Joey Med Reviews 205

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and the helpful, friendly staff who provide clear explanations and support throughout the process. Many people appreciate the quick and efficient delivery of products, often noting the meticulous and secure packaging. The overall service is consistently described as excellent, with consumers praising the ease of the process and the quality of the product. However, some customers experienced issues with delivery, such as packages being sent to the wrong address or arriving with melted ice packs, raising concerns about product integrity. A few other people also felt that the medication was not as effective as expected or that communication declined after initial contact.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the staff for being helpful, friendly,... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and responsiveness of... See more

Product

Users describe positive interactions with the product. Many customers praise the effectiveness of the... See more

Service

People report positive experiences with service, often rating it highly due to helpful staff and efficient... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel fortunate that I chose Joey Med over a different company, They were friendly, communicative and answered all of my questions and concerns quickly and completely. There was one woman in particul... See more

Rated 5 out of 5 stars

I'm so pleased with my purchase from Joey Med! The representative answers all my questions and walked me through what the process would be, to alleviate any doubts or concerns about my purchase. After... See more

Company replied

Rated 5 out of 5 stars

I was very hesitant at first and confused on who to go to with, so many companies out there! After texting my 50+ questions for several days and getting consistently quick, transparent, knowledgeab... See more

Rated 5 out of 5 stars

So far my Experience has been Grest! I texted with someone with any questions I had, and they responded quick... The medical intake was easy and everything was explained to me.I ordered the 3 month Su... See more

Company replied


Company details

  1. Online Pharmacy
  2. Weight Loss Service

Written by the company

Joey Med is a modern telehealth platform based in Florida, dedicated to transforming the way people access healthcare for weight loss, sexual health, and travel wellness. Our mission is to provide safe, convenient, and affordable care for adults across the United States. With Joey Med, patients can receive licensed medical evaluations, prescriptions, and treatment plans—entirely online and from the comfort of their home. We partner with Certified Compounding Pharmacies, a licensed compounding pharmacy, to ensure all medications are high quality, pharmacist-reviewed, and delivered discreetly to your door. Our product lineup includes GLP-1 medications like Liraglutide (Saxenda) for weight loss, custom-formulated ED treatments combining Sildenafil, Tadalafil, and Apomorphine, and prescription-based travel wellness kits tailored to support healthy travel routines. Joey Med is HIPAA-compliant and committed to privacy and transparency. Patients start by filling out a simple online medical form. Our licensed providers review every case and, if appropriate, prescribe treatment. We handle fulfillment, tracking, and support to make your wellness journey as easy and secure as possible. Whether you're looking to manage weight, boost confidence, or stay healthy while traveling, Joey Med is here to support your goals with compassionate care and expert medical guidance. Learn more at joeymed.com and join thousands of others taking control of their health—on their terms.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

205 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My GLP1 journey with Joey Med has…

My GLP1 journey with Joey Med has changed my life.I am healthier than I have been in years and my energy level has surged. My blood sugar is now controlled. Food noise is not there anymore.I want to thank Renata for his help and communication.I appreciate his support and assistance with ordering my product.I am glad to have him as a resource.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Although I'm fairly new to Joey med I…

Although I'm fairly new to Joey med I have been very impressed with the fact that they have contacted me several times to see how I'm doing and to make sure I'm not having any side effects. I got my medication within a week after ordering it and I feel like they're very sincere and trying to help me lose weight.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Very kind company

Very kind company. Helps you along the way to find a perfect route for you! So happy to be working with such a wonderful company!

1 April 2026
Unprompted review
Rated 2 out of 5 stars

I still haven’t open my packages seeing…

I still haven’t open my packages seeing as it got to me with the ice not even cold but melted and warm . I let my Joey dr know she told me it was ok to still tske… that it had been tested to last a couple of days like that . This is my third round of glp1and the times that I’ve gotten it it always got to my in between frozen ice bricks . So I have it on my fridge but not sure what to do

4 March 2026
Unprompted review
Joey Med logo

Reply from Joey Med

Hello Jose, thank you for sharing your concerns. We understand that receiving a temperature-sensitive medication with melted ice packs can be worrying, especially when you are used to receiving them frozen.
We want to reassure you that your medication is completely safe and effective to use. While we always aim to keep the medication as cool as possible during transit, the ice packs are designed to absorb ambient heat to protect the product. Even if the ice packs are melted or no longer cold upon arrival, our stability testing shows that this GLP-1 medication remains stable under the following conditions:
• Room Temperature: Stable for up to 60 days.
• 95{F}: Stable for up to 15 days.
• 104{F}: Stable for up to 4 days.
Since your delivery arrived within these windows, the integrity of your medication has not been compromised. You can proceed with your treatment as planned.
Please don't hesitate to reach out to us directly if you have any further questions!

Rated 5 out of 5 stars

I had such a great and easy experience…

I had such a great and easy experience with JoeyMed. I had a lot of questions because I am new to Glp-1’s and the representative was very patient and answered all my questions. The ordering process was very easy and I was kept up to date during the whole process from ordering to fulfillment to delivery. The package was received via UPS and wrapped securely with ice packs and all to keep the temperature of the medication. The representative also checked in after delivery to make sure everything I received was correct and to ask how I was feeling and also gave me tips for any side effects. I am very pleased with my decision to go through JoeyMed and will definitely be ordering through them again.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience and quality program

What a pleasant experience. The Joey Med team is communicative and informative. The process was explained in great detail and once approved they, (Renata specifically) follow up consistently to make sure you understand and are getting maximum benefit out of their program. I definitely recommend Joey Med.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Number 1 in customer service

Easy to use Groupon. Just follow directions. Doc got back with me almost immediately. I received my meds super fast! And constant customer service via text and also received phone call.. ACTUAL PEOPLE 😁Not robo service, nor waiting 3 days for a return email. Doc gave me links to use and phone number for pharmacy with any questions! Really pleased.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

I have been gradually losing weight…

I have been gradually losing weight but, the journey hasn't been easy. The medication helps tremendously and also the continued support that I receive from Joey meds. When I have a concern, I can reach out via message and I get an immediate answer. Very good company!!!

31 March 2026
Unprompted review

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