Very professional and knowledgeable rep Scott Greenslade called at our home today (4th visit by JG Pest Control). Scott retrieved 4 traps, none of which had been set off and as he could see no new act... See more
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Best pest control service in the UK

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Ashley was a very polite, respectful employee, who took time to discuss and explain. Problem completely sorted, highly recommend.

Reply from JG Pest Control
Always have a good look around the property and give good advice. Pest problem is better and on the way to being solved within a short space of time.

Reply from JG Pest Control
Was able to make an appointment for the next day, was kept informed about the arrival time of the operative, operative arrived on time and was polite and explained everything he was doing and why.

Reply from JG Pest Control
Great service from the guys at JG Pest Control. Was kept updated on appt times, clear instructions on what to do (we had a bumble bee problem!) and service with a smile.

Reply from JG Pest Control
Elliott not only has done an impressive job yesterday but also explained well and managed to ease my worries.
I am thankful for his professionalism and being friendly.

Reply from JG Pest Control
Ben was polite and explained what he was doing in every step.

Reply from JG Pest Control
i was quite happy with the technician who came to do the job.
The job was booked for 11;00 - 14:00,
at 16:00 i phoned your company & asked if anyone was coming.
i was answered by a man who was quite abusive & couldn't be bothered to find out any helpful information. He eventually put me through to a lady
who was very polite & who went to the trouble to find out where the technician was & when he would be with us.
The man who answered the phone is the reason for the poor rating. he is not an asset to your company.

Reply from JG Pest Control
Big thank you kai from jg pest control .
Who came out today .
And got rid of the bumblebee nest we had .
Everything was explained from start to finish
We can now let our dogs back out in the big part of the garden and dont have to worry about them being stung .
I would highly recommend this company .

Reply from JG Pest Control
We had a lot of mice before Luke visited us. After 3 visits the mice are all gone, thank you. Luke was friendly and helpful. I'll use JG pest control again if we ever have any more problems.

Reply from JG Pest Control
They came next day of ringing and were very professional in their job and maid us feel reassured they would sort the problem.

Reply from JG Pest Control
Arrived within the time slot, was very professional and polite. Clearly knowledgeable about the fox issues.

Reply from JG Pest Control
Initial response very good
An absolute nightmare booking follow up visits, put through to wrong numbers, cut off and nobody bothers to call you back, then a response saying we only communicate via e mail 😡
One follow up visit for morning ended up last thing in the afternoon
Second follow up visit for 11-2pm cancelled at 2pm
No further visits available for 1-2 weeks
The actual operative, when he turned up was very good.

Reply from JG Pest Control

Reply from JG Pest Control
No drama! A competent helpful technician who treated my kitchen with respect, made helpful suggestions and got on with it.

Reply from JG Pest Control
Ashley was friendly and knowledgable on solving our mouse guests to find their new home!

Reply from JG Pest Control
They did what they said they would, when they said they would do it.

Reply from JG Pest Control
We always use JG Pest Control for any unwelcome insects or rodents in our home. The team seems very knowledgeable and has solved all of our pest problems.

Reply from JG Pest Control
The young man who did the work was very pleasant, helpful and polite, and answered all my questions. Everything became much clearer on site, and I got a much better picture of the work to be done, and questionable items in cupboards (such as what to do with clean, uncovered bedding) than I did on the telephone. Also why I had to leave the premises for 4-5 hours. He phoned me when he was ready to leave and again explained everything clearly.

Reply from JG Pest Control
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