John D Wood & Co. Reviews 

284
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and genuinely knowledgeable during property searches and sales. Consumers note that the team communicates clearly, provides prompt updates, and ensures a wonderfully smooth process from start to finish. People appreciate the supportive approach and practical advice offered when navigating the local housing market. Some reviewers were not happy with the communication, mentioning that replies took too long or routine requests went completely unanswered. A few other people also felt that administrative delays, poor management, and unresponsiveness made their move-in process quite frustrating.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, helpfulness, and clear... See more

Service

Consumers find service to be positive, highlighting professional support and smooth property transactions.... See more

Customer service

People report positive experiences with customer service, noting that agents are consistently proactive,... See more

Location

Customers consistently note positive experiences with location, highlighting the impressive local knowledge... See more

Response time

Users describe ambiguous interactions with response_time, reflecting varied experiences among consumers. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Bryan Norton Crail during my tenancy with John D Wood. He was always professional, responsive, and genuinely helpful throughout my time at the property. Bryan consiste... See more

Rated 5 out of 5 stars

The John D Wood team in Beckenham is proving absolutely amazing for us. They are responsive, kind, supportive, understanding, and very professional in every step of the process, willing to go the extr... See more

Rated 5 out of 5 stars

I was looking for a tenant for my house at 30 Orville Road in Battersea and contacted J D Wood on Battersea Park Road. I dealt with Joshua Mugume and received an excellent service. He is extre... See more

Rated 5 out of 5 stars

Jane was extremely helpful and responsive throughout the process answering any questions we had along the way. Thanks to this it was a very smooth process with no stress. Great experience.


Company details

  1. Real Estate Agency

Written by the company

John D Wood & Co. has specialised in residential sales, lettings, mortgages and associated property services in the region for 150 years. Founded in London’s Mayfair in 1872, the company now occupies nearly 30 offices throughout London and the South of England. In addition to residential sales and lettings, our teams are experienced in Country Houses, New Homes and Residential Developments, Short Lets, Corporate & Relocation, Surveying, Property Management, Conveyancing and International property.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

284 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(284)

127 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and professional

We were able to sell our flat despite the difficult property market. The agents from John D Wood were extremely professional, knowledgeable, and followed up quickly with updates and other tasks. They were always polite and helpful and we’d use them again.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic support for a first-time buyer

Warren in Wimbledon was fantastic and very reassuring throughout my first-time flat purchase. I always felt confident that he had my best interests in mind, updated me regularly on the chain and was genuinely focused on getting the purchase over the line, particularly during periods of delay with the local authority.

I would strongly recommend John D Wood for a smooth and calm estate agent experience. As a first time buyer, this made a huge difference.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience at Beckenham Branch

Great experience at the Beckenham branch of John D Wood - Lisa and her team go above and beyond to help. Friendly, attentive service every time - highly recommended! I’ve also called Lisa for advice on other general housing matters, and she has always been incredibly helpful.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with John D…

We had a great experience with John D Wood & Co Beckenham branch, they are far and away the best estate agents dealt with to date - reliable and speedy communication, friendly, and most importantly found us a great buyer incredibly quickly. Definitely recommend them

3 April 2026
Unprompted review
Rated 5 out of 5 stars

John D wood Beckenham were brilliant…

John D wood Beckenham were brilliant from initially approaching to the completion of my property. I couldn't be happier with Lily and the team in how helpful and proactive they were.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

The John D Wood team in Beckenham

The John D Wood team in Beckenham is proving absolutely amazing for us. They are responsive, kind, supportive, understanding, and very professional in every step of the process, willing to go the extra mile with honest and useful suggestions and feedback. They have a great network and massive knowledge of the market in the area, which proves useful and helps with the planning of things. All in all, absolutely recommended!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

We are currently in the process of selling our flat through John D Wood, after previously being listed with another estate agent and receiving little to no communication about how our property was progressing on the market. The customer service we have received from John D Wood, in Beckenham, has been fantastic. We have been kept in the loop throughout, regarding the traction and interest online, given honest opinions and advice on pricing, and found they are very knowledgeable on the current market in our area. They make every step of the selling process as smooth as can be, by planning viewings around our schedule and assisting with surveyor access when required. The team have since found the right buyer for our lovely flat, which we are thrilled about. We have also viewed properties with John D Wood and found them to be very helpful in either having answers to our questions or finding the correct information from the vendors. All in all a very positive experience and have already recommended to others wishing to sell their property.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I’ve been a customer of the Lettings Team in Lymington for a number of years and they have consistently been a pleasure to deal with. Always helpful, proactive and professional. I would have no hesitation in recommending their services to both landlords and tenants.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Kate Martin is the best!

I have worked with Kate Martin for a number of years and she is very knowledgeable and gives great property advice. If you are looking to rent in North London, she's the best!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Beckenham branch sales dept.

The team at the Beckenham branch (sales) are knowledgeable, friendly and responsive. They have been proactive throughout the process and are real experts in the Beckenham property market.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

I had a fantastic experience working with Paris while searching for my new flat. Paris was incredibly professional, attentive, and genuinely committed to helping me find the right place.
He took the time to understand exactly what I was looking for and consistently presented options that matched my preferences.
Paris was more than happy to answer all my questions and guide me through each step of the process.
Thanks to Paris, I was able to find a flat that I absolutely love.
I highly recommend Jhon D Wood in Notting Hill to anyone looking for a reliable and supportive property agency.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

John D Wood in Beckenham have been…

John D Wood in Beckenham have been amazing from beginning to the end. We have had to sell our family home which has been very hard and they have been so kind, supportive and always in our corner. The first phone call with Lily and then the first meeting with Lauren and Lily was so energetic and positive. They are all super efficient, organised, professional and fun. I must also mention Kirsty who is so organised, kind and supportive.
Lauren, the Sales Manager, has worked in the Beckenham area for many years and really has an impressive knowledge of houses within the area. Her advice was always well thought out, honest and she steered us in the right direction.
I cannot recommend John D Wood in Beckenham enough, all the team are lovely. We will miss them.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support during a critical time

We’ve been impressed with the entire team at the Beckenham branch. Selling our parent's home to fund their residential care was a time-sensitive and emotional process, and the team guided us through it with professionalism. They were super-speedy with their responses and provided honest, invaluable advice at every step. Excellent support during such a critical time.

7 April 2026
Unprompted review

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