Citro has some great offers and deals available. I always check when making purchases. They have a great browser extension that will let you know if something you are shopping for has an offer. I've b... See more
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Eversince I signed up i have been unandated by overseas texts. DO NOT SIGN UP. THEY SELL YOUR INFO. I am soo harrassed and I deleted app yet everyday im getting texts from overseas.
Company replied
I love the variety of articles, some apply, some not some are very thought provoking & some really make u think … I have also learnt stuff I didn’t know existed eg all the different shopping apps…Tha... See more
Josh was great on the phone and the phone call speaking to a real human gave me more confidence in the Citro app and actually continuing the process of signing up and linking my bank cards etc. I prob... See more
Company details
About Citro
Written by the company
Welcome to Citro, a thriving community of thousands of fellow 40+ Aussies. A place where you can meaningfully connect, get rewards and find inspiration to make your best years better.
✈️ Unearth travel adventures:
Experience the world or your own backyard with exclusive content and offers for your next journey by air, sea, rail or car.
🏡 Elevate your lifestyle:
Make the most of life with premium content and discounts on dining, entertainment, and home services to add luxury to everyday living.
💪 Prioritise your health:
Explore health resources, expert insights and hacks on fitness, longevity, mindfulness and more.
💰 Master your finances:
Secure your future with proven tips, tricks and techniques to take charge of your finances and live a worry-free life!
🧘 Enrich your time:
Enjoy trivia, quizzes and conversations with our community, including access to exclusive member events.
Why Citro? Get access to…
✓ A vibrant community of like-minded individuals to connect with
✓ Tailored content, trivia and quizzes for inspiration
✓ Exclusive offers on travel, lifestyle, health, money, and more
✓ Spend like always, get more with the Citro Rewards Program
Seize life with Citro and embrace endless possibilities, unforgettable experiences, and a growing community celebrating your best years.
Contact info
50 Bridge St, 2000, Sydney, Australia
- 1300 869 596
- support@joincitro.com.au
- joincitro.com.au
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 18% of negative reviews
Typically replies within 1 month
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If you are 50+ and not using Citro what are you doing.
Great way to get some really good deals. A small adjustment in the way you shop and pay soon becomes an easy habit. It’s really fun to do the challenges and you save so much money on top of the cash back. If you are 50+ and not using Citro what are you doing.
Simple and easy to set up
Joshua made this process so simple and easy. He used terminology that was easy to understand and to follow, to enable me to activate my card with no issues.
I was very impressed with Joshua’s telephone manner and service.
Ever since I started as a Citro member
Ever since I started as a Citro member, I've saved heaps, pleasantly surprised by the quick accumulation of rewards. Enjoying the benefits.
BEWARE!!!!!! Do not use Citro.
Absolutely awful and dishonest company. Bought gift cards but never received them. Contacted Citro and told I have to contact the stores myself. They say it happens from time to time but they don’t advertise this… I wish I could attach images so I could show the email responses I received trying to get what I paid for. Stay away from Citro, there are much better reward apps out there. It’s backed by AMP and I’ve made them aware of the dishonestly of Citro
Joshua gave me clear instructions on how Citro works and was amazing.on…
Joshua gave me clear instructions on how the cirto card works, he was easy to understand and pleasant.
Very cool guy and extremely…
Very cool guy and extremely professional and helpful Josh was a pleasure to speak to and I would recommend this bank card to anyone who is looking for extra cash back for their spending. Thank you Josh
Josh was easy to deal with
Josh was easy to deal with. Very helpful and patient.
Josh walked me through the process
Josh walked me through the process, which i found easy and understood how citro works
Rectified suspicious transaction
Had a suspicious transaction and Citro support went the extra mile very quickly, cancelled card to avoid any further issues and got the funds back into my acct in less than a week
Josh from Citro was awesome
Josh from Citro was awesome. He followed up and help me activate with my credit union bank. Took the time to explain the concept and the process and I’m all set to go!
I would like to say I was apprehensive…
I would like to say I was apprehensive when I first signed up because the concept is new but after a very comprehensive and helpful phone call from Joshua, all became clear. Joshua spent time talking me through the sign in/activating process, he was very knowledgeable and his explanations alleviated my concerns thus making it comfortable for me to become a customer for Citro
When I eventually use my card thinking…
When I eventually use my card thinking I am getting a cashback I don't. I have used Amazon on a few occasions and haven't got the cashback. Do you have to use it on the exact day it is offered. This is not at all convenient.
Really enjoying using citro highly…
Really enjoying using citro highly recommended
Josh was very helpful in explaining how…
Josh was very helpful in explaining how to use Citro card , and I appreciate it how informative he was, very pleasant experience. Thank you Josh.
Joshua was polite and helpful setting…
Joshua was polite and helpful setting up my Citro card
Great service
Josh was great ,guided me through the app, explained everything in detail, was very helpful.
Quick
Quick, efficient and informative introduction to services and help with initial setup
My earned balances keep disappearing…
My earned balances keep disappearing and the account seems to keep being denied. Unable to sort out why!
I was a bit hesitant at first to join…
I was a bit hesitant at first to join but all is well. I have only just received my card so will be using it very soon. The staff are polite and efficient very pleased so far.
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