Good products instore & the customer loyalty program is useful. However, the staff never interact with your pet which is a shame. Jolleys bought our local independent pet store and my dog remembers th... See more
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Location
Switch locationUnit 21, Claycliffe Business Park, Cannon Way, Barugh Green, S75 1JU Barnsley, GB
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Went to Jollyes Barnsley store this morning where Alex took care of me and im so grateful. His advice on the best options for my dogs' various dietary requirements was second to none and I've walked a... See more
Company replied
I attended my local store. I was pleasantly surprised that the upstairs section od bowls, harnesses, collars and leads had been rearranged. This made it easier to look for a puppy harness. The store... See more
The staff very helpful. Especially carrying my bag full of raw dog meat which is very heavy. Even offer to carry it to my car on occasion. This is especially helpful and much appreciated as I have had... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 21, Claycliffe Business Park, Cannon Way, Barugh Green, S75 1JU, Barnsley, United Kingdom
- 01226380581
4.8
Excellent
304 reviews
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Good products instore & the customer…
Good products instore & the customer loyalty program is useful. However, the staff never interact with your pet which is a shame. Jolleys bought our local independent pet store and my dog remembers them because they always made a fuss of him & gave him a little treat. The counters are way too high for dogs to see although my dog keeps trying to catch the shop workers eye ☹️
7 May 2026
Reply from Jollyes The Pet People - Barnsley
We appreciate your feedback on our products and loyalty program. We regret to hear that our staff's interaction with your dog didn't meet your expectations. We'll consider how to improve our service and store layout to be more pet-friendly.
A supermarket for your pets
A supermarket for your pets. Everything to hand and reasonably priced too. I got stuff for my fish, puppy dogs and adult dogs all in the one place!
27 February 2026
Reply from Jollyes The Pet People - Barnsley
We're happy to hear that you found everything you needed for your pets in one place and at reasonable prices. Thank you for your positive feedback!
Reply from Jollyes The Pet People - Barnsley
We're happy to hear that you find our team helpful and appreciate our selection and prices. Thank you for your positive feedback!
Knowledge and support galore
Went to Jollyes Barnsley store this morning where Alex took care of me and im so grateful. His advice on the best options for my dogs' various dietary requirements was second to none and I've walked away feeling clear and confident. It's refreshing to visit a store where the staff are not only knowledgeable but take the time to listen and chat things through. Thank you!
22 March 2026
Unprompted review
Reply from Jollyes The Pet People - Barnsley
We're happy to hear that you had such a positive experience! It's great to know that our team member was able to provide helpful advice and support for your dogs' dietary needs. We appreciate you taking the time to share your feedback.
Exceptional help from Alex
I went into the Barnsley store yesterday and spoke to Alex about switching pet food for my dog. We spent time with me going over in detail the pros and cons of different types of food suited to my dog. The service was great and I didn’t feel rushed. He gave me a few samples to try and lots of options. I have been going to that store for years but he took the time and patience to help. So thank you.
14 March 2026
Unprompted review
Good selection good price products
Good selection good price products, would be better if staff could give more help with large food pickups
26 February 2026
Always got everything I need
Always got everything I need, staff polite and friendly, also able to give advice on pet food.
1 March 2026
Great products and staff that always…
Great products and staff that always have a smile and a little banter!
Look after them!!!
26 February 2026
Perfect Pet Shop
Jolleys always have the cat products I require. Staff are always helpful and pleasant. Great range and choice.
21 January 2026
Invisible dog
I can't fault the products in store.
Good to see that you are moving towards the natural side of dog foods.
But throughout my time at the store not once was my dog acknowledged.
Even though she was wagging her tail hopefully waiting for a fuss and maybe a treat at the till.
Not the first time this has happened at this store.
My dog was totally nonplussed by the situation as a fuss and a treat is a standard practice observed all pet stores she visits.
12 January 2026
Always happy to visit jollyes
Always happy to visit jollyes for all my guinea-pigs needs
All the staff seem to enjoy there jobs and are always polite and very helpful 😀
14 January 2026
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