JMS Financial Services Reviews 

127
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and supportive approach, often going above and beyond to assist. People appreciate how the team clearly explains complex information, making the process understandable and stress-free. The service is frequently highlighted for its efficiency, speed, and precision, ensuring a smooth and well-managed experience from start to finish. Reviewers consistently describe the overall customer service as exceptional, with many feeling supported and reassured throughout their journey. Many customers express deep gratitude for the dedication and care shown, making stressful situations manageable.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Consumers find service to be positive, with many reviewers describing it as fantastic and excellent from... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They are truly exceptional. From start to finish, everything was handled with incredible speed and precision. They moved faster than anyone I’ve ever worked with, making the entire process smooth, str... See more

Rated 5 out of 5 stars

I have to say that India always goes that extra mile. I had a complicated mortgage and a lease renewal which involved at least 4 solicitors. India dealt with all of them and made sure that they weren'... See more

Company replied

Rated 5 out of 5 stars

This company is brilliant for anyone who is not confident with mortgages and financial advise. Funda and her team have held my hand for over 5 years now, when I got my 1st mortgage to now renewing my... See more

Company replied

Rated 5 out of 5 stars

I don't really leave reviews but our mortgage advisor India made life so easy for us when buying a house and guided us step by step. Would 100 percent recommend as these guys go above and beyond.


Company details

  1. Mortgage Broker

Written by the company

JMS Financial Services are firmly positioned as a premier provider of mortgage and protection advice to both individual homebuyers and buy to let clients. We understand the major financial decisions you make when purchasing a property will have significant and life-changing consequences. JMS Financial Services work in partnership with our clients and professional advisers such as solicitors and surveyors, to meet their financial aspirations and we recognise the importance of providing long-term ongoing assistance and guidance. We pride ourselves on our ability to build relationships with our clients over many years and often down a generation! Because we love what we do it never feels like a job and our customer satisfaction speaks for itself.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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No recent history of asking for reviews

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4.9

All reviews

(127)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely smashed it and helped me…

Absolutely smashed it and helped me achieve the mortgage which I’ve been after for a year! Approached a different broker who couldn’t help me but Funda the superwoman came along and did what she does best all in one go and application! Very professional and has lots of knowledge! Highly recommend her!

29 June 2022
Unprompted review
Rated 5 out of 5 stars

Funda has been from start to finish…

Funda has been from start to finish absolutely amazing. She came and saved us just when we thought we had to give up and pull out of our purchase. We had heard the words, ‘it’s not going to work’ so many times but yet after a 5 minute telephone conversation with Funda, she had found a solution to our problem. We wouldn’t have got our home without Funda, and we cannot thank her enough for that. She has provided us with support, knowledge, facts, kindness and patience. I would highly recommend her to everyone I speak to and I will definitely use her in the future. Thank you Funda, you are amazing.

21 April 2022
Unprompted review
Rated 5 out of 5 stars

Funda made our dream home happen

Funda has, quite frankly, made a dream come true for us. She has helped us from start to finish, with explaining the options and the process, and with securing a mortgage we did not know we had the ability to reach for. Funda even went beyond the call of duty and helped to negotiate on our behalf, for a price reduction on the house. An experience which the estate agent described as 'a first' for him, coming from a mortgage broker. :)

Our family now lives in a beautiful new home. Highly, highly, recommended! Thank you, Funda.

2 March 2022
Unprompted review
Rated 5 out of 5 stars

I want to thank Funda for the great job!

I want to thank Funda for the great job she has done! She explained us every step in the mortgage process and everything about property purchase as we are first time buyers with no experience. She was very patient, nice and professional. She communicated with bank on our behalf and everything was fast and smooth. Definitely would recommend her!

19 December 2021
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Tonya thank you so much for your kind review. It was an absolute pleasure to be on this journey with you both and I wish you the most amazing Christmas and new year in your beautiful new home x

Rated 5 out of 5 stars

Best in Business

The service provided by JMS and Funda is just brilliant. Funda understands her customers and their needs. The advice is always on point and has not let us down. She is a family to us.

I highly recommend Funda and JMS.

12 November 2021
Unprompted review
Rated 5 out of 5 stars

It’s hard to put into words how much…

It’s hard to put into words how much care, dedication and passion Funda puts into her work and clients! In less then 18month we have managed to get 2 BTL properties and it’s all thanks to Funda and her advise. The second journey wasn’t easy with lenders, but Funda never stopped until we get what we was after. I can’t recommend this special lady enough! Thank you 🙏🏻

30 September 2021
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much Tanya. I am delighted to have been part of this journey! xx

Rated 5 out of 5 stars

Fantastic Service!

JMS Financial Services is an amazing service - myself and my boyfriend worked with Funda.
As first time buyers we were pretty much clueless about the whole buying process and nothing was too much to ask of Funda, she helped us end to end of the process always with a smile on her face and made it painless while teaching us so much! We can’t recommend her enough.

29 June 2021
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thanky you Mia. It was my pleasure to help you both with your first family home. I hope the house is giving you both alot of joy!

Rated 5 out of 5 stars

What a superwoman!

Where do I start, I am so fortunate to have found such an amazing broker to help with our mortgages and on a personal level such a lovely and honest person. Funda has gone above and beyond even working till late hours on a weekend just to do everything she can to assist us. This was my first time dealing with this type of mortgage and Funda talked me through it every step of the way aswell as offering lots of advice with our own personal finances. I honestly could not recommend her more if you are looking for someone to help with your financial services. Thank you so much Funda you are an absolute superwoman!

21 May 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Funda!!!

Won't ever use anyone else other than Funda. Great help and support throughout, you won't find a mortgage advisor better than her, genuinely an amazing person and always goes over and above to help you, thank you!

10 May 2021
Unprompted review
Rated 5 out of 5 stars

An exceptional service leading to a brilliant outcome

Funda provided an outstanding and exceptional service from start to finish. She thrives on delivering solutions tailored to individual need, no matter how complicated the situation is. Above all it all worked out beyond expectation. We are eternally grateful for her care and candor. As a result we have gained not only an amazing asset but a true. Her dedication to her customers and zealous attitude towards her subject matter is undoubtedly very impressive.

22 April 2021
Unprompted review
Rated 5 out of 5 stars

Great financial advice

From the off Funda appreciated what we wanted to achieve. She is thorough, organised, and proactive. She has a great understanding of the markets and products out there to help achieve our financial planning goals. We would definitely use Funda again, and recommend her without hesitation.

8 February 2021
Unprompted review
Rated 5 out of 5 stars

Best advisor out there

From our initial meeting with Funda, it was a very clear plan that was put into place, using the abundance of knowledge that Funda holds in helping us onto the first rung of the property ladder. All avenues were explained with such clarity and precision to allow us to understand what we needed to do to proceed. A wealth of knowledge dispersed with a trusty sharpie ready each time. Ever since our first meeting, we have had no reason to look elsewhere as the service that Funda has provided has been so reliable in each meaning of the word. Would recommend strongly.

8 February 2021
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Ahhh V! This is such a kind and lovely review . Thank you so much for allowing me to be part of your beautiful family’s milestone . And I still love the old sharpie ! Love to you all x

Rated 5 out of 5 stars

You Smashed it!!!

From our very first meeting with Funda to finance our first home she inspired confidence with her knowledge. All the way through our buy she has worked above and beyond our expectations and delivered the solution for us to now live in the best first home ever. Thanks Fundal! Smashed it!

7 February 2021
Unprompted review
Rated 5 out of 5 stars

Funda

Funda was extremely helpful in helping me to obtain a mortgage for an acquisition that was not the most straightforward in nature. She would go above and beyond to give me the right advice and the depth of her market knowledge and experience was clear to see. She even helped push the funding through when the lender was dragging their feet towards the end. Overall delighted with the service received and would highly recommend to others

4 February 2021
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you for your kind comment and so pleased we got there in the end . I look forward to working with you again the future . Funda

Rated 5 out of 5 stars

Funda is a very professional

Funda is a very professional , yet friendly financial adviser. I found her to be most knowledgeable and very helpful with her advise. Her extensive years of experience certainly shows in her approach to her work.
I would recommend her 100%

1 February 2021
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you Dee. I really appreciate your support. Funda

Rated 5 out of 5 stars

Never let's us down...

Funda is brilliant and professional at what she does. As a family we all use her services and she never let's us down. Funda offers tailor made advise based on everyone's individual situation and she always come through with the best suited advise.
I would highly recommend her with no reservations!

31 January 2021
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you Pinar. Much appreciated. Your family are amazing x

Rated 5 out of 5 stars

Highly recommended

What can I say by far the best experience of moving house we’ve ever had! Funda’s work ethic is incredible! no Matter what the issue however trivial I never felt it was a problem contacting her always explaining everything thoroughly every step of the way from the Best products available for us as Well as regular updates as things progressed can’t ever thank her enough

30 January 2021
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much Shirley. This was all the better because of your hard work ethic and drive also. Lots of love to you all x

Rated 5 out of 5 stars

Excellent advice

Excellent advice, and support throughout.

30 January 2021
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you V!

Rated 5 out of 5 stars

Efficient Service

I find Funda very knowledgeable, efficient and extremely hardworking, always willing to put herself out to help. Couldn’t ask for anything more.

29 January 2021
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you Andrea!

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