JMS Financial Services Reviews 

125
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We’ve known Funda at JMS Mortgage Services for a few years now, and we honestly wouldn’t go anywhere else. She is absolutely lovely, incredibly professional and really knows her stuff. She always ta... See more

Rated 5 out of 5 stars

I can't state enough how much JMS financial assisted us with our house moving experience. What could have been a majorly stressful period of our lives was assisted greatly but the frequent, timely... See more

Company replied

Rated 5 out of 5 stars

Excellent service! We went through buying our first home with JMS. We had Funda dealing, advising and communicating with us throughout and throughout the whole process she was excellent. Buying your f... See more

Company replied

Rated 5 out of 5 stars

The team at JMS Financial Services are absolutely fantastic. Funda is the best in her field, she is clear cut and gets the job done. She kept us updated throughout the whole process, and kept securi... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

JMS Financial Services are firmly positioned as a premier provider of mortgage and protection advice to both individual homebuyers and buy to let clients. We understand the major financial decisions you make when purchasing a property will have significant and life-changing consequences. JMS Financial Services work in partnership with our clients and professional advisers such as solicitors and surveyors, to meet their financial aspirations and we recognise the importance of providing long-term ongoing assistance and guidance. We pride ourselves on our ability to build relationships with our clients over many years and often down a generation! Because we love what we do it never feels like a job and our customer satisfaction speaks for itself.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(125)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service!

Working with India from JMS Financial Services was an absolute pleasure. From the very first conversation, she was not only professional and knowledgeable but also incredibly warm, kind, and genuinely lovely to deal with. She made what could have been a stressful and overwhelming process feel smooth and manageable.

India went above and beyond at every stage whether it was chasing up the lender, explaining complex details in a way that made sense, or simply being available whenever I needed reassurance. Her dedication was truly exceptional. She didn’t just do her job; she took ownership of the entire process and made me feel like I was her top priority.
What really stood out was her personal touch. She was always calm, patient, and encouraging, even when things got complicated. It felt like I had a trusted friend guiding me through the mortgage journey, not just a broker. Her attention to detail, persistence, and genuine care made all the difference.

Thanks to India’s hard work and commitment, I secured a fantastic mortgage deal and I couldn’t have done it without her. I wholeheartedly recommend India to anyone looking for a mortgage broker who is not only brilliant at what she does but also a truly lovely person to work with.

28 October 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much Stephane! We really appreciate your amazing review. India is truly amazing and is passionate about giving her clients the best care and advice from start to finish! Wishing you the best of luck in your new home. Thank you once again - on behalf of India and JMS

Rated 5 out of 5 stars

Brilliant company with thw personal touch.

This company is brilliant for anyone who is not confident with mortgages and financial advise. Funda and her team have held my hand for over 5 years now, when I got my 1st mortgage to now renewing my mortgages. They have helped me understand in terms I understand and they have always given me all the options so I can decide what's best for me. I can't recommend this company enough, thank you for all your assistance.

5 September 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you Laura. You are very much a treasured client at JMS. Your comments are so appreciated. x

Rated 5 out of 5 stars

Professional service

Professional service.
The best mortgage brokers ever. Thank you Lady Funda and JMS team

28 September 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much Sara! x

Rated 5 out of 5 stars

Absolutely outstanding service!

JMS Financial Services were absolutely amazing from start to finish. Everything was handled quickly, efficiently, and with total professionalism. The process was smooth, stress-free, and perfectly managed. Highly recommended for anyone looking for reliable mortgage and protection advice!

10 September 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much Laura !

Rated 5 out of 5 stars

India is fantastic ⭐️⭐️⭐️⭐️⭐️

Here’s to India 🥂, the best, most supportive, and capable mortgage advisor. You fought tirelessly to get us the best mortgage and the best rates. You lined us up with top solicitors, chased every loose end, and took every bit of stress off our shoulders—carrying it yourself so we could focus on the dream of our new home.

And you didn’t stop there. You sorted out our insurances, found the best deals for gas and electricity, and handled so much more behind the scenes. Honestly, it feels like you carried us the whole way, always fighting to get us the very best at the very best price.

Now we’re finally moving into our dream home—and it’s all thanks to you. A 5-star rating doesn’t come close to doing you justice. You deserve 100 stars.

We owe our happily ever after to you. Thank you for everything you’ve done for us. There is no one I could recommend more highly.

22 August 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you for your amazing post Charlotte. Our India is just simply the best and your comments have made our day. Wishing you the best of luck in your lovely new home. From India and Team JMS

Rated 5 out of 5 stars

Excellent service

I cannot recommend Funda Cebeci at JMS highly enough. At a very difficult point in my life, having just filed for divorce and moved back in with my family with my young child, I felt that the dream of owning my first home was out of reach. From the very beginning, Funda showed incredible compassion, understanding, and genuine care for my situation.

The process wasn’t easy as complications with lease and ground rent terms threatened to derail everything, but Funda’s perseverance, knowledge, and determination made all the difference. She fought tirelessly to find solutions and ensured that I was able to secure my mortgage offer despite the setbacks.

What stood out most was not only her professionalism and expertise, but also her support throughout the journey. She made me feel reassured every step of the way, always keeping me informed and going above and beyond to make sure I understood the process.

Thanks to Funda, I am now moving forward into a new chapter of my life, in my very first home. I will always be grateful for her hard work and unwavering support. She is truly exceptional at what she does, and I would recommend her and her to team to anyone.

20 August 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much Sema. Your kind comments are so appreciated. We love our job and really care about our clients. I am so pleased that that translated itself into your experience with us. All the best Funda and Team JMS

Rated 5 out of 5 stars

Highly recommend India and her team.

I have to say that India always goes that extra mile. I had a complicated mortgage and a lease renewal which involved at least 4 solicitors. India dealt with all of them and made sure that they weren't slacking and she managed to complete within a very short time frame. This is not the the first mortgage I've had through India and Funda and I'm even more impressed this time round. Fantastic job ladies.

13 August 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much Patrick. Your comments are so appreciated by us here at JMS. Best wishes, India and Funda

Rated 5 out of 5 stars

Amazing services and communication

Amazing services and communication. Found myself in a difficult situation at the start but after getting into contact with Funda at JMS everything seemed to unfold quick and smooth. Very pleased with everything and could not thank her enough!
Would definitely recommend to anyone and look forward to working with JMS again.

20 May 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much Mustafa. It was our pleasure. I wish you all the best on your journey always! Funda and Team JMS

Rated 5 out of 5 stars

Excellent Service

I recently worked with JMS to re-mortgage our home and couldn’t be happier with the experience. They were helpful, transparent, and incredibly efficient throughout the entire process. Any questions I had were dealt with quickly and professionally. A special thanks to Richard and Funda - it was a pleasure working with you both!

8 May 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much Steven! It was our pleasure. I wish you all the best on your journey. Warmest Regards, Funda & Richard

Rated 5 out of 5 stars

Outstanding service.

I was passed Funda's Details as I needed a Mortgage and I had limited time. Not only did she get me accepted she had a offer on the table in 5 days.

Both Funda and Naomi were outstanding at outlining what was currently going on and the coming steps. They simplified things every step of the way, Communicated with me any changes. The interest rate dropped twice between offer and completion. they locked me in on the lower offer both times. I cannot recommend this team enough. I have never dealt with anyone so professional and who make it feel so personal to them at the same time.

I will be recommending them to anyone needing.

Thank you all at JMS!

25 April 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Haroon - what can I say! It has certainly been a journey and thank you for your endless patience and support. It has been a pleasure to work with you and keep in touch. Best Wishes Funda

Rated 5 out of 5 stars

Class Act. Highly recommend

Richard and Funda went out of their way to help me secure the best mortgage rate and drive completion before the stamp duty deadline. They are a class act together and really go the extra mile. I would honestly say they are the best mortgage brokers I have ever worked with and would work with them again without hesitation

31 March 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much Chris. Your support was very much appreciated and we are so happy that we made it in time. We wish you all the best in your beautiful new home.

Rated 5 out of 5 stars

Amazing service

Amazing experience from the start with my mortgage application. Funda dealt with my case in a very professional manner and was very patient with my throughout the process. I would definitely recommend to anyone looking for a mortgage. Thank you to the team at JMS.

6 March 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much Ideal. We appreciate your kind words!

Rated 5 out of 5 stars

Excellent service

Excellent service! We went through buying our first home with JMS. We had Funda dealing, advising and communicating with us throughout and throughout the whole process she was excellent. Buying your first property can be daunting but we constantly felt at ease with her calm, cool and collected approach with us. While also being relentless at work in the background pushing solicitors and always on the hunt to find us the best deal. We couldn’t have asked for a better mortgage advisor!

14 March 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you guys for your kind words. I am so touched by your post. It has been my pleasure to help you guys on your first home journey. I wish you both a lifetime of happiness and laughter in your beautiful house. With warmest wishes, Funda and Team JMS x

Rated 5 out of 5 stars

JMS financial ltd are the only company il use

From start to finish Funda and her team were on point.
Stress free buy to let and all other works.
Funda has a team that has a can do attitude and sets your mind at rest. We are the worrying type but her team were amazing.

19 March 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Ahhh Dee! This made my day. I am so proud of you guys and it has been my absolute pleasure to watch and assist on this journey. With warmest wishes, Funda

Rated 5 out of 5 stars

Exceptional Mortgage Advice & Support from India

I recently worked with India as my mortgage advisor, and I can confidently say that her expertise, dedication, and professionalism made the entire mortgage process seamless and stress-free. From the very first consultation to completion day, she went above and beyond to ensure everything was handled smoothly.

India provided clear, in-depth guidance on mortgage options and ensured I secured the best possible deal tailored to my financial situation. She was always one step ahead, anticipating potential issues and resolving them before they became problems. Even when unexpected challenges arose—such as lender requirements and documentation hurdles—she navigated them efficiently with quick solutions and expert knowledge.

Her communication was outstanding; she kept me updated every step of the way and was always available to answer any questions. No matter how complex the process seemed, she explained everything in a way that was easy to understand, giving me full confidence in my decisions.

What truly stood out was her commitment to getting things done on time. Thanks to her efforts, I was able to complete my mortgage and collect my keys exactly as planned—a crucial factor as I was traveling soon after.

I highly recommend India to anyone looking for a top-tier mortgage advisor. Her professionalism, expertise, and dedication to her clients are unmatched. If you’re looking for someone who will prioritize your needs and deliver outstanding results, India is the one to trust.

Thank you again, India, for making my home-buying experience such a success!

17 March 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much for your heartfelt review. I am delighted you completed before your travels and I know how determined India was to get this done on time. Our passion for what we do and our approach is completely client focused and I am so pleased that you experienced this firsthand. Thank you once again for your support and for trusting us at JMS. On behalf of India and JMS thank you. Best Wishes, Funda and India

Rated 5 out of 5 stars

outstanding experience

I had an outstanding experience working with JMS, especially with Funda and Naomi. They managed the entire process with the precision of a project manager, ensuring that all parties involved—solicitors, estate agents, and the management company—were closely followed up and proactively pushed whenever delays occurred.

What truly stood out was their results-driven and solution-focused approach. No matter the challenge, they remained committed to finding the best way forward, making the process much smoother and stress-free.

Additionally, their responsiveness and attention to detail were remarkable. Every question or concern I had was met with immediate and thorough support, demonstrating a genuine commitment to their clients.

If you’re looking for a mortgage advisor who takes ownership, stays on top of every detail, and ensures a seamless journey from start to finish, I highly recommend their services.

10 March 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much Bulent bey for your lovely review. It really means so much to us to help our clients and make what can be stressful as stress-free as possible!

It was our pleasure working with you and from Naomi and I thank you once again and we wish you all the best going forward! Funda and Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

I struggled to get a mortgage approved for a few years and was recommended to Alfie by a friend. Alfie and his team smashed it out the park!!! Great service and great customer support all the way through the process. I can’t recommend JMS financial services high enough.
Thank you for everything !
Until next time 🙌🏼

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

I was struggling with getting a remortgage on a BTL then I was introduced to ALfie Potter from JMS.
What a saviour. he perservered and I can now move on to the next project. Cant thank Alfie and JMS enough. Fantastic service. very much appriciated
Regards Darrell

15 February 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

On behalf of Alfie and I, thank you so much Darrell. It was a pleasure to help you and I wish you lots of luck with your future projects. Keep in touch and anytime you need advice we are always a call away! Funda and Alfie

Rated 5 out of 5 stars

Professional & reliable service, throughout!

All round great experience with JMS Financial Services. India was so helpful and professional from start to finish. We cannot thank her enough for reassuring us and having such fantastic communication whilst we navigated the mortgage process as first time buyers. Would definitely recommend!

7 February 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you so much for your kind review! It really means so much to India and the JMS Team. I wish you all the best in your new home. Thank you for trusting us. Funda and India

Rated 5 out of 5 stars

JMS recently got me a great deal on a…

JMS recently got me a great deal on a remortgage and despite some roadblocks along the way, dealt with it all very professionally and quickly. Funda and team are incredibly pleasant to deal with...whilst being focussed on every detail when it gets complicated. I would certainly recommend her to my friends.

4 February 2025
Unprompted review
JMS Financial Services logo

Reply from JMS Financial Services

Thank you very much Furqan!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look