Drover Reviews 

1,302
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've never heard of Drover before until my brother found the website while searching cars and had a great experience so far! Nice car, all clean and tidy with pretty much all the features you can expe... See more

Company replied

Rated 5 out of 5 stars

Drover brought me an exceptional nice great experience on my first car leasing in UK. Drover provides great customer service on every stage of process and sort out all. It really surprise me how Drove... See more

Company replied

Rated 5 out of 5 stars

My experience with Drover was nothing but positive, other than a few loose crisps between the steering column & dashboard cluster 🤔. Once I reserved my chosen vehicle the replies were swift, an... See more

Company replied

Rated 5 out of 5 stars

Second subscription, Second review. Ordered a fiesta st and came on time with only 77 miles on the clock, over the moon with the car and great service, much more informed this time then the first s... See more

Company replied

Company details

  1. Car Leasing Service

About Drover

Written by the company

We offer car subscriptions for everyday drivers across the UK. It’s a clever way to get a car from 1-24 months with all of your bills and admin taken care of. No depreciation, no surprise costs. All you have to do is add fuel and drive!

Take the hassle out of car ownership and join Drover today.

COVID-19: We are open for business and have introduced Covid-safe delivery practices to keep both you and our team safe. Our teams are busier than usual at the moment, so it might take us a little longer than expected to get back to you.

Take care and take it easy,

Team Drover


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,302)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!!

I can't rate Drover high enough - whole heartedly recommended to anybody who is looking at lease car options.

Right from the beginning, the customer service has been second to none, starting with Nazir who helped me start the process.
Yesterday I took delivery of a Fiat 500 which, I don't mind admitting, I am completely in love with. The man who delivered the car was very helpful (and patient given my tendency to ask daft questions)...
On my first little drive out I went to the petrol station where I discovered I had a problem with the petrol cap. At this point I could say say there was a fault, but that would be innacurate - it turns out there is a specific knack to locking and unlocking the petrol cap on a fiat 500. The team at Drover were again incredibly helpful and guided me through what to do.

I have to say this is a relationship I am looking forward to. Happy driving, peace of mind in a new car, and a great team.

7 April 2021
Drover logo

Reply from Drover

Dear Michelle,
We're so happy to read the great experience you've had with us- as this is exactly what we set out to do! Please reach out to the team whenever you'll need any assistance.
Wishing you a lovely day,
Joana from Drover

Rated 5 out of 5 stars

The easy route to a new car

The excellent, professional, friendly team at Drover made the process of getting a new car a very easy journey.
This is my first dealings with Drover but I will definitely be returning to them in two years time when I change the car.

4 April 2021
Unprompted review
Drover logo

Reply from Drover

Dear Kel,
We're thrilled to know you're happy with our services!
Please reach out in case you'll need any assistance.
Many thanks,
Joana from Drover

Rated 5 out of 5 stars

Drover means driving with pride within budget

Drover brought me an exceptional nice great experience on my first car leasing in UK. Drover provides great customer service on every stage of process and sort out all. It really surprise me how Drover could have managed everything and tailor every needs for me. Price and selection are good and very reasonable.

4 April 2021
Unprompted review
Drover logo

Reply from Drover

Dear Peter,
Many thanks for your feedback!
Please do let us know if we can assist you further.
Many thanks,
Joana from Drover

Rated 5 out of 5 stars

Great communication and easy handover

Great communication and easy handover! I'm self isolating and the driver was respectful for that. Easy ordering process over all!

1 April 2021
Unprompted review
Drover logo

Reply from Drover

Dear Ads,
Many thanks for sharing your feedback and 5* review of our services!
Please do let us know if you’ll be needing any further assistance.
Joana from Drover

Rated 5 out of 5 stars

Trustworthy website and staff

Such an easy website to use.
Quick and very efficient with responses to emails.
Definitely recommend to a friend or family member.

30 March 2021
Unprompted review
Drover logo

Reply from Drover

Hi Elle,
We're thrilled to know you're happy with our services and communication!
Do reach out to our teams in case you'll need any further assistance.
Many thanks,
Joana from Drover

Rated 5 out of 5 stars

All good!

I've used drover three times and never had a problem with any cars or their service. All good!

26 March 2021
Unprompted review
Drover logo

Reply from Drover

Many thanks for your feedback and 5* review of our services, Oli!
Please get in touch with the teams in case you'll be needing any assistance.
Joana from Drover

Rated 5 out of 5 stars

The standard of service with drover is…

The standard of service with drover is second to none would not hesitate to recommend them

25 March 2021
Drover logo

Reply from Drover

We're delighted to know you're enjoying our services, Mr. Griffiths!
Do let us know if we can assist you with anything else.
Many thanks,
Joana from Drover

Rated 5 out of 5 stars

Drover review

Drover have bent over backwards to make my enforced transition to a new car as easy and straightforward as is possible with no financial loss. Madolina has been very professional and efficient,
giving me all the necessary information. I cannot praise her enough for her excellent service.

25 March 2021
Unprompted review
Drover logo

Reply from Drover

Dear Christopher,
We're thrilled to know you're happy with our services!
We'll surely be giving Madalina a big shout-out for her excellent work!
Please reach out in case you'll need any assistance.
Many thanks,
Joana from Drover

Rated 5 out of 5 stars

Best Rental Experience

I've never heard of Drover before until my brother found the website while searching cars and had a great experience so far! Nice car, all clean and tidy with pretty much all the features you can expect from a car. Great customer success team, quick financial checks and delivery just on time! definitely recommend it!

24 March 2021
Drover logo

Reply from Drover

We're delighted to know you're enjoying our services, Emre!
Do get in touch with the teams in case you'll be needing any further assistance. :D
Many thanks,
Joana from Drover

Rated 5 out of 5 stars

Great company car was fantastic and…

Great company car was fantastic and clean well worth using these guys

22 March 2021
Unprompted review
Drover logo

Reply from Drover

Dear David,
We're thrilled to know you're happy with our services!
Please reach out in case you'll need any assistance.
Many thanks,
Joana from Drover

Rated 5 out of 5 stars

I have had a Range Rover for a few…

I have had a Range Rover for a few month’s after having a bmw. Delia was amazing throughout the process, with collection and delivery seamless. Thanks again team

19 March 2021
Unprompted review
Drover logo

Reply from Drover

Many thanks for your 5* review of our services, Tim!
Indeed, Delia is an amazing worker and we'll surely be giving her kudos for her outstanding work here! Do let us know if you will be needing any assistance,
Joana from Drover

Rated 5 out of 5 stars

Just starting my 3rd subscription with…

Just starting my 3rd subscription with Drover. The first 2 cars I had were great with no issues whatsoever. All so easy to subscribe and quick. Customer service seems to have really improved since first subscription much quicker and helpful.
With my latest subscription the car was delivered fine and on time but I noticed a funny smell as was not a brand new car, I tried to get rid but could not shift it. I got in touch with Dan Neculea who sorted it out. I had subscribed for 2 years but they have let me swap for no extra charge. Really quick and efficient. Wont be going anywhere else for a car in future.

19 March 2021
Unprompted review
Drover logo

Reply from Drover

Hi Kevin,
We're thrilled to know you're happy with our services and please know that we'll be giving Dan a big shout-out for his outstanding work work!
Do reach out in case you'll need any assistance.
Many thanks,
Joana from Drover

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, can’t recommend Drover highly enough! Love my new car the whole process only took 4 days from applying to delivery of my car.

19 March 2021
Unprompted review
Drover logo

Reply from Drover

Dear Sharon,
Many thanks for sharing your feedback and 5* review of our services! Please do let us know if you’ll be needing any further assistance.
Joana from Drover

Rated 5 out of 5 stars

No hassle subscription quick and easy

From start to finish the whole process with Drover was quick and easy. Alexandra was brilliant I wanted to change my car and there was no issue and was sorted very promptly with no hassle.
Drover updated on ever step and the delivery was very prompt and well communicated. The car is brilliant and I would definitely recommend DROVER and I will definitely be sticking with Drover from now on.

18 March 2021
Drover logo

Reply from Drover

We're delighted to know you're enjoying our services, Ashlea!
Rest assured we will be giving our wonderful Alexandra a big shout-out for her great work!
Many thanks,
Joana from Drover

Rated 5 out of 5 stars

Easy fast process

18 March 2021
Drover logo

Reply from Drover

We're delighted to know you're enjoying our services, Colin!
Do let us know if we can assist you with anything else.
Many thanks,
Joana from Drover

Rated 5 out of 5 stars

10/10 service

Good service and team, needed to move the delivery date forward, they did everything, 2nd time using Drover and they're still delivering the same quality service, keep up the good work and thanks for the service.

18 March 2021
Drover logo

Reply from Drover

Thanks for sharing, Nicks!
Great to hear that you’re having a 5* experience with us.
Let us know if there’s any more we can do to help,
Joana from Drover

Rated 5 out of 5 stars

Excellent Fast, Efficient Professional Service

Having just sold my car and not knowing what I want to buy next, I found Drover and their various hire term options, excellent value for money, very fast & polite professional service.

If you want a quick and reasonably priced solution I would highly recommend Drover

17 March 2021
Drover logo

Reply from Drover

Dear Jules,
We're so happy to know you've enjoyed our service- many thanks for your 5* review!
Let us know if we can assist you further,
Joana from Drover

Rated 5 out of 5 stars

A very quick efficient service

A very quick efficient service. Found it difficult to get a short-term lease agreement on a car so this was perfect. Thank you!

16 March 2021
Drover logo

Reply from Drover

Dear Vanessa,
Many thanks for your feedback and 5* review of our services!
Do let us know if you will require any further assistance.
Joana from Drover

Rated 5 out of 5 stars

Just amazing start to finish and that’s…

Just amazing start to finish and that’s all down to Laura Stan. Nothing was ever too much trouble, she answered all my questions quickly and efficiently and was just so helpful.

Thank you so much. I can’t wait for my new car to arrive Monday.

16 March 2021
Drover logo

Reply from Drover

Dear Tara,
We're thrilled to know you're happy with our services and we will surely be giving our Laura a big shout-out for her amazing work!
Please reach out in case you'll need any assistance.
Many thanks,
Joana from Drover

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look