Grace was fantastic.. couldn't be more helpful and polite.. she went beyond what any other customer service would do for me... thamk you Grace
Company replied
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Review summary
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Deposit took long time so grace going out of the way helped me and gave some extra spins. Brilliant customer service
Company replied
I’ve been playing Jokabet for a long while now, never had any problems, customer service is always quick, polite and helpful. HIGHLY RECOMMEND
Company replied
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jokabet
Hello, Przemyslaw!
Thank you for sharing your positive experience. It means the world to us. We look forward to seeing you again on our website.
Best regards,
JokaBet Team
Reply from Jokabet
Hello, Rebecca!
We truly appreciate you sharing your wonderful experience. Your feedback means so much to us! We can’t wait to welcome you back to our website soon.
Best regards,
JokaBet Team
Jokabet wat a joke been waiting 3…
Jokabet wat a joke been waiting 3 months now 4 over 2000 pounds still in credit verification gone through on my bank statements not getting back after I've sent 10 emails a day how hard is it to transfer my money to my bank my mental health is struggling Jokabet not bothered Sent another so got a email today saying about my my verification Evan though it as passed verification come jokabet 3 months now no money yet again not getting back to me bank statements have been verified they just want my money be careful people be very careful 3 months of hell jokabet are u bothered aboutpeople metal health and it's not just me so sent a year worth of bank statements to verify it's me sent 10 emails today nothing back so still waiting 4 my money still in credit on my account wat joke so not heard owt since wen now fri not replying to my emails wat a joke jokebet no customer service people be careful still waiting over 3 months yet again want reply to my emails keep away people I want give up they have my money joke I mean jokabet pay up
31 March 2025
Unprompted review
Reply from Jokabet
Hello, Gary!
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
In line with our policies, withdrawals can only be processed after successful verification. By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.
We regret any inconvenience the verification process may cause, but please understand that we strictly adhere to our established rules and policies to ensure a secure and fair gaming environment for all users.
Best regards,
JokaBet Team
Reply from Jokabet
Hi there, Joanne!
Thank you for your kind words and for sharing your positive experience. It brings us great joy to know you had a great time! We look forward to your next visit.
Best wishes,
JokaBet Team
5. Star experience
I am member to jokabet more than a year. One of the best online casino. Fast and secure powerful platform. Odds can be fantastic! Definitely would recommend. 5 star -friendly and fast customer support as well.
29 March 2025
Unprompted review
Reply from Jokabet
Hello, Seckin!
Your feedback means the world to us! Thank you for taking the time to share your experience. We’re excited to have you back on our website soon.
Best regards,
JokaBet Team
I found the support very useful
25 March 2025
Unprompted review
Reply from Jokabet
Hello, Teri!
Thank you for sharing your positive experience. It means the world to us. We look forward to seeing you again on our website.
Best regards,
JokaBet Team
Great and nice
25 March 2025
Unprompted review
Reply from Jokabet
Hello, Cristian!
Thank you for your kind words. Your positive experience means so much to us. We look forward to welcoming you back to our website soon.
Best regards,
The JokaBet Team
Very helpful and managed to find an…
Very helpful and managed to find an alternative solution which I was happy with. Quick response on the chat. Very pleasant Aswell.
24 March 2025
Unprompted review
Reply from Jokabet
Hello, Eve!
Thank you for your wonderful feedback. We truly appreciate it and can't wait to welcome you back to our website.
Best regards,
JokaBet Team
Reply from Jokabet
Hello, Diane!
We truly appreciate your wonderful review! It’s incredibly rewarding to know you had a great experience with us. Your satisfaction is our top priority, and your feedback reassures us that we’re delivering the best service possible. Thank you for your support. We look forward to serving you again soon!
Best regards,
JokaBet Team
Definitely Recommend
Really good website with really helpful staff , fun to have a play and never any issues withdrawing 💪🏼
21 March 2025
Unprompted review
Reply from Jokabet
Hello, Joe!
Thank you for your fantastic review! It means so much to us to know that you had a great experience. Your satisfaction is our top priority, and your feedback reassures us that we’re on the right track. We truly appreciate your support and look forward to welcoming you back soon!
Best regards,
JokaBet Team
Good chat nice person trying to give…
Good chat nice person trying to give how much help to make customer happy...
21 March 2025
Unprompted review
Reply from Jokabet
Hello, Alexandru!
We’re incredibly grateful for your wonderful review! Knowing that you had an excellent experience with us is truly rewarding. Your satisfaction is what drives us, and your feedback confirms that we’re delivering the best possible service. Thank you for your support. We can't wait to serve you again soon!
Best regards,
JokaBet Team
Really good site and really helpful
Really good site and really helpful
19 March 2025
Unprompted review
Reply from Jokabet
Hi there, Kayne!
Thank you for your kind words! Your support means the world to us, and we look forward to having you back on our website soon.
Best regards,
JokaBet Team
Reply from Jokabet
Hello, Jess!
Thank you for your amazing review! It means a lot to us to know you had a positive experience. satisfaction is our number one goal, and your kind remarks encourage us to continue providing exceptional service. We really appreciate your patronage and cannot wait to serve you again soon!
Best regards,
JokaBet Team
I love your casino all the games are…
I love your casino all the games are really good and really fair i will recommend joka bet to other people this is a fantasic casino
18 March 2025
Unprompted review
Reply from Jokabet
Hello, Mark!
Thank you for sharing your positive experience. It means the world to us. We look forward to seeing you again on our website.
Best regards,
JokaBet Team
Great casino!
Great casino very helpful and website very easy to use would recommend!
16 March 2025
Unprompted review
Reply from Jokabet
Hello, Jordan!
We truly appreciate you sharing your great experience with us. It means so much to our team. We look forward to welcoming you back to our website soon!
Best regards,
JokaBet Team
Games very good plenty of bonuses!
15 March 2025
Unprompted review
Reply from Jokabet
Hello, Martin!
Your positive feedback means the world to us. We’re so glad you had a great experience, and we look forward to seeing you on our website again soon!
Best regards,
JokaBet Team
Reply from Jokabet
Hello, Emily!
We’re so grateful for your feedback! It’s wonderful to hear you had a great time with us. We can’t wait to welcome you back to our website!
Best wishes,
JokaBet Team
Reply from Jokabet
Hi there, Steven!
Thank you for your amazing review! Knowing you had a positive experience makes us incredibly happy. We look forward to having you visit our website again soon!
Best regards,
JokaBet Team
Probably the best betting website there…
Probably the best betting website there is and always amazing customer service. A1 service
13 March 2025
Unprompted review
Reply from Jokabet
Hello, Aquadoggies!
We truly appreciate your amazing review! It brings us so much joy to know that you had a great experience with us. Your satisfaction is what drives us, and your kind words encourage us to continue providing top-notch service. Thank you for your support. We look forward to welcoming you back soon!
Best regards,
JokaBet Team
Good value for free spin
Good value for free spin, lots of wining, live chat is easy to use and bot is switched off as soon is work for human. Positive 👍🏻
13 March 2025
Unprompted review
Reply from Jokabet
Hello, Izabela!
Thank you for sharing your positive experience. It means the world to us. We look forward to seeing you again on our website.
Best regards,
JokaBet Team
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