John Medeiros Jewelry Collections Reviews 463

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful designs of the products, often noting the craftsmanship and durability of the jewelry. Many people appreciate the wide variety of selections and collections available, finding the pieces even more stunning in person than in pictures. The ordering process is frequently described as easy, with prompt delivery and careful packaging also highlighted as positive aspects of the service. However, some customers experienced issues with duplicate orders or items not being available, leading to some confusion. A few people also mentioned that the actual product color or size differed slightly from what was depicted online, or that certain items did not pair well with their existing jewelry.

What people talk about most

Product

Consumers find product to be positive. Many reviewers express their love for the jewelry, describing it as... See more

Quality

Customers consistently note positive experiences with quality, praising the jewelry as beautiful, well-made,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed of... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the ease and simplicity of the... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness and knowledge of... See more

Based on these reviews

Rated 5 out of 5 stars

Your website was easy to navigate. The pictures and descriptions are clear and accurate. I loved your promotion of the free earrings that came with my bracelet. I've purchased your jewelry before... See more

Rated 5 out of 5 stars

John medeiros is my go too! I have purchased earrings, bracelets & necklaces in the past for myself or as a special gift. There is a wide variety of Selections and collections offered. I had nee... See more

Rated 5 out of 5 stars

Outstanding Hand-Made jewelry I have purchased many, many exceptional pieces from this company and am thrilled with every piece I own. They are just Beautiful and so well made. Stand the test of... See more

Rated 5 out of 5 stars

I was first introduced to John Medeiros jewelry at a retail jewelry store in Newport RI..I loved what I purchased , I found the prices reasonable, and styles very similar to David Yurman jewelry. Sin... See more

Rated 5 out of 5 stars

Ordered a new beaded bracelet recently and absolutely love it. Have many pieces of medeiros jewelry and have always been very happy with the designs. Customer service has also been very attentive and... See more

Rated 5 out of 5 stars

I received the large cuff bracelet as a birthday gift from my BFF’s . It instantly became one of my favorites. This was my second purchase of the same bracelet to give as a gift. The ordering proc... See more

Rated 5 out of 5 stars

I ordered 5 items online. CS representative called to inform me that one of the items was not available and asked if it would be okay to ship the other 4 items ahead of the 5. Normally I would have... See more

Rated 5 out of 5 stars

Your customer service rep, Grace, went above and beyond to assist me in looking for a retired piece. I can't say enough on how helpful she was and in today's world, that level of customer service is... See more

Rated 5 out of 5 stars

The Earrings I purchased are very special… They arrived very promptly and were boxed carefully. In fact the presentation was what I might expect for a far more expensive purchase.That special touc... See more

Rated 5 out of 5 stars

The jewelry is beautiful number one. They helped me replace a lost bracelet and seemed so genuine in their sympathy for my loss. The replacement was mailed to me right away. It was such a relief. I wa... See more

Rated 5 out of 5 stars

I received a beautiful bracelet. It was so easy to order. It’s more beautiful in person than in the picture. . I purchased a stunning necklace now I’m looking for earrings or bracelet. Will be calling... See more

Rated 5 out of 5 stars

I saw the Celebration Petite Pavé Cross Single Strand Bracelet in a boutique, and I knew it was the perfect gift to send to my sister-in-law for her 60th birthday! It was so beautiful and the perfect... See more

Rated 5 out of 5 stars

I am very happy with your customer service. I had a couple questions before I placed my order. The customer service person was very helpful. And my package arrived shortly after I placed the order.... See more

Rated 5 out of 5 stars

I had purchased several items at a boutique in Florida. When I got home I ordered another bracelet to go with the one I had already purchased. I love the John Medeiros Jewelry. The website is easy... See more

Rated 5 out of 5 stars

Diamanté collection is so close to the real stone. I am very pleased with the earrings, necklace and bracelet purchase. I would ask that extenders be created or longer length necklaces be created as w... See more

Rated 1 out of 5 stars

Ordered a bracelet and received an email saying the order was not completed. So I reordered. I then was notified I had two orders. Called customer service and had to leave a message. They did r... See more

Rated 3 out of 5 stars

The image on my screen represents a 14k gold finish. Unfortunately, the item received does not pair well with my 14k gold. Was looking for a layered look. Also, it does not sit flat around the neck i... See more

Rated 5 out of 5 stars

Fabulous service for precious well made jewelry, I am amazed at the quality and workmanship of the pieces that I own and get many compliments when I wear them. Excellent service too ~

Rated 5 out of 5 stars

When I called the company, I got a person who answered the phone, took my order and mailed my purchase. I received it in Philadelphia at my door about 40 hours later! Wonderful personal and friend... See more

Rated 5 out of 5 stars

The JM designs are beautiful. I have been a loyal customer for years and continue to get so many compliments when I wear my JM pieces. Their quality is outstanding and their customer service is great.... See more

Rated 5 out of 5 stars

I love John Medeiros Jewelry. I own at least 10 pieces of his jewelry. You can’t beat the quality of this jewelry. This company has been around for years. Customer service is excellent.

Rated 5 out of 5 stars

Have ordered numerous jewelry items from this company & have found them all to be high quality pieces. Beautiful designs & always plenty of compliments. Made in the US & that is very important to me... See more

Rated 5 out of 5 stars

Consistently beautiful well crafted jewelry. Love the details and beautiful shine of the metals. The clasps are a work of art in themselves. Love USA made!

Rated 1 out of 5 stars

I ordered a bracelet then received an email from the company saying I left something in my basket so I went back and ordered it again. Ten minutes later I received 2 order numbers and realized this... See more

Rated 5 out of 5 stars

Your customer service is AWESOME! I ordered the wrong color gold for the bracelet I wanted and wound up returning it, reordered another (wrong color yet again) and had to order for a third time, Grac... See more

Rated 5 out of 5 stars

I absolutely love their jewelry! It's made durable and every piece I own is gorgeous! I ordered these pieces for my best friend and the delivery was so quick. Always wrapped in these beautiful blac... See more

Rated 5 out of 5 stars

I saw a piece on your website that I loved but was out of stock. I emailed to let me know when it became available again and got a quick response from Grace the she had a couple left. I quickly got... See more

Rated 5 out of 5 stars

The bracelet was beautiful. Bought for my wife, she wishes it would have been a little larger, but it still works. The quality is outstanding. And I will definitely buy more of your jewelry.

Rated 5 out of 5 stars

Always a pleasure there on top of all orders and if something doesn't look right you'll get a call

Rated 5 out of 5 stars

Dealing with Grace made all the difference in the world. Great customer service starts with good people, you are lucky to have Grace on your staff.

Rated 5 out of 5 stars

Love John's designs and they come true to how they look online. Also, the packaging shows that a little time and effort was taken. They make a nice statement: "you are important to me and you are w... See more

Rated 5 out of 5 stars

Have several pieces of your jewelry....earrings necklaces and braclets....always happy with quality

Rated 5 out of 5 stars

This is my 3rd piece of jewelry from John Madeira collection. Absolutely love it. Well made & good quality for the price

Rated 5 out of 5 stars

Excellent customer service,quality products,orders sent on time. My wife loves all the pieces I have bought her. Your products are never a disappointment.

Rated 5 out of 5 stars

I messed up when I ordered online, I called and they were able to take care of the issue and I received my order within a week

Rated 5 out of 5 stars

This bracelet did not disappoint! It is as pretty as in the pictures. Fits well and well made as always with John Medeiros pieces. Love it!

Rated 5 out of 5 stars

The best Custer service! The 3 items I ordered were just as shown and I had to exchange a bracelet that was too big. It was a seamless process! I’m n addicted to this' jewelry!

Rated 5 out of 5 stars

Delivery was fast. Once again , the pieces I purchased are beautifully made and designed.

Rated 5 out of 5 stars

Pure Happiness I purchased this for my friend’s birthday present and she has thanked me several times. Also she hasn’t taken it off in four days.

Rated 5 out of 5 stars

It's always easy to order online. Product is of good quality and packaged nicely. Every piece I buy, my wife loves it.

Rated 1 out of 5 stars

I have been a loyal customer for over 20 years and have ordered multiple pieces. However, this one did not suit me. I was abroad when it was delivered. The return policy of 5 day is unreasonable and... See more

Rated 5 out of 5 stars

I love this jewelry it is well made and affordable. I brought my first piece. At the Biltmore and now I have several pieces.

Rated 5 out of 5 stars

Beautiful fit and quality is exceptional. I have several pieces that I have had for years!

Rated 1 out of 5 stars

I am disappointed I bought beautiful heart Braclet and starfish necklace spent $350 . Do not receive love knot earrings as advertised. Bettyann Barbeau

Rated 5 out of 5 stars

Jewelry is beautiful. They went above and beyond to get it to me in time for my daughter’s birthday . She loved the bracelet!

Rated 5 out of 5 stars

Grace, your sales representative, was both helpful and knowledgeable, making the shopping experience smooth and enjoyable. I’m very happy with my purchase.

Rated 4 out of 5 stars

Thank you for the prompt delivery of my two pair of earrings. I do have a question. I lost one of a similar pair. It was more slender than what was delivered to me. Do you still have that style av... See more

Rated 5 out of 5 stars

Beautiful opal necklace-not as pink as in the picture. Quality of their jewelry is outstanding.


Company details

  1. Jewelry Store

Written by the company

Influenced by the skilled and talented artisans of the Renaissance and the belief that stylish, high-quality jewelry should be accessible and enjoyed by all women, John Medeiros Jewelry Collection was launched in 2000. Today, The Collection is one of the few jewelry lines still produced from concept to completion in Rhode Island. Our success is With hand-carved detailing, Mr. Medeiros implements the same craftsmanship and engineering techniques used in the high end, precious metals jewelry industry. In keeping with our artisanal roots, The Collection can be found in qualified, independent retail stores nationwide. John Medeiros is a jewelry expert like no other; his handmade designs are created with passion that results in perfection.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

463 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Exceptionally crafted jewelry

As you know, I love your jewelry and it’s top grade. I have purchased many pieces from the John Medeiros collections. Friends of mine have seen my jewelry and have purchased several pieces from John Medeiros.Thank you very much for your wonderful jewelry line.

3 March 2026
Rated 5 out of 5 stars

Quality Jewelry Items

Excellent customer service,quality products,orders sent on time. My wife loves all the pieces I have bought her. Your products are never a disappointment.

1 March 2026
Rated 5 out of 5 stars

Beaded Collection

I had purchased several items at a boutique in Florida. When I got home I ordered another bracelet to go with the one I had already purchased. I love the John Medeiros Jewelry. The website is easy to use and the items always ship very fast. I look at the website regularly just to keep up with new pieces.

23 February 2026
Rated 5 out of 5 stars

Pure Happiness

Pure Happiness
I purchased this for my friend’s birthday present and she has thanked me several times.
Also she hasn’t taken it off in four days.

23 February 2026
Rated 5 out of 5 stars

Love all the different pieces of…

Love all the different pieces of jewelry that I own. My recent purchase was a discontinued pair of earrings. Just love the hearts I love my cardinal necklace and bracelet. I recommend John Medeiros to all my friends and family.

23 February 2026
Rated 5 out of 5 stars

Grace was extremely helpful to me when…

Grace was extremely helpful to me when I had questions about some of the products. She was patient with me as I placed two large orders. She went out of her way to be courteous and was very knowledgeable about aa of the products I ordered. I have ordered many beautiful John Madeiros pieces in the past and they are consistently beautiful, unique, and exceed my expectations.

28 January 2026

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