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John Greed Jewellery Reviews 17,123

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 10,384 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient delivery service, often noting that items arrive within days, sometimes even the next day, and frequently without delivery costs. Many people appreciate the ease of the online ordering process, finding it straightforward to locate desired products. The quality of the products, especially jewelry and charms, is frequently highlighted, with many expressing satisfaction with their purchases. Reviewers also commend the excellent service, noting the company's responsiveness and willingness to assist with issues like engraving mistakes, often providing fast solutions and good will gestures. However, some customers also noted issues with delivery, where parcels were left in unsatisfactory locations or did not arrive on time for specific events. A few other people also felt that the packaging for some items, particularly more expensive ones, was not adequate, arriving damaged or not meeting expectations for presentation. Additionally, some reviewers mentioned that certain products, while of good quality, could be difficult to fit or had minor imperfections upon arrival.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the excellent quality of items like... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease and efficiency of the online... See more

Service

Customers had positive experiences with service, often describing it as super, excellent, and brilliant.... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of charms,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding service - engraved item delivered next day for no delivery cost! Genuinely blown away by the choice, price and service provided. Had never heard of John Green until I googled yesterday l... See more

Company replied

Rated 5 out of 5 stars

I did an online order and unfortunately made a mistake with the engraving. I emailed straight away (a sunday) and first thing Monday morning had an email to say that they had dealt with my mistake. By... See more

Company replied

Rated 5 out of 5 stars

The experience was great the product that I was looking for was there straight away with no going down little rabbit holes to find what I was looking for. Check out was straight forward (apart from me... See more

Company replied

Rated 5 out of 5 stars

My favourite jewellery store! Easy online ordering at a great price for fabulous Coeur de Lion bracelet. Dispatched and delivered so quickly. Arrived in excellent condition. And with bonus Avios too.... See more

Company replied


Company details

  1. Jeweler
  2. Jewelry Engraver

About John Greed Jewellery

Written by the company

At John Greed we have a passion for jewellery. We love bringing you the latest women's and men's jewellery from top UK jewellery brands and leading brands from around the world, such as Nomination, THOMAS SABO, Coeur De Lion, and Chlobo.

We can help you express your unique style and also switch it up depending on your mood. We have an amazing selection of jewellery from charms to wedding rings and a wide range of styles including unique gold and silver jewellery from our exclusive John Greed collections.

SHOP OUR JEWELLERY John Greed Jewellery Engraving

As engraving experts, we can personalise your favourite brands to create a truly memorable gift. We've engraved over 250,000 charms to create unique keepsakes! We offer free engraving, so why not browse online to find the perfect gift you've been searching for.

SHOP ENGRAVING

Free Delivery

Get free delivery on Nomination, Thomas Sabo, ChloBo, PDPAOLA & Coeur De Lion

Delivery is always free at John Greed for Nomination, Thomas Sabo, ChloBo, PDPAOLA, Coeur De Lion and all orders over £50.

Contact info

Promotion box for John Greed Jewellery

John Greed Jewellery

Express your unique style with our stunning range of jewellery

4.9

Excellent

TrustScore 5 out of 5

17K reviews

5-star
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Rated 5 out of 5 stars

Amazing fast service

I ordered a nonmation charm with an engraved message, that same evening I have email to say its been dispatched. The following day it arrived ! The text was clear and very happy with it .
That's amazing service , thank you.
Definitely highly recommend.

11 June 2026
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Reply from John Greed Jewellery

We're so pleased to hear about your positive experience with the charm and engraving! It's wonderful that it arrived so quickly. We appreciate your high recommendation!

Rated 5 out of 5 stars

Found what I was looking for really…

Found what I was looking for really easily .. it’s a present for my mum

1 June 2026
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Reply from John Greed Jewellery

We're so happy you found the perfect present for your mum with ease! We appreciate your kind words.

Rated 5 out of 5 stars

Omg the charms I got for my wife I love…

Omg the charms I got for my wife I love them and I can’t wait to give them to her on her brithday I can’t ask for more

11 June 2026
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Reply from John Greed Jewellery

We are so happy to hear you love the charms for your wife! We hope she has a wonderful birthday.

Rated 5 out of 5 stars

From ordering to being delivered the…

From ordering to being delivered the service was great. Easy ordering online and very efficient

31 May 2026
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Reply from John Greed Jewellery

We're so pleased you found our ordering and delivery service great and efficient! Thank you for your feedback.

Rated 5 out of 5 stars

Easy to use website.

Easy to use website.
Promp delivery and kept up to date with delivery

11 June 2026
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Reply from John Greed Jewellery

We're so glad you found our website easy to use and appreciated our prompt delivery!

Rated 5 out of 5 stars

I have had multiple orders from you and…

I have had multiple orders from you and alway quick and secure delivery and on returns

8 June 2026
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Reply from John Greed Jewellery

We're so happy to hear that your multiple orders have always had quick and secure delivery and returns!

Rated 5 out of 5 stars

Great company to use

Easy to order from plenty to choose from and quick delivery

10 June 2026
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Reply from John Greed Jewellery

We're so happy you valued our easy ordering, selection, and quick delivery!

Rated 5 out of 5 stars

Brilliant

Excellent products and excellent delivery time

24 May 2026
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Reply from John Greed Jewellery

We appreciate your positive feedback! We are glad you liked our products and delivery.

Rated 5 out of 5 stars

Bought as a birthday gift

Bought as a birthday gift, very happy with service and delivery

30 May 2026
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Reply from John Greed Jewellery

We appreciate your positive feedback; we are so happy you valued our service and delivery.

Rated 2 out of 5 stars

The watch was delivered quickly and the…


The watch was delivered quickly and the ordering process was straightforward. However, I was disappointed with the presentation. For a watch costing over £400, I would have expected much better packaging. The presentation box arrived damaged, with noticeable dents and tears, which is especially disappointing as the watch was purchased as a gift.

The watch itself appears fine, but the condition of the box lets the overall experience down and doesn’t reflect the premium price paid. I hope more care is taken with packaging and quality checks in future.

31 May 2026
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Reply from John Greed Jewellery

Thank you for taking the time to leave your review. I am sorry to hear that there is an issue with the watch box; this is highly unusual. It is never our intetnion to disapoint any of our customers. Please reach out to customer services at hello@johngreed.com, where one of our advisors will be more than happy to rectify this for you

Rated 1 out of 5 stars

Asked for advice none given other than…

Asked for advice none given other than link to website that I had already accessed and found very poor for information

10 June 2026
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Reply from John Greed Jewellery

We're sorry that you were unhappy with the response given. I will ask that a member of staff contact you to discuss. We are a family-run business that prides itself on great customer service.

Rated 5 out of 5 stars

Quick and efficient kept me informed of…

Quick and efficient kept me informed of my orders progress throughout - no charge for delivery £10 if I’d ordered from nomination website so good value too

10 June 2026
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Reply from John Greed Jewellery

We're so pleased to hear you found our service quick and efficient, and appreciated the updates on your order's progress! Thank you for your kind feedback.

Rated 5 out of 5 stars

Easy to order

Easy to order. Came very quickly. I’ve ordered from you before so I knew I could rely on you.

10 June 2026
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Reply from John Greed Jewellery

We're so glad you found ordering easy and delivery quick. We appreciate your continued trust in us!

Rated 5 out of 5 stars

An excellent experience with John Greed…

An excellent experience with John Greed Jewellers I ordered a nomination bracelet but changed my mind of the inscription They were very prompt on responding to my email asking for changes which they carried out can’t fault them will definitely buy from them again

31 May 2026
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Reply from John Greed Jewellery

We're so pleased to hear you had an excellent experience with us! It's wonderful that we could promptly assist with your inscription change. We appreciate your kind words and look forward to serving you again.

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