JoJamesJewelleryReviews 

908
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and well-made jewelry, often highlighting its quality and unique designs. Many appreciate the wide selection available, making it easy to find pieces for various occasions and outfits. The ordering process is frequently described as easy, and the delivery service is consistently noted for being fast and efficient. Reviewers also commend the lovely packaging, which often includes thoughtful touches like free items, and the reasonable pricing of the products. However, some people were dissatisfied with a recent purchase, mentioning that a rose gold colored bead bracelet tarnished quickly after only a couple of hours of wear.

What people talk about most

Product

People report positive experiences with the product, consistently praising the beautiful, high-quality... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting fast and quick delivery... See more

Quality

Reviewers express high satisfaction with the quality of the products, frequently describing them as... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I meet jo on the barbican a few weeks ago and it was lovely to see her I have about 50 pieces of jewelery I just love it and the way it shine jn the sun I will keep on buying thank you jj

Rated 5 out of 5 stars

Beautiful products as always made with love. The items I bought were Christmas gifts so the free item very kindly included was received with gratitude and I will keep for myself! Thank you so much! 🫶... See more

Company replied

Rated 5 out of 5 stars

I love the jewellery, it’s really well made and looks really pretty. I’ve found that communication has always been amazing and nothing is too much trouble.

Company replied

Rated 5 out of 5 stars

A good website and easy to order. Orders arrive very well packaged and presented and they come in good time. And of course the jewellery is beautiful. I have ordered many times. I recommend Jo James j... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

We are a family run business, which was created in the summer of 2014. It started with just myself (Jo) and a handful of beads. I had no plan, no goal and absolutely no idea of where this journey would go. Here I am, 5 years in and now I can dare to call myself an established business and growing rapidly. We have a network of beaders, including many family members and those who I consider being friends. An army of consultants championing the Jo James brand and some of these ladies are entering their 3rd or 4th year and this is a testament to the brand that they too love with a passion. We primarily use glowing beads that catch and reflect the light creating a mesmerising, almost hypnotic glow. We love to sparkle at Jo James and have a range to glitter and glow. We also have a popular range of semi-precious gemstones, which all carry their own spiritual meaning and this is a range that will be increasing vastly in the coming weeks and months. We probably have the largest choice of bracelets, necklaces, anklets, and earrings. you'll certainly be spoilt for choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

908 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(908)

38 reviews in the last 12 months

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Rated 2 out of 5 stars

I love Jo James bracelets I have a few…

I love Jo James bracelets I have a few of them only on this occasion I am a bit disappointed with my recent purchase
It's a lovely rose gold coloured bead bracelet. I've only worn it for a couple of hours and it's already tarnished.

2 June 2026
JoJamesJewellery logo

Reply from JoJamesJewellery

Thank you so much for your lovely comments and for supporting Jo James Jewellery and collecting a few of my bracelets, I really do appreciate it ❤️

I’m so sorry to hear you’re disappointed with your recent purchase. That’s definitely not the experience I want anyone to have. I did email and ask if you could send me a photo so I could take a proper look and help resolve this for you, but before I had the chance to respond further this review was left.

Please do send over a photo when you can and I’ll happily look into it and see what’s happened and how we can put things right.

Rated 5 out of 5 stars

Fantastic jewellery

I have ordered for years, always 100% happy with the products and delivery. Such a fantastic choice to go with every outfit and my collection is ever growing! I always get complements when wearing the jewellery xx

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Bead key ring

Always loved Jo James beads.
Love my new bead key ring and my ankle bracelet.
Prompt delivery

7 May 2026
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Reply from JoJamesJewellery

It’s customers like you Julie that are loyal and review! That help make my business what it is today. Thank you

Rated 5 out of 5 stars

Excellent service

Excellent service, arrived within 2 days and item is exceptional quality

12 April 2026
JoJamesJewellery logo

Reply from JoJamesJewellery

You’re very kind to take the time to review

Rated 5 out of 5 stars

Great website!

Ease of using the website and checkout was brilliant. Necklace is good quality.

23 November 2025
JoJamesJewellery logo

Reply from JoJamesJewellery

The pleasure is all mine

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