Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... See more
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Review summary
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Reviews shaping this summary
Top-tier craftsmanship from John White. 👞 I picked up the Guildhall Capped Oxfords and they are a complete game-changer. Elegant, perfectly constructed, and a guaranteed compliment-magnet. If you wan... See more
I can honestly say this company John White are an excellent company to do business with. There shoes are excellent product and there customer service are brilliant and far exceeded my expectatio... See more
I’ve been wearing John White shoes for years, and I’m absolutely satisfied with everything about them. I’m a loyal fan of this brand and genuinely happy that a heritage English brand like this is stil... See more
Company details
Written by the company
Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.
Contact info
United Kingdom
- 01933 410584
- info@johnwhiteshoes.com
- johnwhiteshoes.com
4.7
Excellent
460 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Reply from johnwhiteshoes.com
Dear Mr Lordereau,
We’re glad to know the ordering process was smooth and your shoes arrived quickly! We hope they exceed your expectations and look forward to welcoming you back.
Best regards,
The John White Team
The shoes are excellent
The shoes are excellent. Sadly my last pair were too small (the first time this has happened with the brand) and the next size was not available (they were in a clearance sale) so they have to be returned. Friendly staff put the wheels in motion straight away. Great service and I'll be quicker off the mark next time as I really, really liked the shoes.
28 August 2024
Reply from johnwhiteshoes.com
Dear Mr Eames,
We’re sorry to hear the size wasn’t right on this occasion, but it’s great to know our team was quick to assist. Hopefully, we’ll have the perfect pair for you next time!
Best regards,
The John White Team
Quick service.
28 August 2024
Reply from johnwhiteshoes.com
Dear Hopkins,
We’re delighted to hear that you found our service quick! We always aim for efficiency, and it’s great to know we met your expectations. Looking forward to serving you again!
Best regards,
The John White Team
Reply from johnwhiteshoes.com
Dear Mr Shakespeare,
Wonderful to hear you’re happy with the service, quality, and price! It’s always our goal to provide the best of all three. We can’t wait to welcome you back soon!
Best wishes,
The John White Team
Hall boots
Easy to order, prompt delivery, good fit, and what certainly looks a quality product. (Haven't worn yet)
28 August 2024
Reply from johnwhiteshoes.com
Dear Mr Kevin,
We’re glad to know you found the ordering process easy and that your Hall boots arrived promptly with a good fit. We trust they’ll live up to their high-quality look when you wear them!
Best regards,
The John White Team
Beautiful design
Beautiful design, robust and excellent service, I first bought your shoes some four years ago and they are still in very good shape.
28 August 2024
Reply from johnwhiteshoes.com
Dear Mr Massey,
Thank you for your lovely feedback! We’re thrilled that you’re still enjoying your shoes after four years and that our service continues to impress. Looking forward to serving you again soon.
Best wishes,
The John White Team
Service and delivery has been great
Service and delivery has been great. For me I didn’t feel the quality of the shoes was right for the price point, so have been returned.
28 August 2024
Reply from johnwhiteshoes.com
Dear Mr Hillier,
Thank you for your honest feedback. While we’re sorry to hear the shoes didn’t quite meet your expectations, we’re pleased to know the service and delivery were up to standard. We hope to welcome you back in the future with something more suited to your taste.
Best regards,
The John White Team
Great quality shoes which arrived very…
Great quality shoes which arrived very promptly.
Also included was a spare pair of laces - very handy thanks.
28 August 2024
Reply from johnwhiteshoes.com
Dear Ms Williamson,
We’re delighted to hear you’re happy with the quality and quick delivery of your shoes! Including a spare pair of laces is just our little way of saying thanks. Hope to see you back soon!
Best wishes,
The John White Team
Reply from johnwhiteshoes.com
Dear Mr Kitaka,
We’re pleased to know your classy shoes arrived on time! We always aim to combine style and prompt service, so it’s great to hear we got it right for you.
Best regards,
The John White Team
Great shoes.
28 August 2024
Reply from johnwhiteshoes.com
Dear Mr Thomas,
It’s fantastic to know you’re happy with your new shoes! We hope they serve you well, and we look forward to welcoming you back for more.
Best wishes,
The John White Team
Reply from johnwhiteshoes.com
Dear Mr Mazhawidza,
Great to hear that you’re enjoying the quality and fit of your shoes! We’re thrilled they meet your expectations and hope to serve you again in the future.
Best regards,
The John White Team
First time I've used John white happy…
First time I've used John white happy with quality of shoes and delivery seem to be well made time will tell. Will be ordering in the future.
5 August 2024
Reply from johnwhiteshoes.com
Dear Mr Forbes,
We’re so glad your first experience with us was a positive one! We’re confident your shoes will stand the test of time, and we can’t wait to assist you with your next order.
Best wishes,
The John White Team
Great fast delivery good quality …
Great fast delivery good quality shoes good fit like them alot
12 August 2024
Reply from johnwhiteshoes.com
Dear Russell,
Thank you for your kind feedback! We’re thrilled to hear that you’re pleased with the speed of our delivery and the quality of your new shoes. We're glad they fit well and that you're enjoying them. We look forward to serving you again in the future.
Best regards,
John White Team
Quite confortable
29 July 2024
Reply from johnwhiteshoes.com
Dear Nesrin,
Thank you for your review! We’re happy to know that you find our shoes comfortable. Your satisfaction is our priority, and we hope they continue to serve you well.
Best regards,
John White Team
Reply from johnwhiteshoes.com
Dear Imran,
Thank you for your fantastic feedback! We’re delighted to hear that you are pleased with our service, knowledge, and products. Your satisfaction is our top priority, and we’re thrilled that we could meet your expectations. Looking forward to serving you again!
Best regards,
John White Team
Reply from johnwhiteshoes.com
Dear Roy,
Thank you for sharing your positive experience! We’re so glad to hear that you found our service swift and that your boots fit well and meet your expectations. We hope you enjoy them for many years to come.
Best regards,
John White Team
shoes journey
you have let me know the shoes journey,although my so hasn't received them yet they are in Brisbane waiting delivery,I will let you know when he receives them Thank you so much.
5 August 2024
Reply from johnwhiteshoes.com
Dear Barbara,
Thank you for your patience and for keeping us updated on the delivery status. We're glad to have kept you informed throughout the process. We hope your son receives his shoes soon and loves them as much as we do. Please let us know once they arrive!
Best regards,
John White Team
Excellent shoes and wonderful service.
5 August 2024
Reply from johnwhiteshoes.com
Dear Matt,
Thank you for your kind words! We’re delighted to hear that you’re pleased with both our shoes and service. We always strive to provide the best for our customers, and your satisfaction is our reward.
Best regards,
John White Team
Great buying experience
Great buying experience! Shoes look great hope they last as well as the last ones.
5 August 2024
Reply from johnwhiteshoes.com
Dear Customer,
Thank you for sharing your positive experience! We’re glad that you found the buying process smooth and that your new shoes are looking great. We’re confident they’ll last just as long as your previous pairs. Enjoy!
Best regards,
John White Team
Reply from johnwhiteshoes.com
Dear Edwin,
Thank you for your review! We’re pleased to hear that you had a great experience with our service. Your satisfaction is important to us, and we look forward to serving you again.
Best regards,
John White Team
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