Paid for these hearing aids from Boots and received good service from them so far, but was never told that the life of the aids is expected to be 5 - 6 years according to Phonax and they can be effect... See more
Company replied
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See what reviewers are saying
I got my first hearing aids through spec savers, they cost£1400 , I had four replacements ,they were far from worth the money they eventually gave up the ghost. I came across Join hearing on the net,... See more
Company replied
Purchased after old aids finally gave up . These are fantastic and a friend has the same ones same charger identical except he purchased from Specsavers at hundreds of pounds dearer . Yes he did get a... See more
Company replied
Extremely disappointing I find even on max volume the improvement in my actual hearing ability is virtually nil I also find them uncomfortable in the ear and worse I find at times it is difficul... See more
Company replied
Company details
Written by the company
JOIN hearing™ devices come ready-to-use, which means they help with most common hearing difficulties. Easy to use with your iPhone and you can wear it only when you need to.
Contact info
3 Waterhouse Square, EC1N 2SW, London, United Kingdom
- +44 808 196 8008
- info@joinhearing.co.uk
- joinhearing.com
Reply from JOIN Hearing
Hi Robert, thank you so much for taking the time to leave a review. Please feel free to reach out to us anytime!
Excellent Hearing aids and customer service…
Due to my severe hearing loss these Hearing aids were not for me, tho they were superior to the NHS Hearing aids I have. I had more clarity of speech but just not enough volume. Customer service is second to none. I got a full refund no questions asked. I've already said to Natalie, if they can adjust the volume up a little I would try them again.
28 January 2022
Unprompted review
Reply from JOIN Hearing
Hi Linda, thank you so much for taking the time to leave a review! We will be sure to reach out in the future with our new products!
Very impressed
Very impressed. Every bit as good as my older much dearer pair. Beautifully designed and packed,even to the box it came in. Excellent quality.
26 January 2022
Reply from JOIN Hearing
Hi Norah,
Thank you so much for taking the time to leave us a review. Please feel free to reach out to us at any point!
Great product and excellent service
Having had 3 sets of hearing aids (2 private and 1 NHS both in the ear and behind the ear) over the last 15 years and not really getting on with any of them I purchased these hearing aids after comparing them with all the expensive alternatives, I was very impressed with the quality and sound straight away but more importantly I find them much more comfortable than any of the others. The app allows me to adjust the volume, surrounding type (ie restaurant) low, mid and high frequencies plus other features.
The customer service is excellent, answering questions and helping with a small Bluetooth issue that I had,
I can't fault the hearing aids or the company.
24 January 2022
Unprompted review
Reply from JOIN Hearing
Hi Gary,
Thank you so much for leaving us a review! We're so glad to hear the different our product is making. Please feel free to reach out to us at any point!
Very honest and trusworthy company
Great company, great experience on the website and a great prices compared to the high street. Well worth a visit. Very honest and trustworthy company, thanks for an incredible service
20 January 2022
Unprompted review
Reply from JOIN Hearing
Hi Graeme,
Thank you so much for leaving us a review. Please don't hesitate to reach out to us in the future for assistance :)
Great Customer Service
Due to my severe hearing loss these hearing aids proved to be unsuitable for me, however they are an excellent well designed product, backed up by great customer service.
Natalie arranged for their return and a full refund in a very efficient manner.
12 January 2022
Unprompted review
Reply from JOIN Hearing
Hi Andrew,
Thanks so much for your leaving us a review!
My grandad didn’t want hearing aids
Ordered these for my very stubborn, very hard of hearing of grandad a few days before Christmas. It arrived prompt just in time for the family gathering and after refusing to get a hearing aid, he’s been wearing these every day! It’s made a massive difference to him and everybody around him. Should have bought these ages ago.
11 January 2022
Reply from JOIN Hearing
Hi Wesley,
Thank you so much for leaving us a review. We're so glad to hear the difference our product is making for your grandad. Please feel free to reach out to us at any point!
Excellent customer service
Although I wasn't able to use these hearing aids I couldn't fault the customer service and would recommend this company to anyone wanting to try hearing aids.
10 January 2022
Unprompted review
Reply from JOIN Hearing
Hi Sandra,
Thank you so much for leaving us a review!
Very good response good customer…
Very good response good customer service
This hearing aid compares with very expensive ones in the market for 1/6th the price but is 3 times better in quality, ease of use and technical specifications
I am a Doctor myself and I write this purely on my personal opinion and experience
2 January 2022
Reply from JOIN Hearing
Hi Ravi,
Thank you so much for leaving us a review. Please don't hesitate to reach out to us at any point!
Very satisfied with my purchase
Very satisfied with my purchase. Had to get in touch one time and had a response straight away... Very professional and would highly recommend..
20 December 2021
Reply from JOIN Hearing
Hi Shaun,
Thank you so much for leaving us a review. Please reach out and let us know how you are getting on!
All together satisfied with my purchase…I’m happy to have tried .
All together satisfied with my purchase ,the price was good ,even though they was not right for me ,I had to return ,but would recommend them,totally happy with the service ,cant thank you enough how everything was dealt with .
17 December 2021
Reply from JOIN Hearing
Hi Shirley,
Thank you for taking your time to leave a review. Please feel free to reach out at any point in the future if you need our assistance!
Afraid the hearing
Afraid the hearing. They are well designed wee bit fiddly to fit and the sale price is wonderful. Your communication is very good.
Regards
Phil Martin k
7 December 2021
Reply from JOIN Hearing
Hi Phil,
Thank you so much for taking the time to leave a review. Do let us know if there is anything else we can do for you in the future :)
Excellent value for money
Excellent value for money. Fast delivery, great sound, easy to set up with the app and some useful accessories to add in the future.
25 September 2021
Unprompted review
Reply from JOIN Hearing
Hi David,
Thank you so much for taking the time to leave a review! Please feel free to reach out to us at any point for any customer support :)
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