Jobe Sports International Reviews 

634
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I can’t praise this company enough, I recently had an issue with my board and the customer services received from Victor at Jobe Sport was ten out of ten. I will continue to buy from them in the futur... See more

Rated 1 out of 5 stars

I have a Duna 11’6” touring board that started leaking air from the seam a few months after the warranty expired. There is no damage to the board so it would seem this is a manufacturing is... See more

Rated 5 out of 5 stars

Update - after contact with victor from customer services the airstream was replaced. Very happy with the product, this seems to be an unfortunate small manufacturing defect. Air stream 2p ordered... See more

Company replied

Rated 5 out of 5 stars

Bought two SUPs (Yarra & Brabus) and both developed slight peeling, purely cosmetic. Jobe replaced both within a matter of days. Fantastic customer service for top quality products. Backed up by a thr... See more

Company details

Written by the company

Shop the full Jobe collection at the official online store. Jobe: Gets you on the water! ✓ 30 day returns ✓ Free delivery from £75/€100


Contact info

  • Heerewaardensestraat 30, 6624 KK, Heerewaarden, Netherlands

  • jobesports.com

4.5

Excellent

TrustScore 4.5 out of 5

634 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(634)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

We bought a fun tube and it is great

We bought a fun tube and it is great. We are very happy, but we too didn´t have a good experience with UPS. It didn´t arrive on time and they don´t call to advise when they are dropping off or at least to say they are at the door, and then we had to call and it took 4 days for them to delivery. It was very disconcerting and annoying. JOBE, your products are great, but please use a better delivery company.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a live vest

Ordered a live vest! Have to change it for a bigger one but from what I saw it fells great and very well built.
Talked to the support that explain to me how to make the swap. They were very fast and helpful

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent - neoprene safety life vest kids

Excellent product quality (neoprene safety life vest for kids), comfortable, my son (3 yrs) love it - comfort has to do a lot with how child accepts accessorry like this and the more comfortable the bigger chance for a child to wear it. Fast delivery, excellent!

13 June 2025
Unprompted review
Rated 4 out of 5 stars

Good product but a but short in the body

Product (Jobe 2mm Long John) arrived within a few days. Nice product. Bought a S. I am normally a 10. I am a bit pear shaped but hips were good. Main issues
1. Difficult to find specific sizing guide on either Jobe website or Straight 2 You website.
2. Stitched ankles made difficult to get over foot - I may cut these off, but will see how it goes. I have a similar jacket with raw edges on sleeves that haven't damaged after years of use.
2. Body length short and very little adjustment on shoulders...slightly longer straps on both shoulders would be useful
3. Supplier doesnt refund if sizing issue, but although 'contact us' hyperlink on info page, it does not connect anywhere.
Overall the product was good value and fitted enough to try it out.

12 June 2025
Unprompted review
Rated 3 out of 5 stars

Pre ordered a product and had to chase…

Pre ordered a product and had to chase to find out about delivery. Prompt response from customer services but sadly very confusing in response. I was told it had been sent on the 21st June - and the date if my enquiry was May 26th!! Further response insisted it had been dispatched the day after order despite being ordered on the 11th May
The product however I am generally pleased with except the inflation valve which looks like it comes from a child’s toy. Finally arrived at the end of May.

7 June 2025
Unprompted review
Rated 3 out of 5 stars

Shorty wetsuit.

Bought an XL men’s shorty wetsuit based on the size guide on the website. However, had to send for replacement for 2XL as was too small! Jobe also don’t have size larger than XL for women’s shorty wetsuit which my wife required. Advice: go one size up when you buy.
Wetsuit excellent quality though!

11 May 2025
Unprompted review
Rated 5 out of 5 stars

I brought the 141 wakeboard and it’s…

I brought the 141 wakeboard and it’s perfect the unit bindings make it good for everyone to use and it’s super good for beginners who want to get up delivery was insanely fast for such a large item and constant updates made it a really good expierance

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid Jobe water sports

Avoid Avoid Avoid. Tell your water sports club about this company.
Bought a Shorty wet suit using their size guide which equated to my normal cloths size large / extra large. The item, when it eventually arrived was barely a medium.( was too tight on my 14 year old son who is a small / medium) company reluctant to do a refund so have to do an exchange 2XL?
Spoke to customer service who said I had to send it back to the Netherlands at my own expense.
Spent 30 mins on chat trying to work out the returns process.
Eventually given a uk address which the accompanying E-mail said was incorrect and provided one in Bromwich with odd post Code?
Nothing on purchase to suggest it was coming from Europe. Just wondering if Jobe Europe is a genuine Jobe company ?? Never again please avoid

7 May 2025
Unprompted review
Jobe Sports International logo

Reply from Jobe Sports International

Dear Michael, thank you for taking the time to leave a review regarding the (negative) experiences you've had with the Jobe brand. First of all, our apologies that you've encountered a situation like this. Apparently, mistakes are made on our side during the communication of your return shipment. Something that should have been prevented of course. With our HQ and warehouse EU we are based in the Netherlands, a small town called Heerewaarden. And we have an external warehouse in the UK, where we ship our goods from to customers within the UK. To solve this situation for you I would like to get in contact with you. Can you please send me a message directly to customerservice@jobesports.com, referring the mail to me, Olaf. Hope to hear from you soon. Kind Regards, Team Jobe

Rated 5 out of 5 stars

Took my board out for the first outing…

Took my board out for the first outing this year, for some reason the leash had disintegrated and fallen to pieces. I took a photo,sent it to customer service. Without question I was sent a new leash. Really pleased with the service. Plus we have just purchased a second new board for my wife. She loves it. Nice and lightweight, looks pretty and goes well in the water.
Highest recommendation.

2 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I had a problem with my order, they respond quickly and the problem was solved within the day
Quick delivery
I received a gift with my order a waterproof phone case

2 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Ordered a life vest for water skiing and it was too small. Sent me a replacement before I had sent the other one back. We own a boat hire company and will definitely be using Jobe again

10 January 2025
Unprompted review

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