CrowdHealth Reviews 

1,131
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 656 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and the helpful, responsive staff, including dedicated care advocates. Many people appreciate the significant cost savings compared to traditional insurance, noting lower expenses and reduced premiums. Reviewers also find the service user-friendly and a welcome alternative to traditional healthcare complexities. However, some customers noted that the process could sometimes be confusing or require more effort, with a few mentioning that negotiations for charges could be lengthy.

What people talk about most

Service

Customers had positive experiences with service, often describing it as a "breath of fresh air" compared to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the responsiveness,... See more

Price

People report positive experiences with price, finding it less expensive and more affordable than traditional... See more

Staff

Consumers find staff to be positive, consistently reporting that the team is helpful, supportive, and caring.... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of use and the intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband and I signed up a few months ago and have enjoyed Crowd Health so far! Everyone is super responsive when we have questions & helps explain things in detail. We put in a bill for our wellnes... See more

Rated 5 out of 5 stars

I joined Crowdhealth a few months ago. I love that I have a customer care specialist I can contact via text with any questions - it's personal and warm, not bureaucratic. When asked, they have provide... See more

Rated 5 out of 5 stars

Adri, our care advocate, has been so helpful navigating my breast cancer diagnosis. It’s already overwhelming having that diagnosis and she has been great at answering all my questions. Although a lit... See more

Rated 5 out of 5 stars

CrowdHealth has been amazing! We recently experienced our first health event. The team did an exceptional job ensuring that everything was taken care of. Highly recommend!


Company details

  1. Wellness Program

Written by the company

We provide you the tools to escape the tyranny of health insurance. 🧡 Fund humans, not health insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,131)

670 reviews in the last 12 months

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Rated 5 out of 5 stars

Speedy

Speedy, great service, and price.

15 May 2026
CrowdHealth logo

Reply from CrowdHealth

Speed and service are what happens when you take out the middle man and let real people support one another!

Great having you in the Crowd! 🙌

Rated 5 out of 5 stars

I've been a member for only five…

I've been a member for only five months. I have had all my annual wellness expenses reimbursed and the service has been great.

22 May 2026
CrowdHealth logo

Reply from CrowdHealth

Isn't it awesome being part of a community that's proactive about keeping you healthy, rather than just profiting when you're sick?

This is how we do things here in the Crowd. 💪 Great to have you as a member!

Rated 5 out of 5 stars

Surprisingly hassle free

What makes this experience great , is how easy it is to pay medical bills and not having to deal with the bureaucracy of large health insurance companies. The customer service professionals also simplify the process as well!

1 May 2026
CrowdHealth logo

Reply from CrowdHealth

Healthcare without the hassle: just real people, helping each other meet their needs, day in and day out.

That's the power of a community at work! 🙌

Rated 5 out of 5 stars

CrowdHealth is easy to work with

CrowdHealth is easy to work with. They respond quickly to my questions and were very helpful with my daughter’s medical bills. Thank you!

24 April 2026
CrowdHealth logo

Reply from CrowdHealth

Our mission: keep families healthy without the hassle, so you've got the time and space to heal without having to worry about that next big medical bill. 😊

Rated 4 out of 5 stars

Uninsured and Happy!

I had a great experience recently after having to unexpectedly go to the emergency room. My advocate actually reached out to me personally to see if I was okay, which would never happen with a traditional insurance carrier. While it did take over 6 months for my emergency room charges to get negotiated, CrowdHealth was always available to answer questions on how to navigate the process. One area of information I didn't know was that the hospital and network would not negotiate the price of the emergency visit so ultimately after 5+ months my outstanding balance was sent to collections. Within a couple of weeks of this happening, the balance was then negotiated down by several hundred dollars. I think this is just something to be aware of that it can take several months to have your balance negotiated and it my be sent to a 3rd party collection agency but they are more likely to get the charges reduced and settled. Overall, my experience was stellar and I so appreciate the support and help of CrowdHealth.

15 May 2026
CrowdHealth logo

Reply from CrowdHealth

Care Advocates are the pillars of the CrowdHealth community! It makes a world of difference having someone in your corner, and a whole team - and Crowd! - behind you. We're glad you're on the mend and feeling better!

Rated 5 out of 5 stars

Better than traditional healthcare insurance

A friend recommended me to CrowdHealth. I'm so glad I said yes. Everything she raved about has turned out to be positive. What surprised me the most was the customer experience. I can't say the same about traditional healthcare.

22 May 2026
CrowdHealth logo

Reply from CrowdHealth

When you make people, not profits, the focus, then everything gets better: service, speed, and, well, CARE!

Thanks for being part of the Crowd!

Rated 5 out of 5 stars

So helpful!

It’s so nice to not be spending so much on insurance every month and to both support and have the support of others. It definitely feels like a more human and reasonable way to go about meeting health needs and has worked great for us so far. I appreciate how user friendly and clear the CrowdHealth app is and how helpful my care advocate has been.

22 May 2026
Rated 5 out of 5 stars

Everything I was hoping for and more!

CrowdHealth is everything I was hoping for and more. I've had a couple health events and they were all funded successfully and quickly. The process is easy, the app is fantastic, and my care advocate is so helpful, kind, and easy to reach. I'm so glad there's a reliable and easy to understand alternative to the nightmare of traditional insurance. Plus, getting to contribute directly to others in the crowd never gets old. I love it here! I'll be a member for life.

23 May 2026
Rated 5 out of 5 stars

No more health insurance!!

We had our first medical need from my 5 year old experiencing ear infection symptoms, and we were able to quickly schedule an online urgent care call, be diagnosed and told how to care for him without using antibiotics! Proud to say WE DID IT! Then within a week our call was crowd funded!! So happy to not be a part of the health insurance “machine” anymore!!!

7 May 2026
Rated 5 out of 5 stars

Healthcare that is not a maze

The proactive approach to educating users about how the system works was a good sign that CrowdHealth would be a trusted partner in healthcare. A family member recommended it to me and I have done the same with others because the reality aligns with what they preach!

22 May 2026
Rated 5 out of 5 stars

I really can't believe this works as…

I really can't believe this works as well as it does. I am having my first "health event" and everything is being handled smoothly and quickly and I'm receiving the care I need without a lot of stress and not knowing what I will owe. It's amazing.

22 May 2026
Rated 5 out of 5 stars

CrowdHealth has been fantastic in their…

CrowdHealth has been fantastic in their communications and customer service, and the overall support and understanding of navigating the personal health care experience and overall health care system for our family’s health events. We will recommend it to other friends and families and look forward as members to being a part of the company’s success, growth, improvement, development and evolution.

22 May 2026
Rated 5 out of 5 stars

Does what it’s supposed to do (unlike insurance!)

Crowdhealth has been, so far, exactly as advertised. I had my first health event this spring and my first bills beyond my member commitment were promptly reimbursed. I am learning a lot about my choices as a health care consumer. And my advocate has been extremely helpful. I have not met anyone yet who is brave enough to quit their traditional insurance, but I will keep preaching. That system is so broken and it feels great to have a viable alternative. Thank you!

22 May 2026
Rated 5 out of 5 stars

So glad I found out about CrowdHealth

So glad I found out about CrowdHealth. Being self-employed and having paid for traditional healthcare for so long, this a breath of fresh air. The app is easy to use and the transparency is unmatched. I had my first claim for my annual physical and it was paid in just a few days. Thank you Crowdhealth for giving us an alternative to traditional healthcare!

15 May 2026
Rated 5 out of 5 stars

Nothing but excellent reviews

Nothing but excellent reviews! We've used for both regular claims and health maintenance events and it's been an amazing experience! Plus we've saving money every month! We're soooo thankful

15 May 2026
Rated 5 out of 5 stars

Simple, transparent and stress free

We’ve had such a great experience with this company. Their transparency and no-nonsense approach made everything feel simple and stress-free. The app is incredibly user-friendly, and our claim reimbursement was processed surprisingly fast. It’s been a game-changer finding an alternative way to manage healthcare costs without relying on traditional insurance.

22 May 2026
Rated 5 out of 5 stars

Traditional health insurance equals…

Traditional health insurance equals stress and anxiety for me. For years I was trying to figure out how to get our family out of that model. Three years ago we discovered Crowd Health through friends. Being wellness minded, it is such a great fit for us. And the support staff (who I rarely ever need) is super friendly and helpful!! Everyone needs to experience this better/outside the box way to take care of your health. I give Crowd Health a thousand stars!!!

22 May 2026

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