What have jimmys done to their original coffee cans, coffee not sweet anymore, didn’t enjoy won’t be buying again
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Maybe not Jimmys fault, but I’m heading for an interview and this bottle has fizzed on opening? White shirts ruined with coffee, seems as though it’s carbonated but isnt, flavour was lacking also
Company replied
Jimmy service and more importantly coffee is awesome! Personal favourite is the strong and protein one! But the chocolate milk really blew me away. Naughty but very nice on the ingredients, only 3... See more
Being a customer with Jimmy’s is like extending your family. Having them located close within my home town means that we are fortunate enough to be able to attend the HQ for events, try samples and... See more
Company details
Written by the company
If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee. - Available online and in all major supermarkets!
Contact info
Unit 1, 8 Airfield Road, BH23 3TG, Christchurch, United Kingdom
- 01202611364
- info@jimmysicedcoffee.com
- jimmysicedcoffee.com
3.4
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Chin Firmly Up
Amazing Products, Top Notch customer Service, the Global Leader in Marketing.. Whats not to Love.. #KYCU
10 August 2022
Reply from Jimmy's Iced Coffee
Lennie, we're blushing! What a review! Thank you so much for choosing Jimmy's and leaving such a lovely review. Have a great day!
Amazing Coffee plus Discount and Free Coffee
This orders was a special request from my client for their wedding guess, I also tried one for myself, lovely tasty coffee my favour is Mocha, it does boost your energy during the day too, I got 15% off on my first order plus another free 12 cans coffee, super fast delivery too, win win overall 5 star ⭐️
10 August 2022
Reply from Jimmy's Iced Coffee
This is so great to hear. We hope your clients enjoy it at their wedding and thank you for the cracking review!
Great Company ..
Great Company ..
Really Good Service and offers'
But Mostly Lovely Coffee ;-)
9 August 2022
Unprompted review
Reply from Jimmy's Iced Coffee
What a review, thanks Maria!
Love this coffee!
Love, love, love this coffee and now I’ve found I can order it online even better 😊
9 August 2022
Reply from Jimmy's Iced Coffee
Tricia, you rock! Thank you so much for choosing Jimmy's. Have a great day!
Reply from Jimmy's Iced Coffee
Thanks Ben!
Reply from Jimmy's Iced Coffee
Yes, yes, yes. Thank you Dale!
Thanks to staff an d company.
Hi, I have no problems with the staff or the company. I think there was a glitch in the system when you had a web site update, it lost my info about being a subscriber and for two monthe I was charged full price, But there was is problems, the money has been refiunded. Thanks
Kindest Regards, Marilym
9 August 2022
Reply from Jimmy's Iced Coffee
Hi Marilyn, You're correct, we had a system update that caused a few glitches. Sorry for the inconvenience you had and thanks for being so awesome and understanding. Have a great week!
Parasol Paradise
Ordering on Jimmy’s website was straightforward and collection of parasol was offered, which saved on delivery costs. Used parasol on beach, it was sturdy, a great design, colour and it tilts too which is very useful. Thank you, really pleased with my purchase!
8 August 2022
Reply from Jimmy's Iced Coffee
Yes! This is awesome. I hope you had a great day at the beach!
Good service
While the delivery was not next day it was early the following morning which was OK
8 August 2022
Reply from Jimmy's Iced Coffee
Thank you Alan. Enjoy your Iced Coffees!
Reply from Jimmy's Iced Coffee
Pleased to hear it, thanks Edgar!
Reply from Jimmy's Iced Coffee
Thank you Jayne! Have a great day.
Super happy with my order and they gave…
Super happy with my order and they gave me a free case!
The coffee is soo good and is worth its price. Have and would recommend .
7 August 2022
Reply from Jimmy's Iced Coffee
Thank you so much for leaving such a great review and for joining us as a product subscriber! Enjoy your Mochas Rick!
Fantastic products and great service.
Fantastic products and great service.. best iced coffee ever
5 August 2022
Reply from Jimmy's Iced Coffee
Thank you Emma!
Excellent customer service
Excellent customer service
Contacted me quickly to arrange a swap
In products and provided me with some freebies!
The oatmilk version is the only let down. Great product though.
5 August 2022
Reply from Jimmy's Iced Coffee
Hi Robert, Thank you for your review. Sorry to hear our Oat didn't quite float your boat! Hopefully one of the other Iced Coffees in your order hit the spot. Have a great day!
Best Coffee ever
4 August 2022
Reply from Jimmy's Iced Coffee
Best review ever. Thank you so much Jane!
Reply from Jimmy's Iced Coffee
Just what we like to hear, thank you Sharon!
Made to feel special when I was at fault
Thank you Jimmy's Coffee for the fantastic customer service! I have updated my review and score to reflect your KYCU moto. The initial problem was mine and the delivery once left is out of your control. After all it's all about the coffee, good tasting iced coffee, thanks for that!
3 August 2022
Reply from Jimmy's Iced Coffee
Hi Mark, I'm sorry to hear you were disappointed with your delivery. The promotion of the free merch was for all orders of 2 or more cases. Unfortunately, your order was for 1 case which is why the merch would not have been sent. We would however love to get you some merch sent out as a way of apologising for the confusion. We will get this sorted asap for you. Have a great day!
Why has Jimmy’s skinny flat white been…
Why has Jimmy’s skinny flat white been discontinued???
2 August 2022
Unprompted review
Reply from Jimmy's Iced Coffee
Hi Hilary,
I know, we're sad too. Unfortunately, we had to discontinue Skinny as it had been delisted from one of our major retailers and we simply could not afford to make it just for our online store only.
As an alternative, you might like our Extra Shot. It's only 8 kcals more per 100ml than Skinny and has the same amount of caffeine. Let us know if you give it a try! Have a great day. #KYCU
Reply from Jimmy's Iced Coffee
Thank you James. Have a great day!
Fab service, even better coffee
Ordered our coffee on the day before it arrived, very quick processing and posting.
We tried jimmys for the first time at the malle mile & we’re hooked, some real good iced coffee! And having an oat latte means my partner can get to have one too
2 August 2022
Reply from Jimmy's Iced Coffee
Hannah, thanks so much for giving out stuff a try at The Malle Mile. It means a lot that you've now come over to join our crew! Enjoy and have a great day!
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