people don't usually trust the person they don't know well enough. So well, it takes some money and time to communicate with the user during your walks, cafe talks and some films at the cinema. You'll find a lot of opportunities to make your experience unforgettable with our services such as different options for communication, gift deliveries, etc.

In case the contacts exchange procedure seems to be a long-winded and pricy procedure for the member, in this case, we would recommend that you try to set up a real date with your favorite member. This option is much quicker and easier to set up and arrange just because all you need to do is to have 625 credits on your balance and be a verified member with us. Moreover, it will dispel your doubts regarding the reality of some members.

We are sorry to hear about your situation with the member who asked you for money and gifts. Sadly, we have no email of yours to check whether there was a complaint in the system, so we would appreciate if you contact us via email support@jollyromance.com, so we would check it.

And in general, if you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@jollyormance.com and we will review the case.

We work 24/7, so we would be looking forward to your letter with all the details regarding the situation that got you concerned.

Hence, we would appreciate if you review your feedback taking into account the described situation.

Best Regards,
Support Team JollyRomance

Rated 5 out of 5 stars

I don't know how my life would have…

I don't know how my life would have turned out if one day I hadn't registered on the JollyRomance platform and met my friend Nadine. So happy!

25 December 2021
Unprompted review
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Reply from JollyRomance

Dear Alekset,

It is great to hear that you enjoy our services as well as the website for communication!
That you for sharing your experience with others.

Have a great time!

Best Regards,
Support Team JollyRomance

Rated 1 out of 5 stars

Deceptive and privacy invasive

i have been a member since about the first of September 2020 and I can say im totally dissatisfied.I found someone I thought I clicked with.It seemed real except about once a week the conversation would go south.I did chat with others during this time as well but the constant list of msg.were always on the screen and some remarks deserved a reply because they were inappropriate almost like they were trying to get under my skin.This said the same member I chose I found on up to seven other sites.Get this,when I spoke to her on another site we had talked for three weeks everyday and she initiated the conversation on both.I ask her if she knew who I was and she had no clue!My profile exact pictures and bio..I have alot more to discuss about this but mainly when the three thousand credit threshold was met her desire to continue communication stopped and they said she blocked me and did not want to speak to me any more.Yet she was still talking with me on two other sites.Now im going to sue this bunch for all their worth in a U>S Federal court and if I do not get a favorable outcome i'm going to burn their business to the ground.Deception in this world will end!There is not a business in this world that has free rein to deceive people and this type is no exception!Mark my words..I will lastly include that when I contacted customer service they kept passing the buck to someone else.I have twenty thousand screenshots that will be entered into court as evidence!.

17 December 2021
Unprompted review
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Reply from JollyRomance

Dear Vermon,

Thank you for taking the time to leave feedback about our website.

The situation that you have shared is very weird. We make sure that all our members pass the verification procedure before joining our website for communication as well review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site.

We would like to carefully check the situation that you have described in more details. Please, contact us via support@jollyromance.com, so we would be able to assist you further on.

We work 24/7 and always protect our customers!
Looking forward to your email, Vernon.

Best Regards,
Support Team JollyRomance

Rated 1 out of 5 stars

Beautiful ladies maybe, NOT

Beautiful ladies maybe. Many many ladies wanting to talk and talk. Expensive to talk with them. Every thing you do costs more credits. From a message, to reading letters, to sending a picture, to looking at a picture in an email. Those credits disappear fast. They will edit what you say. You find the ladies on social media and they will not know who you are. They may be actual people on the site but 4 out of 5 are probably not. Spent thousands there and got nowhere. I request contacts and they suddenly can't talk anymore or deny requests. Each request for contact information at minimum is $700 dollars. But your request even if approved will most likely be a waste as they will say their internet is bad or their email doesn't work, or their phone is broken. Be wary. The ladies are very enticing and insanely beautiful. They have a new live feed of the ladies but it is not live but a recording. They hide behind imbra regulations but take liberties to hide any personal contact. The site does not want you to meet. The site wants you to stay on the site. This is how they make money. Your hard earned money. I am not one to post reviews of things. But stay away. there are sister sites that this also applies to. Chamerly.com matchtruly.com and most likely more.

EXTRA EXTRA:

I personally witnessed two ladies receiving gifts on their photo shoot to prove they received their gifts. Both ladies were photographed with the same bunch of roses and one with the giant teddy bear. The lady who brought the roses left with the roses after the photo shoot and the photographer left with the giant bear. Neither lady left with the gift.

20 October 2021
Unprompted review
JollyRomance logo

Reply from JollyRomance

Dear Ken,

Thank you for sharing your feedback about the website.

It is true our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. Also, our communication platform has a number of advantages, such as strict adherence to the terms of legislation, including the Federal IMBRA law, which guarantees the users' safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support service for our members.

Please note that as soon as the message was sent a chat/letter, it cannot be deleted to edit. But we also have to warn you that according to our Terms of Use (para.4), users shall not send their personal information through messages/letters, private addresses, upload inappropriate photos etc. The violation of the rules is a ground for blocking all such content.

Please, make sure to follow the rules of the platform you are referring to in your complaint. We care for every customer and go to a great length to make sure that all members follow the rules.

We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign. At the same time we cannot guarantee that if you found out the profiles with the same photos on some other platforms, that it is the same member or even that this person is real.

We always try to maintain a safe and convenient environment for communication on our platform. In case you notice any violations or inappropriate content while watching a live video, do not hesitate to click on the Actions button below the live video itself. Here you can either block a user by clicking the Block user button or send us an abuse report by choosing the Report an issue option. But we would appreciate if you contact us back at support@jollyromance.com and provide us with details of your situation with the Live Video option and what made you think that the video was not in real-time.

Also, we completely understand that rules for contact exchange make you feel frustrated from first sight. I consider it would be appropriate to establish a little parallel between our website and real-life to make it clear to you. If we are talking about real life, people don't usually trust the person they don't know well enough. So well, it takes some money and time to communicate with the user during your walks, cafe talks and some films at the cinema. You'll find a lot of opportunities to make your experience unforgettable with our services such as different options for communication, gift deliveries, etc.

And we are sorry to hear about your situation with the members and the problems with the contact exchange that you faced. Sadly, we have no email of yours to check whether there was a complaint in the system, so we would appreciate if you contact us via email support@jollyromance.com, so we would check it.

In addition, we would appreciate if you provide us with details regarding the situation with the gift orders and with proofs regarding such a situation.

We work 24/7, so we would be looking forward to your letter with all the details regarding the situation that got you concerned.

Best Regards,
Support Team JollyRomance

Rated 1 out of 5 stars

i'm thinking that the profiles are not…

i'm thinking that the profiles are not who they clam to be,and the one i've chated with started ingnoring me after i got her contact info and wanted to chat off site, i wish i found this review site before i went on dating site,i might change my mind she started talking again still trying to see if she is real

15 October 2021
Unprompted review
JollyRomance logo

Reply from JollyRomance

Dear George,

Thank you for taking time to leave your feedback.

First and foremost, we may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.

By creating a profile, every member will find a way to represent himself/herself on the site in an easy and unique way. Each member has their own purpose for creating the profile, but all of them receive a convenient place for searching for new acquaintances, a secure space for communication, and outstanding customer service.

Therefore, if you place a complaint about another member who passed the verification successfully by providing a document and recording a video, you need to provide evidence of the violation that you believe has taken place. Hence, we are always ready to discuss any concerns you have in a reasonable and open dialog. Feel free to contact us via our email at support@jollyromance.com.

Therefore, we would greatly appreciate it if you decide to review the feedback.

We would be waiting forward to your reply!

Best Regards,
Support Team JollyRomance

Rated 1 out of 5 stars

Behind the scene of JollyRomance

Being a Investigative journalist and having a background as a researcher, I may add some extra to all the bad reviews of JollyRomance (JR).

I was at the site for 6 months chatting with at least 20 girls, some of them for a short while, others for months. That JR is a money machine is obvious. You only have to stay there for a very short while to notice this. But there is much more.

First, the claim that the girls are not real is not true. They are. JR use photoshop to make them look like goddesses, but photoshop is also used to make photos of politicians etc look fabulous. Nothing new. If you can make a girl send some private photos, you will see that it is her on the profile photos. In some cases, they look even better. In other cases, they don't.

Second, when being enrolled into JR, the girls have to sign a contract that forbids them to communicate outside JR, e.g. on facebook or Skype. You can gain their confidence and trick them to write down your name so they can look you up at facebook to send a message so further communication can take place there. You can even trick them to write down your phone number. But don't have any false hopes. They will not contact you this way. You'll have to pay the insane amount of money to get a real date.

The girls are different. With some, you can create a high degree of trust; with others, they have a hidden agenda. In any case, you cannot get them to communicate on another platform. They are simply to scared to leave JR's platform. If they leave, they risk losing everything. They will be kicked out, and cannot look for another Ukrainian dating site because they are all (or most of them) run by the shady owners of JR.

Third, some girls make a living being at JR. They get a tiny fraction of the money you pay for opening and sending letters, watching videos and chatting. Working full time, the girls earn less than working at a factory in Ukraine. This tells a lot because the standard of living for the huge majority of Ukrainians is far worse than the lowest end of the so-called 99%'s. Its quite easy to detect if someone works full time, or being at JR adds a complementary income. Those who works full time are online 16 hours or more each day. This is sad for the girls/women but its a fact of life.

Fourth, The reason why I became interested in JR is that one of my friends had an awful experience. He paid the around €800 to set up a date. In the end, he paid at least three times as much. The date took place in Odessa. He went there and stayed at a hotel for a week. Everything was arranged for him: the date took place at one of Odessas most expensive restaurants. It was at the time when Covid-19 was at a rampage so there were no customers beside my friend and the girl who couldn't speak English -- none of all those I talked with could speak or understand English despite the fact that in their profile they claimed that their English was intermediate to advanced. So an interpreter was used at my friend's expense. Given the fact that the interpreter was always around in that week, and all meeting during this week took place at that restaurant where the girl and her interpreter always ordered the most expensive meals, this ballooned the expenses. And he had to pay for the taxis as well. The girl lived on the outskirts of Odessa. If my friend would not have stopped the circus, the full costs could easily have been €5,000

For these reasons, you have every reason to avoid Ukrainian dating sites, because they are all alike.

Sidenote: In Europe, it is a firm called Place2Bill that funnel the money to the owners of JollyRomance and the other Ukrainian dating websites. Although I don't know in how many countries the 3D security bank system works effectively, Place2Bill has been on the banks' black list making it impossible to pay by credit cards. Since JollyRomance only accept credit card payments, they might have digged their own grave using Place2Bill which in part may be a part of the network. I asked JR's support whether they would choose another mediate than Place2Bill. their answer was that this is not in their cards. My guess is that they will soon create a new intermediate to replace Place2Bill. This will give JollyRomance et al more time to live.

8 October 2021
Unprompted review
JollyRomance logo

Reply from JollyRomance

Dear Karsten,

Thanks for your feedback!

We carefully approve all the ladies to be registered on our website. Our lady members’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the ladies you see in the pictures are the ladies you are actually corresponding with (such profiles have a label "Validated member"). Also, we make sure that they are single and interested in meeting a man through our site.

Please be informed, that we do not sign the contracts with the ladies to communicate out of the website. Also, please pay attention, that we can not force the lady to communicate with you out of the website.

We do not pay the ladies for communication with men and prohibit our Regional Partners to do so.
If we find out that the lady is paid by the Partner for communication on her behalf, we fine the Partner and immediately delete the lady’s profile.

Kindly understand, that we are the communication platform and we do not guarantee that you will find your soulmate. But we give you an opportunity to communicate with different ladies.

Lady herself can set up the level of English whatever they want. We can not somehow influence the level they select since we do not test their language. Ladies use translation applications in order to communicate better with you.

We are always glad to assist you with the website via support@jollyromance.com. You can always as for assistance.

We're glad to know about your experience and always ready to help you in case of any website-related questions.

Best regards,
Jollyromance Customer Support

Rated 1 out of 5 stars

This site is running a scam of major proportion! STAY AWAY!

I have been communicating with a woman for a number of months on this site. I had originally contacted her on another site and had conversation with her there. I attempted to remind her that we had spoken elsewhere and she had NO idea as to who I was. First suspicious occurrence...
The other night I decided to video chat this lady. I brought her into chat and began to suspect that I was watching canned video being looped. I am a computer forensics specialist. I began to record the session to satisfy my own curiosity.
After recording over 5 minutes of video, I began to ask her to wave to me. She would say "did you see"? She had done nothing and the loop continued. I asked her to stand up. Same response, "did you see"? Again the loop continued. There was a wave and blown kiss in the loop, but whomever was playing the video back didn't have an index of where she moved differently and about 2 minutes after I asked, she waved and blew a kiss. I did not ask for a kiss. When I brought the suspected fraud to her attention, she began to make excuses about a bad connection, her camera malfunctioning, etc.
A normal response would have been nice, but she defended the site. Once I began playback on my recorded video, it was obvious this video was NOT LIVE. It was a continuous loop. You could easily recognize where the loop began and ended. So, gentleman, don't even trust the so-called LIVE VIDEO from this site. It's all a scam and a very expensive scam at that.
I find it criminal, yet because they are foreign, I cannot get any law enforcement agency involved.
You will find a photo of the woman using the canned video attached to this letter. Her name is Margarita Suranovich. On the sites she appears as Rita. She definintely appears on a number of different Ukrainian dating sites that are all under the same umbrella, same ownership.

If I were inclined to spend the time and money I could find at least 25 more appearing on multiple sites.

3 October 2021
Unprompted review
JollyRomance logo

Reply from JollyRomance

Dear Kenneth,

Thank you so much for bringing this matter to our attention!

First and foremost, we would be grateful if you contact us via support@jollyromance.com and provide more details of this situation, so we would be able to check it from our side.

Moreover, we verify the members on the website and make sure that the photos provided on the site correspond to the real-life looks and there are real people behind the keyboard. For this purpose, we introduced the difficult procedure of verification steps for the members. Specifically, all the members before the registration on the website are asked to provide their background information, such as ID, as well record a video, where they confirm that they want to be members of our website. Such profiles have a special label – “Validated Member”.

Please be kindly informed that we cannot prohibit people to create accounts on different platforms as well as use them. But, we make sure that the members on our website are the ones who they claim to be by asking to pass the verification procedure. If you wish to learn more about it, you may contact us via email as well. We would also kindly recommend you contacting those websites that you mentioned in your feedback and ask about their verification procedure. Please, note that we cannot hold you responsible for the information listed on other wbesites.

Your situation with the Live Video option is quite a weird one, so and we would appreciate it if you contact us back at support@jollyromance.com and send us the video that you mentioned in your review alongside the profile ID number of this member, so we will be able to check this situation.

We work 24/7 for our customers, and we are always open to cooperation!

Therefore, we would greatly appreciate it if you decide to review the feedback, taking into account the explanation on how we verify our members and treat our customers.

We would be looking forward to your letter!

Best Regards,
Support Team JollyRomance

Rated 1 out of 5 stars

Do you think you’re smart enough to…

Do you think you’re smart enough to figure it out? These people are professional scammers and pull on heartstrings to sell you the fantasy. I took four different ladies through the process of getting their contact information and have never physically spoken to one of them. Even though during the paid a chat phase they all said that they wanted to video chat on Skype or zoom once we got each other‘s information, but somehow there’s always an excuse. Bad Internet broken camera health issues etc. this is a scam people. I am convinced there is one person running your file and there customer support is just as corrupt as the rest of the organization. if you’re talking to several different ladies they use guilt and prior details and information from your other contacts to really screw with your head. One of the women Regina, I found on a separate dating site goldenbrides.com using an image search on google. Out of curiosity I communicated with her on both sites but for some reason she had no idea who I was between the two. There was a video call option where I am positive I was on a very good pre-recorded loop of the woman pretending to be at her keyboard in a live video call. Stay away and listen to others, I wish I would have! your never gonna meet her on here.

4 September 2021
Unprompted review
Rated 1 out of 5 stars

This site is very corrupt and dishonest…

This site is very corrupt and dishonest the only thing there care about is making money you need to spend at least $700
chatting to be able to get any real information about the person who you are interested in no warranty that she is real or a computer you need 3000 credits so if you try to speak with more then one person you will never find a connection all that matters is there money

26 August 2021
Unprompted review
JollyRomance logo

Reply from JollyRomance

Dear Oscar,

Hello and thank you for submitting your feedback!

I'd like to specify some details that you mentioned in your review.

Please be kindly noted, that our website is legitimate, as we work in accordance with international law.

Also, we carefully approve all the members to be registered on our website. Our members’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the member you are corresponding with (such profiles have a label "Validated member").

Be advised, that on our website, you pay only for the services which you actually used. The list of service charges is also posted on the platform.

If you wish us to clarify the situation, related to our "contacts exchange" option, please contact our support team via support@jollyromance.com.

Best regards,
JollyRomance Customer Support

Rated 1 out of 5 stars

I was one of the suckers that spent my…

I was one of the suckers that spent my hard earned money talking to a woman only to be denied the contact request. Yes I learned that you never talk to strangers. Yes, I spent too much money. So Americans are slow sometimes. I will never do that again

11 August 2021
Unprompted review
Rated 1 out of 5 stars

Stay Away

The women on the site are employees. They are paid to be nice to you. They are selling the idea that you could meet, date, and marry them. I still stress it again. It's the IDEA that they are selling.
They lure you with free credits. When you start talking to one of them, they will say what they can to hook you into staying. Everything they say is a script that is very well rehearsed. Do not believe them.
I was hooked on one girl for four months. Everything she said sounded sincere. When I made the choice to leave the site proclaiming I found who I was looking for (her), she wouldn't leave with me. Shortly after, she looked for excuses not to meet.
It doesn't matter how intelligent you are. There's a basic need to be loved and the idea that someone beautiful would love you in return.
Don't do it. Stay away. Save your money and spread the word about the site being a scam.

10 August 2021
Unprompted review
Rated 1 out of 5 stars

Money making racket .

This is a money making racket ...I have been on other site to meet people but what I paid in 2 hours I had unlimited time for a whole month on other sites if this nature. This is an absolute scam to time money from guys like me who are too stupuid to catch on quickly to the scam.
WAKE UP GUYS TELL THEM TO TAKE A HIKE

6 August 2021
Unprompted review
Rated 1 out of 5 stars

Chatting is a rip off

Chatting is a rip off. I've been to Ukraine and has a fiancee there.This is the thing, if this site and Anastasia date are scams. Shouldn't we be doing something to shut this down instead of yapping here like babies saying that scam this, scam that, f*** this and that. Ok granting that it's a scam you're just gonna yap there like you were the old entitled snowflakes as you were all known for. F*** you people as well who doesn't do anything about it. I say let us all do a class suit and shut down these sites that makes us all miserable instead of improving our lives

2 April 2021
Unprompted review

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