I’m having some issue with my unit
I’m having some issue with my unit. Said that “The is fan abnormal and will be shutdown soon’ all the fan is working properly and now I cannot use the unit.
24 February 2024
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
JIRENO, established in 2021, stands for “ultimate and revolutionary innovation” and express our belief of “stay true to the mission and keep going”. We pursue the philosophy of happiness, closely follow the pace of technology, and make unremitting efforts to create a more comfortable viewing experience for users.
Contact info
145-44 105 Ave Jamaica, 10001, News York, United States
- support@jireno.com
- jireno.com
Two months and no updates
I've been chasing weekly for just a simple update after placing an order two months ago.... I've had not even a single reply. What a scam!!
11 April 2022
Unprompted review
Ordered the Jireno Cube 4 Deluxe…
Ordered the Jireno Cube 4 Deluxe package - includes projector, screen, and tripod
Got the projector and carry bag quickly (within 5 days). Quality is high grade. Very premium feel. Brightness is amazing for the price range.
Still waiting on tripod and screen which will be shipped later once stock comes in.
But company is responsive and usually replies within 24 hours.
Definitely legit.
3 March 2022
Reply from JIRNEO
Thanks Parik for your recognition! :D We'll keep improving our product and provide better customer service.
The upcoming product looks like an…
The upcoming product looks like an excellent projector. However, the communication on when it will be shipped could be improved. For example,
I have paid the $15 extra shipping fee and can see that in my on-line account but I cannot see if I am going to receive the projector or when I will receive it.
31 January 2022
I received the email that told me to…
I received the email that told me to pay for the additional shipping costs, too. Fortunately, JIRENO's customer service served as a timely reminder of explaining the situation. Looking forward to CUBE4 soon!
25 January 2022
Unprompted review
Grazie per il pronto chiarimento. Capisco cosa è successo e mi dispiace ma la confusione generata da Pledgebox nuoce alla affidabilità del progetto proprio nella fase finale.
I bought CUBE4 Priority Shipping and today I see Pledgebox arriving and telling me that for the shipment it is necessary to confirm my purchase and that there are additional shipping costs. a similar e-mail had already arrived and was later denied by Jireno
24 January 2022
Reply from JIRNEO
Hello Paolo,
Sorry for the confusion, that's an auto email sent by Pledgebox, please ignore it, we have denied it last time because Pledgebox system issue.
We didn't send the email and we'll ask Plegebox to unlink our project and stop sending reminders, hope you understand.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.