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John Greed Jewellery Reviews 17,106

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 10,384 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient delivery service, often noting that items arrive within days, sometimes even the next day, and frequently without delivery costs. Many people appreciate the ease of the online ordering process, finding it straightforward to locate desired products. The quality of the products, especially jewelry and charms, is frequently highlighted, with many expressing satisfaction with their purchases. Reviewers also commend the excellent service, noting the company's responsiveness and willingness to assist with issues like engraving mistakes, often providing fast solutions and good will gestures. However, some customers also noted issues with delivery, where parcels were left in unsatisfactory locations or did not arrive on time for specific events. A few other people also felt that the packaging for some items, particularly more expensive ones, was not adequate, arriving damaged or not meeting expectations for presentation. Additionally, some reviewers mentioned that certain products, while of good quality, could be difficult to fit or had minor imperfections upon arrival.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the excellent quality of items like... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease and efficiency of the online... See more

Service

Customers had positive experiences with service, often describing it as super, excellent, and brilliant.... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of charms,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding service - engraved item delivered next day for no delivery cost! Genuinely blown away by the choice, price and service provided. Had never heard of John Green until I googled yesterday l... See more

Company replied

Rated 5 out of 5 stars

I did an online order and unfortunately made a mistake with the engraving. I emailed straight away (a sunday) and first thing Monday morning had an email to say that they had dealt with my mistake. By... See more

Company replied

Rated 5 out of 5 stars

The experience was great the product that I was looking for was there straight away with no going down little rabbit holes to find what I was looking for. Check out was straight forward (apart from me... See more

Company replied

Rated 5 out of 5 stars

My favourite jewellery store! Easy online ordering at a great price for fabulous Coeur de Lion bracelet. Dispatched and delivered so quickly. Arrived in excellent condition. And with bonus Avios too.... See more

Company replied


Company details

  1. Jeweler
  2. Jewelry Engraver

About John Greed Jewellery

Written by the company

At John Greed we have a passion for jewellery. We love bringing you the latest women's and men's jewellery from top UK jewellery brands and leading brands from around the world, such as Nomination, THOMAS SABO, Coeur De Lion, and Chlobo.

We can help you express your unique style and also switch it up depending on your mood. We have an amazing selection of jewellery from charms to wedding rings and a wide range of styles including unique gold and silver jewellery from our exclusive John Greed collections.

SHOP OUR JEWELLERY John Greed Jewellery Engraving

As engraving experts, we can personalise your favourite brands to create a truly memorable gift. We've engraved over 250,000 charms to create unique keepsakes! We offer free engraving, so why not browse online to find the perfect gift you've been searching for.

SHOP ENGRAVING

Free Delivery

Get free delivery on Nomination, Thomas Sabo, ChloBo, PDPAOLA & Coeur De Lion

Delivery is always free at John Greed for Nomination, Thomas Sabo, ChloBo, PDPAOLA, Coeur De Lion and all orders over £50.

Contact info

Promotion box for John Greed Jewellery

John Greed Jewellery

Express your unique style with our stunning range of jewellery

4.9

Excellent

TrustScore 5 out of 5

17K reviews

5-star
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Rated 5 out of 5 stars

First class customer service

Second to none customer service from this company. Quick to respond.

Purchased a bangle from them last year, unfortunately it split, contacted John Greed to see if it could be repaired. They responded quickly, requesting I send it back for a replacement, they even supplied a postage label.

Within a day I had an email to say my bangle was no longer in stock and I could either choose an alternative to the value of my bangle or have a refund. I found one I liked but was a little more expensive than my original - at this point I noticed an error on their web page so I emailed them to inform them. They thanked me for the info which was corrected and informed me I could have the new bangle with no extra charge!

Wouldn’t hesitate to recommend this company or to purchase from them again.

17 June 2026
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Reply from John Greed Jewellery

We are so pleased to hear about your positive experience with us and truly appreciate you taking the time to share your feedback. It is wonderful to know that our team was able to assist you efficiently and resolve the issue with your bangle to your satisfaction, especially regarding the replacement and the website correction. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Great service and goods were well packaged

item delivered quickly and was well packaged. regular updates on the status of my order. Website was easy to navigate and find what i was looking for.

16 June 2026
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Reply from John Greed Jewellery

We're so glad your item arrived quickly and was well-packaged. We appreciate you noting the regular updates and easy website navigation. Thank you for your feedback!

Rated 5 out of 5 stars

Beautiful piece of jewellery

Beautiful piece of jewellery. Delivered on time.
Thank you

7 June 2026
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Reply from John Greed Jewellery

We're so glad you love the jewellery and appreciate your kind words about our timely delivery!

Rated 5 out of 5 stars

Order came very promptly

Order came very promptly. Cannot comment on jewellery as it’s a present for my daughter in America which she won’t receive until 15 July but she loves Coeur de lion

17 June 2026
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Reply from John Greed Jewellery

We're so glad your order arrived promptly! We hope your daughter loves her Coeur de Lion gift when she receives it. Thank you for your kind words.

Rated 5 out of 5 stars

nomination charms

Delivered within days so easy to order

17 June 2026
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Reply from John Greed Jewellery

We appreciate your positive feedback; we are glad you valued our easy ordering and quick delivery!

Rated 4 out of 5 stars

Lovely design and prompt delivery

The wolf head design in oxidised sterling silver is original (though unfortunately i see there are cheap foreign knock-offs offered online) and a lovely keepsake. I bought it with a chain as a present, and it was much appreciated. The presentation box is nice. I would have liked a little certificate of authenticity of design/925 silver and a more visible hallmark to "big it up" a little but otherwise perfect.

17 June 2026
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Reply from John Greed Jewellery

We're so glad the wolf head design was appreciated as a gift and that you found the presentation box nice.

Rated 5 out of 5 stars

Perfect jewellery every time good…

Perfect jewellery every time good selection the delivery is always in the time frame

17 June 2026
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Reply from John Greed Jewellery

We're so happy you love our jewellery and timely delivery! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Thank u for being so helpful when I…

Thank u for being so helpful when I ordered the wrong size. The bracelet will be great for my boys birthday I know he will love it as much as I do

6 June 2026
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Reply from John Greed Jewellery

We're so happy we could assist you with the sizing! We are sure the bracelet will be a wonderful birthday gift. Thank you for your kind words!

Rated 5 out of 5 stars

Great service from John greed

Great service from John greed
Unfortunately Amazon courier let you down leaving package outside front door in the pouring rain !!
Luckily postman saw it and put it through letterbox so wasn’t too damaged by rain !

17 June 2026
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Reply from John Greed Jewellery

We're glad to hear you received great service. We're very sorry the delivery experience was negatively impacted by the courier, and we appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery and lovely product

14 June 2026
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Reply from John Greed Jewellery

We appreciate your positive feedback! We are glad you valued our service.

Rated 5 out of 5 stars

Nomination

Excellent I will definitely buy again

28 May 2026
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Reply from John Greed Jewellery

We are so happy to hear you enjoyed your experience. We appreciate your kind words!

Rated 5 out of 5 stars

Great choice

Great choice. Quick service

16 June 2026
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Reply from John Greed Jewellery

We're glad you enjoyed your experience. Thank you for your feedback!

Rated 5 out of 5 stars

Quick and easy ordering.

Easy to order , despatched and delivered in reasonable time.Glad to see that they are using Amazon as delivery as opposed to Royal Mail who's service is now diabolical.

16 June 2026
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Reply from John Greed Jewellery

We're so glad to hear you had an easy ordering experience and appreciate your positive feedback on our delivery service!

Rated 5 out of 5 stars

Excellent

I have ordered from John Greed several times now for gifts for my sisters and nieces. From ordering to delivery, the product quality and customer service as always been to a high standard.

16 June 2026
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Reply from John Greed Jewellery

We're so happy to hear that your orders for your sisters and nieces have consistently met a high standard! It's wonderful to know you appreciate our product quality and customer service. Thank you for your kind words!

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