Jobe Sports International Reviews 

I purchased a Duna SUP in November. The first time I took it out I lost the screw. I had lots of issues getting another one sent out.

The paddle has chipped a lot which I feel is down to poor coating.

After 7 months the deck has started to come away. I contacted customer services straight away and it hasn't been great service. After 5 days communicating they finally admitted that they have a manufacturer problem. They asked if I would send a deconstruction image to them and then they would send me a replacement as they did not want to collect my product. I had no idea what they wanted I was told they wanted me to cut the board in half. I was disgusted as the board could probably still be used if the decking could be stuck down I don't think it will cause an issue with use but I have spent £800 on this and would expect better. Jobe then said I would need to put it in landfill. How unsustainable is Jobe becoming?

I'd asked for calls for 5 days finally I received one and I was then told that I had abused their customer service team?? As someone who has been abused I was appaulled at their comment.

I have lost complete faith in Jobe's products and their customer service needs to be reviewed.

Because I don't want a replacement board and have asked for my money back they have also retracted their statement that I could keep the board they are know looking to arrange a courier which is a complete 100% turnaround in previous communication.

I would advise people buy with caution.

I have purchased many products from Jobe and I strongly recommend them. I do recieve all my orders faster than expected. What is most important is that the goods are of such quality that they last a long time. I strongly recommend them as a company, designe and quality!!!

Ordered my body warmer pfd online, it was such an easy experience. When it arrived earlier than expected I was overjoyed. Fit is great a really nice product to use.

Bought a replacement main tube bladder. It shipped and came timely but the box was damaged and the new bladder was packaged with no internal packaging just throw in the box in a fumble. Not even so sure it’s new

I have ordered a life vest that cost me over £100. Size was far too small, returned it to have it swapped for a bigger size and never heard from Jobe again. Then asked for exchange to be cancelled and for item to be refunded and nothing. Keep asking for help on the chat, someone replies asking for prove of having sent the parcel back. I give it to them then silence. Delivery was good, product seemed great despite too small for me but customer care is poor and I have ended up losing my money. And the return fee was on me as well. Having to chase them up made me lose trust with the brand and I won’t be ordering again from them in the future nor will I recommend their products.

Kids life jackets, bought the kids some life jackets for use over the summer. Great products, great service and speedy delivery. Would totally recommend Jobe.

Really fast delivery to Czech Republic, thank you so much

Great all round service. Would not hesitate to use again.

Ordered Jobe Boston 3/2mm Wetsuit for Kids. Finally a real wetsuit on size 104 that is of great quality. My kid loves it and it really allows to play in the water for longer. Recommend!

Dealing with the customer service was time consuming, not user friendly and riddled with errors. I will be looking for a different supplier in the future

Bought the Kobe semidry wetsuit for scuba. It fits perfect and is great! I love this suit. I’m 65 and this suit is flexible for me to move in without strain. Warm as toast.

Ordered SUP bag and it arrived really fast. Good quality and perfectly sized.

Really pleased with my board which arrived really fast. Excellent build quality and materials … should last me a while 👍

Great products and great shopping experience!

Very good quality of products. Very fast delivery.

I have been trying to communicate with this company due to my Jobe 2 seater inflatable chair having an issue with inflating. I have emailed, txt messages and still no help from them.
I advise looking at other manufacturers as I've heard good reviews bout them. Customer service at Jobe is terrible. Spent £44 Inn parts that don't fit, £400 on the chair that's not fit for the purpose.

Fast and efficient with excellent customer service product knowledge and help.