John Shepherd Estate Agents - Nottingham City Reviews 33

Joe F is an amazing agent and on top of that an he’s absolute delight!!

Joe was very helpful and knowledgable at the viewings and looking to book our place with him.

I recently viewed 2 different student properties and Arabel did a great job showing me around! There were some difficulties entering properties due to card access but Arabel handled everything well. I also appreciated the flexibility in pricing along with some freebies. Moving forward, I think tenants should be notified of house viewings as they were unaware and therefore interrupted by our viewing.

We have recently been moved to a different estate agency but we were with John Shepherd for two years.

They provided an incredibly poor service, at one point leaving us without heating for over two months during winter. Communication was abysmal, with agents laughing at us on the phone, broken promises and issues not being sorted for weeks on end. We eventually had to get the council involved through environmental health and only then did John Shepherd fix the maintenance issues with the property as they were threatened with a fine.

I would never recommend using John shepherd, whether buying, letting or renting. Their lack of empathy and unprofessionalism left us extremely stressed and upset in our home for months. There is so many better estate agents in Nottingham who care for their customers.

Throughout our years tenancy with John shepherd we have been chasing up a £100 cash incentive that was originally offered to us for staying on with the company. After numerous emails, phone calls and visits to there office with promises being made to us, we are still yet to be paid. Overall, the management and staff communication at the company seems very poor, and they have very little regard to students.

Excellent service from all of the staff at the queen's road office. Kelvin, Joe and Arabel have been exceptional 👌

Joe Farrar has been amazing throughout the whole process of finding a place for my friend and I for our next academic year. As an international student renting an apartment for the first time, he explained everything thoroughly and responded to each query swiftly.

Kelvin Zakeyo helped with a smooth process. I had a lot of questions after the viewing as well which he answered quickly and helped me with the booking process. Thank you!

Very helpful and progressional team. I spoke to Monica at Uni to Rent for my enquiry and she was fab! Lovely lady and well informed

Joe Farrar has been very helpful from start to finish in helping out with a potential issue. The advice he gave was very professional and clear and I would not hesitate to use Joe again and recommend him to anybody that asks.

I have lived in the apartment through john shepherd for 1.5 years. Whenever i have faced any maintaining issues, they have sent help even during night hours when it was an emergency. They have always been respectful, responsive and every staff member which has been in contact with me from viewing, moving in to moving out, every person from the team has been very polite and helpful in every way possible. I have emailed them so many times for so many queries and i have never been ignored. I trust them and would highly recommend to everyone looking for a place to rent in Nottingham.
Thank you

Great experience big shoutout to Katie Walters who has made my moving in journey very smooth and pleasant !!! Very professional would definitely recommend this agent if you’re looking to rent out!

Been dealing with Aarti for many years as a contractor and I’ve never experienced any issues and if we came across something she would get it resolved or get me an answer with minutes.

Big props to the company!

I work on behalf of John Shepherd and have great experience with them I work a-lot on behalf of Aarti who gives me as much details as she can on the faults and has been great to work with

Monica is handling my student letting, she has been very helpful and I thoroughly recommend

House searching this year has been a nightmare but 6 days after getting in contact with Joe Ferrar and we'd already put down a deposit for the perfect student house to suit all of our needs. He made the experience easy and unstressful the entire way through and we really owe him for his quick responses and honest answers

Joe Farrar gave a quick responses and has been very helpful with finding/securing my house, would recommend

My son is looking to rent student accommodation in Nottingham. I had queries and Monica at UNi2RENT has been extremely helpful and professional in addressing these and offering solutions. So far I would definitely recommend. Thank you Monica....

A lovely house viewing experience with Kelvin Zakeyo who was more than helpful when it came to answering our questions and very accommodating and kind while showing us through the student accommodation.

It’s rare in this day and age to find a great estate agent who takes your calls, helps you out and does what he says he will do with professionalism and speed. Having been a developer for 30 years I have come across many shapes and sizes! Most are quite useless. So Joe Farrer is a rare breed - and a great asset to John Shepherds - if I employed him I would hold onto him with both hands!