I have send my CV but in the same moment the app tells me am not selected,I just dont underestand.
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See what reviewers are saying
Easy to use & very effective! Thank-you for the help! Kind Regards, Gianna Stefanutto Munich
Company replied
JOIN is a really great recruiting solution, that's simple, customisable and always improving! Customer service is also always helpful and are quick to respond!
Company replied
This fancy looking job board site with a very credible looking job ad for a legit company just allowed a scammer to get me to install a "custom video calling software" to set up interview times. Bewar... See more
Company replied
Company details
Written by the company
JOIN is Europe’s fastest-growing HR-Tech startup, helping companies of all sizes find top talent effortlessly. With our easy-to-use recruiting software, you can create job ads in minutes and distribute them across 10+ job boards for free. Over 100,000 companies trust JOIN to streamline their hiring, attract the right candidates, and make data-driven hiring decisions. Whether you’re a startup or an enterprise, JOIN simplifies recruitment so you can focus on growing your business. Start hiring smarter today with JOIN – the future of recruiting! 🚀
Contact info
Schönhauser Allee 36, 10435, Berlin, Germany
- contact@join.com
- join.com
3.9
Great
99 reviews
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Poor system, waste of money
1- The system is clunky and doesn't let candidates attach documents once they applied
2- The advertising - pay as you click system advertises on boards that have no relevance to the job posting
3- The paid advertising on Linkedin returns very few results over 14 days (5) whereas posting directly on LinkedIn returns 11 in 1 day.
4- Their support service, while being polite refuses to refund even when the request is made 1 minute after posting
6 December 2023
Reply from JOIN Solutions GmbH (join.com)
Hi Steph,
Thank you for your detailed feedback – we’re genuinely sorry to hear that your experience with JOIN didn’t meet your expectations.
1. Document uploads: Previously, candidates couldn’t attach additional documents after submitting their application – a limitation that we recognized. However, with our recent messaging update, it’s now possible to request and exchange documents directly within JOIN, just like in a standard email conversation. This gives both sides more flexibility and makes follow-up communication much easier.
2. Pay-per-click distribution: Our performance-based model is designed to maximize visibility by distributing your job ad across a wide network of job boards and partner platforms. The relevance and impact of these channels can vary based on job type, location, and current market demand. We’re constantly working to refine targeting and improve results.
3. LinkedIn performance: We understand that application numbers are important. However, the performance of a job ad on LinkedIn depends on many factors — including job title, industry, timing, competition, and how LinkedIn’s internal algorithm distributes ads.
We’re more than happy to help optimize your campaigns to improve reach and performance. Still, the number and timing of applications on LinkedIn are ultimately determined by their internal processes, which we cannot directly control.
4. Refund policy: We understand your frustration and that your request came shortly after posting. However, because distribution starts almost immediately once a campaign is launched, our refund policy does not allow for cancellations or refunds after activation.
We genuinely appreciate your feedback and are here to support you in making the most of JOIN. If you’d like to take a closer look at your campaign together or need help refining your strategy, feel free to reach out to us directly at contact@join.com.
Kind regards,
Your JOIN Team
Reply from JOIN Solutions GmbH (join.com)
Hey Olivia!
“NICE! GREATTTTT” sounds like 5 stars – so we’re still happy to hear you had a good experience!
If there’s anything that kept you from giving the full five, or anything we could improve, feel free to let us know. We’re always open to feedback and working hard to improve JOIN.
Thanks for being with us!
Your JOIN Team
My experience with JOIN
My experience with JOIN has been seamless. It's helped me save quite a lot of time & I'm honestly not sure as to why the trustpilot reviews are so "bad".
1 December 2023
Unprompted review
Reply from JOIN Solutions GmbH (join.com)
Hi Leander,
Thank you so much for your kind words and your 5-star review!
We’re really glad to hear that JOIN has helped you save time and that your experience has been smooth – that’s exactly what we’re aiming for. And yes, we’re aware that some reviews may come from misunderstandings or confusion with other platforms, so we truly appreciate you sharing your honest perspective.
Thanks again for your support – we’re happy to have you with us!
Best regards,
Your JOIN Team
AVOID AT ALL COST
Join have advertised a vacancy for our company that does not exist, they have done this as click bait.
I had never heard of Join.com until people started applying for a job that did not exist - AVOID AT ALL COSTS!!!
1 August 2023
Unprompted review
Reply from JOIN Solutions GmbH (join.com)
Thank you for your feedback! If you have noticed that an advertisement has been published in your company's name and cannot be internally attributed, please feel free to contact our support at any time. Experience has shown that this is usually related to accounts created by former employees. We would be happy to examine this with you. Please send us an email at contact@join.com.
Employers should avoid. Terrible customer service
Appalling customer service. We're an early stage start up. We posted two roles on join.com after the platform was recommended by our investors. Shortly after creating our account, it was arbitrarily suspended because our website domain does not match our email domain. We explained that we use separate domains by choice and that it was an urgent priority for our boards to be reinstated. Responses from customer service were slow, rude, and unhelpful. Our customer "care" manager, Leon, provided information directly contrary to the automated emails we had received from the site. We did exactly what we were asked and the account was still not reinstated. When we provided extensive information about every aspect of the business, Leon stopped responding.
25 November 2022
Reply from JOIN Solutions GmbH (join.com)
Hi Amos,
Thank you for your feedback. We’re sorry to hear you’ve encountered issues while trying to create an account. Our goal is to work exclusively with verified and active businesses, which is why we have a careful screening process in place.
In some cases, an application may not meet the necessary criteria, or certain details may not be verifiable as part of our review. When this happens, our safeguards are triggered to help maintain the integrity of our platform.
If you believe this may be a misunderstanding, we encourage you to reach out to us again at contact@join.com, including your company details. We’ll be happy to take a closer look at your case.
Thank you for your understanding,
Your JOIN Team
Pathetic Performance
CPC of EUR 83,33
CPL of EUR 187,50
No answers to email, pathetic performance. Would not recommend!
18 November 2022
Unprompted review
Reply from JOIN Solutions GmbH (join.com)
Vielen Dank für Ihr Feedback. Wir stehen in engem Kontakt mit unseren Partnern, um die Performance der Anzeigen kontinuierlich zu verbessern. Gerne geben wir Ihre Feedback weiter.
I am quite surprised to see that this…
I am quite surprised to see that this website had so many bad reviews. From the perspective of an employer, this is the best recruitment site I have found for free.
It allows to manage the job offers and applicants very easily. Also, I received many good quality applicants (meaning they were serious about their application and qualified) so I would definitely recommend it, at least for companies.
16 November 2022
Unprompted review
Reply from JOIN Solutions GmbH (join.com)
Vielen Dank für Ihr Feedback! Wir freuen uns sehr zu hören, dass Sie mit unserem Service zufrieden sind.
I applied for a position with a company posing as Dryad Construction but it's a SCAM!…
I applied for a position with a company on Join.com named Dryad Construction for the Remote - Data Entry Clerk / Administrative Assistant / Customer Service position. I received an email from 'grace' @ dryadsconstructionllc.com' for a 'job offer/interview'. When I went to the website for Dryad Construction, I noticed there wasn't an 's' on the end for the actual company. This is definitely a scam and worse, Join.com has no accountability nor accessibility to complain. The 'chat with us' button doesn't work. Feel the scammers picked this website knowing it would be highly unlikely to ever be held accountable. Delete all information and resume from this website!
18 October 2022
Unprompted review
Reply from JOIN Solutions GmbH (join.com)
Hi B Smith,
Thank you for bringing this to our attention, and we're truly sorry to hear about your experience.
Scams like the one you described are something we take extremely seriously.
As soon as such listings are reported, we immediately remove them and block the accounts involved. In addition to emailing us directly, you can also report suspicious job ads directly using our report button found on every job posting on our platform. This helps us react even faster.
We understand your concern and will ensure your data is removed upon request. Please feel free to contact us directly at datenschutz@join.com so we can assist you further.
Best regards,
Your JOIN Team
Scam
Applied for a position with a major multinational corporation through Indeed.com and was forwarded to this site. Shortly after applying I received a bizarre HR email confirming an interview. The body of the e-mail was highly suspect with broken English and demanded my immediate response to an alternative randomized gmail account that was obviously fake. Delete your account with these people.
19 September 2022
Unprompted review
Reply from JOIN Solutions GmbH (join.com)
Hi Nicholas,
Thank you for sharing your experience — we’re very sorry to hear about the suspicious interaction you encountered.
JOIN is committed to protecting candidates from fraudulent job activity. Unfortunately, scammers sometimes exploit legitimate platforms to impersonate real companies. As soon as such incidents are reported to us, we act quickly by removing the listings and blocking the responsible accounts.
We strongly encourage users to report any suspicious job ads directly through the report button on the job posting. This allows us to take immediate action.
Your feedback is valuable and helps us continue to improve our detection systems. If you'd like us to delete your data or assist further, please don’t hesitate to contact us at datenschutz@join.com.
Best regards,
Your JOIN Team
Looks like this site is a scam.
Looks like this site is a scam. I found a job listing on LinkedIn that was posted by this site and I was led to this site to apply. When I sent a follow-up email to the person who runs the company I supposedly applied to, he said the job posting was fraud and that they don't have any positions currently available.
27 July 2022
Unprompted review
Reply from JOIN Solutions GmbH (join.com)
Hi Jennifer,
Thank you for bringing this to our attention, and we're very sorry you had this experience.
Unfortunately, like many job platforms, JOIN can occasionally be targeted by scammers who impersonate legitimate companies. As soon as we are made aware of a fraudulent listing, we immediately remove the job post and block the associated account to prevent further misuse.
We strongly encourage candidates to report any suspicious listings directly through the report button on the job ad — this allows us to take swift action.
Your feedback helps us improve the safety of our platform, and we appreciate you taking the time to share your experience.
Best regards,
Your JOIN Team
very bad experience.this is a scam
12 May 2022
Unprompted review
Reply from JOIN Solutions GmbH (join.com)
Hi Amit,
We’re sorry to hear that you feel this way. At JOIN, we take all feedback seriously – especially when it includes strong claims like this.
Unfortunately, we haven’t received any specific information that would allow us to understand what led to this impression. We can assure you that JOIN is a legitimate platform, working with thousands of verified companies and candidates across the world.
If there has been a misunderstanding or an issue you’ve encountered, we’d genuinely like to understand it and make things right. Please feel free to reach out to us directly at contact@join.com so we can take a closer look.
Kind regards,
Your JOIN Team
Weird experience for application
From perspective of applicant I hate every single step of application and I can recommend companies do not use this platform for recruitment.
I found a job on Linkedin, after that I was redirected to a company site, after that I was redirected to this platform page, where I was forced to create a new profile and account with email and password to send my CV for a role.
Okkk, but after that they started to push me by email. They asked me to verify my account, to complete my profile on their platform and so on…
I don’t have any benefit from that and spent a lot of time for this journey.
Hate it,
Bye
7 December 2021
Unprompted review
Reply from JOIN Solutions GmbH (join.com)
Hi Antion,
Thank you for your honest feedback, and we're sorry to hear that your experience felt frustrating.
We understand that creating an account can feel like an extra step — but there are real benefits for candidates. By applying through JOIN, a personal profile is automatically created using only the information needed for your application. This account gives you a central place to manage all your applications sent via JOIN, regardless of the job board or platform you originally came from.
With your JOIN account, you can:
- Track the status of each application
- Communicate with the recruiters
- Easily withdraw applications
- Update, manage, or delete your data at any time
We don’t ask for more than is necessary, and we’re continuously working to make the process as smooth and transparent as possible.
Thanks again for sharing your experience — your feedback helps us improve.
Best regards,
Your JOIN Team
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