Banner for Embody

Embody Reviews 51

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had concerns about starting with this company, mainly the price structure. And there wasn’t a lot of reviews to speak of - anywhere. They offered first month $149, then each month after, the cost wa... See more

Company replied

Rated 5 out of 5 stars

I had a great experience, they were extremely fast. After they verified my previous dose that I had been on they kept me close to it. Communication was excellent through the experience. Price was bett... See more

Company replied

Rated 1 out of 5 stars

This company is a SCAM. Please do not join they advertise for $149, monthly no changes, then the 2nd month dipped into my account and removed $399..Please I was not the one, I instantly called my ban... See more

Company replied

Rated 3 out of 5 stars

I currently was taking Wagovy and at a higher dose than what embody started me at. I feel going backwards is not a good option. They should have taken into consideration what does I was currently taki... See more

Company replied

Company details

Written by the company

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door. With plans starting at just $99/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.

Weight Loss Guarantee

Written by the company

We're committed to your goals, together!
If you follow your Embody program and don’t see meaningful progress in the first 6 months, we’ll make it right with our 100% satisfaction refund policy.

Contact info

3.3

Average

TrustScore 3.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't order from this company, they don't deliver what you expect and they don't give refunds

When I signed up, I explained that I had already been on 15mg prescription of Zebound for the past year which I stopped taking a month ago. I instructed that I want the same dosage that my previous doctor ordered for me; I wrote that in my description when I place my order as a requirement. But when the package arrived from Embody, they only sent 2.5 mg. I promptly called them and told them it wasn't correct and I wanted them to replace the prescription with 15 mg that I ordered and had already been using. Embody refused, and I am stuck with what appears to be a watered-down product that is useless to me and that I wasn't able to get a refund for. Embody did not do what I explicitly instructed them to do and they did not inform me that they were going to 'bait and switch' dosages on me claiming that since they never work with me before, they had to start the prescription at 2.5 mg, which is ridiculous. I've signed up with a new company, and they shipped 15 mg without any issues. DO NOT use Embody. There are other competitors who are more upfront and honest than this company is, especially since I'm now finding out from other people who have commented, that Embody charges more money for higher mg dosages? Most competitors out there don't do this. This company is misleading and I would argue even deceptive because they use this tactic to get your money and then don't give you the product that you were expecting, and no refunds especially if you order more than one month up front.

8 April 2026
Unprompted review
Embody logo

Reply from Embody

Hi George, We're so sorry to hear about your negative experience. All of our providers do the best to support patients on individual journeys and we have a satisfaction policy in place and stand behind it. Restarting at a high dose after a gap can significantly increase the risk of side effects like severe nausea/vomiting, dehydration, low blood pressure, and more serious complications such as gallbladder issues or pancreatitis. Providers generally re-start more cautiously when there’s any meaningful interruption to reduce these risks. I can't comment on what other companies or providers would do but quality of care is more important for us. With that said, I will make sure you get a full refund!

Rated 4 out of 5 stars

Great experience just not in my price range

The whole experience and process was fantastic....I just found what I was looking for at a better price .
If I could have afforded the increase in pricGreat e then I would have stuck with it ..

1 April 2026
Unprompted review
Embody logo

Reply from Embody

Thanks Cindy! We often have new pricing and programs so please keep us in mind in the future!

Rated 3 out of 5 stars

I currently was taking Wagovy and at a…

I currently was taking Wagovy and at a higher dose than what embody started me at. I feel going backwards is not a good option. They should have taken into consideration what does I was currently taking and at least starting me on that dose.

22 April 2026
Unprompted review
Embody logo

Reply from Embody

Hi Ann, Our providers do take all history into account but providers decisions are independent and not up to Embody as a company (it's individual and personalized between you and the provider). Many factors go into this such as when your last dose was taken. If for any reason you're unhappy we stand behind our satisfaction guarantee and will issue a refund if you're still unsatisfied! Support@mail.withembody.com

Rated 5 out of 5 stars

I just started using tirzepatide from…

I just started using tirzepatide from embody
It works perfectly well and I don’t have to commit to anything and the price is the best

1 May 2026
Unprompted review
Embody logo

Reply from Embody

Thanks Carlos! Wishing you the best and appreciate having you on the program!

Rated 4 out of 5 stars

Its great service and the doctors and…

Its great service and the doctors and support team are amazing. The shipping however is absolutely awful. That's the only bad thing. But the Embody team has ensured me they're going to take care of everything. All in all they are fantastic and priced amazingly! Very thankful 🙏

30 April 2026
Unprompted review
Embody logo

Reply from Embody

Thanks for the kind words on the team - I will make sure to let them know. It means a lot to them and our entire company! We will make note of the shipping issues and work on improving in any way possible. Thanks again Rachel!

Rated 5 out of 5 stars

The process was fast and easy

The process was fast and easy. Had a hiccup with my first order shipping but they sent a replacement next day air. Someone is always in the email/text for customer support. I will continue to use them.

10 April 2026
Unprompted review
Embody logo

Reply from Embody

Thanks Tracey - we love supporting you on your journey and are always here to help if any issues arise. Thanks for the shout out and I'll let the team know about your kind words!

Rated 5 out of 5 stars

Easiest process ever

Easiest process ever. Filled out the form, got approved same day, medication at my door within a week. And price is one of the best I've found!

1 April 2026
Unprompted review
Embody logo

Reply from Embody

Thanks Kelsey - we're known for our speed and I'm happy we met your expectations! We're always here if you need anything and happy to support you on your journey!

Rated 1 out of 5 stars

Pricing Disappointment

It was very disappointing when I paid $149 for the 2.5 dose and then when I went up to 5.0 I got charged $399. I found another company who does not do that so I switched to them

9 April 2026
Unprompted review
Embody logo

Reply from Embody

Hi Laurie, We never charge based on dose but we do have a promo program, a flat rate program and a bundle/multi month program. I'm so sorry we didn't meet your expectations and hope that you give us another chance in the future - because I'm sure we can find a program that works for your needs. Thanks again!

Rated 2 out of 5 stars

The first month

The first month, everything was wonderful.I paid an introduction fee of a $149.00 to get my next dose, it would be$399.00 did not know that I would be paying that much money to get the next dose. I cannot continue to pay every month.Ain't a new amount to go up a dose

1 April 2026
Unprompted review
Embody logo

Reply from Embody

Hi Sharmin, We have a few different programs that have flat pricing, promo pricing and bundle pricing. I'm so sorry we didn't meet your expectations and hope one of our other programs would be a better fit if you ever give us another shot. Thank you!

Rated 5 out of 5 stars

I’m grateful for Embody I have been on…

I’m grateful for Embody I have been on this weight loss journey for a year and I pay out of pocket on a limited income. I went from paying $397 to $229 and I pay now &149. They listened to my concerns and they acted on them. I can’t say enough about this situation company but Thank You Embody.

22 April 2026
Unprompted review
Embody logo

Reply from Embody

Thanks Lauana - so happy you're part of the program and if anything ever comes up please feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Very easy

Very easy, fast and affordable process

1 April 2026
Unprompted review
Embody logo

Reply from Embody

We're known for our speed! Thanks again Nancy - really appreciate you trusting us.

Rated 5 out of 5 stars

Great company and experience but those…

Great company and experience but those $299 prices are too much man!

11 April 2026
Unprompted review
Embody logo

Reply from Embody

Thanks Royal - appreciate you and will keep in touch as we have pricing and promotions available! We always have new programs coming out!

Rated 4 out of 5 stars

I have had a great experience

I have had a great experience. I got a great price that stays the same, not sure what other people are saying about increasing prices. Maybe they didn’t read everything they should have. I do 3 months at a time. My only complaint would be, I accidentally left one of my voles on the counter in confusion of trying to leave for vacation. I asked if I could get a replacement. They said I’d have to pay the 1 month at a time fee, I wasn’t thrilled with paying $23 more but idk, and then I gave them permission to charge me and mail it. I’ve gotten no response. So I’m missing this weeks dose. Just waiting. So that is why 4 stars. If I don’t hear from them, I will revise my review to reflect that.

UPDATE:
Embody reached out to me (before they responded to my review) and made sure my replacement vile was sent off to the pharmacy for dispensing. Knowing them I will have my replacement vile by end of week. Within 3 days.
Thanks EM for making this easy and feel supported. I do 3 months at a time and I’ve never had any problems!! I recommend this company for your GLP-1/GLP needs!

25 April 2026
Unprompted review
Embody logo

Reply from Embody

Please send us another email about that specific issue and we'll make sure it gets taken care of ASAP! Appreciate the kind words though and happy to help you even further!

Rated 5 out of 5 stars

Excellence!!

From completing the application to receiving the medication, everything has been great. Updating me every step of the way. I truly appreciate how smooth and quick the process was. Thank you very much!! Excellent customer service, fantastic price and super quick delivery of meds. Highly recommend. Embody was recommended to me and I'm so glad!!

20 April 2026
Unprompted review
Embody logo

Reply from Embody

Thanks Alix - really appreciate you and so happy we met your expectations. Please reach out whenever you need something and we'll be sure to help out!

Rated 5 out of 5 stars

Great product and service

This is all online. I have found this company to be extremely helpful. They are responsive and the product is top notch. It is also affordable. I am glad I jumped on the band wagon.

27 April 2026
Unprompted review
Embody logo

Reply from Embody

Thanks Dedra - so happy you are trying us out and jumping on the "band wagon". If anything ever comes up feel free to reach out!

Rated 1 out of 5 stars

Everything started out good

Everything started out good, received my medicine in a timely manner, good price. It states on their site that the price would go up a little, on your next order, BUT dang cost went from $149 for a month to $399 a month. That is more than double! I would NOT have bought the medicine if I would have known how high my price went to.

20 April 2026
Unprompted review
Embody logo

Reply from Embody

Hi Bobbie, we have 2 different programs and it sounds like we may have enrolled you on the incorrect program. We will reach out to make it right!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look