JG Pest Control Reviews 23,619

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 6,676 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, making interactions pleasant and reassuring. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and thoroughness of the work. Reviewers are particularly impressed with the quick response times and effective solutions to their pest problems. However, some customers also noted issues with communication, specifically regarding follow-up customer care and the accounts team. A few people experienced delays in service or felt that the job was not completed to their satisfaction, leading to unhelpful responses from customer service.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise technicians for... See more

Service

People report positive experiences with service. Customers frequently praise the promptness, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers highlight the efficiency,... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and efficient... See more

Customer communications

Consumers find contact to be ambiguous. While some reviewers praise the politeness and helpfulness of staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very professional and knowledgeable rep Scott Greenslade called at our home today (4th visit by JG Pest Control). Scott retrieved 4 traps, none of which had been set off and as he could see no new act... See more

Company replied

Rated 5 out of 5 stars

JG Pest Control is an epic company! Alan arrived today, promptly, it's my 3rd and final visit for a 'mice in the attic' problem. He has checked out the issue, and reloaded the poison trays. Th... See more

Company replied

Rated 5 out of 5 stars

From the moment I rung them I was reassured that they would be able to sort my visitor of a rat in my kitchen. I did ring them about 3 times during the weekend and each person i spoke to had patience... See more

Company replied

Rated 5 out of 5 stars

Luke was brilliant today. He was polite and courteous. I explained the problem regarding the mouse under the summerhouse he immediately placed two bait boxes down, checked inside the summerhouse... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very pleased with the service and…

Very pleased with the service and quality of work. Would definitely recommend.

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Profressional and effiecient…

The visit was quickly and efficiently done the technician was helpful and profressional and answered the questions/ concerns that I had. He couldnt have been better. Cannot fault him at all

The cost of services compared to other companies is maybe more expensive, something to be carefully considered.

15 May 2026
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Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 1 out of 5 stars

I am not sure if the reviews here are…

I am not sure if the reviews here are real.
As I’m working in customer service myself, that is very strange.

The job was unprofessional.
We call for a mice treatment and payed 240£ in advance.

They didn’t check the back of the fridge at all, which is the most common place.

After that, I sent the customer support a full feedback with the evidence showing that they didn’t seal the walls and the holes behind the fridge + the dropping of the mice.

I was shocked to see that they kept replaying that the job was done correctly.

A complete bullshit. I wouldn’t review them if they will admit their mistakes and come and fix the issue with a professional treatment.

Avoid.

14 May 2026
Unprompted review
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Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 5 out of 5 stars

Polite and respectful to our property

Polite and respectful to our property
Explained what happens next so very happy with the service provided

15 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Revisit

Ben was helpful and kindly kept very quiet not to wake a sleeping baby

15 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Solution plan in place

Chris cam le and assessed the issue, and whilst we were enable to pin it down, we have a plan in place and will revisit in 3 weeks.
Nice guy, polite and professional. Explained his reasoning

15 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Excellent service

Scott was punctual, and fitted the last non-return valve for us. He also checked the loft and re-baited the trays. He was courteous and very pleasant to chat to. Thank you for your service!

15 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

The operative Christopher was friendly

The operative Christopher was friendly, professional and flexible. I returned to a tidy house in the state I left it. My only qualm was the very demanding preparations required before the visit (for moth control). I know these may be necessary but are unrealistic if you are elderly or on your own. However Christopher was really helpful in adjusting the work.

14 May 2026
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Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Great service

Great service

15 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

No bed bugs!

Scott verified that I do not have bed bugs which was a mammoth relief. He identified spider beetles and carpet beetles. I already have a carpet beetle spray which I shall use.
Scott was extremely efficient and really put my mind at rest.
I shall certainly use you in the future if I have any further problems. Thank you Scott.
SW

15 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 1 out of 5 stars

Don’t part with your money!

Don’t part with your money!! JG Pest Control over promise and do not deliver. It’s been 6 weeks and our rat infestation has not changed. JG Pest Control use inadequate pest control measures, they also expect customers to wait in all day and then cancel on the day because they are understaffed. My experience has been so frustrating.

15 May 2026
Unprompted review
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Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 5 out of 5 stars

Sean was very pleasant and…

Sean was very pleasant and professional, dealing with the job diligently whilst thoroughly explaining the whole process and the do’s and don’t.

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Scott did a great job!!

Scott completed the job efficiently and in a professional manner. He gave us peace of mind by checking the whole house thoroughly, despite only being called out for one single deceased rat.
Scott was friendly and calming, huge thanks!

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Jamie was very courteous and very nice…

Jamie was very courteous and very nice and I’ll await the estimates

14 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Ryan was very professional and spent…

Ryan was very professional and spent time to explain to two quite old people exactly what was going on. He fitted an extra trap and nothing was too much trouble for him. A very personable young man, well done from very satisfied customers.

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

JG Pest Control is an epic company.

JG Pest Control is an epic company!
Alan arrived today, promptly, it's my 3rd and final visit for a 'mice in the attic' problem.
He has checked out the issue, and reloaded the poison trays.
The situation has definitely improved greatly/might be totally solved , and there will be enough poison to catch any extra visiting mice in future.
I have been fully informed at every stage, and potentially am becoming a mouse control expert myself!! Much appreciated.
I shall keep you on speed dial for Autumn, of course.

14 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Luke was brilliant today

Luke was brilliant today. He was polite and courteous.
I explained the problem regarding the mouse under the summerhouse he immediately placed two bait boxes down, checked inside the summerhouse and around the back garden and patio. He explained when to phone back re follow up appointment and let me take a picture of a bait box that I could purchase in the future.

14 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

We are super satisfied by the Service provided today and would like to have Sean for our next visit

We are quite satisfied by the service provided today by Sean. We would request him for next upcoming all visits of our takeaway. Many thanks

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, on time and efficient.

14 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

What a luvly guy

What a luvly guy. Answered all the questions we had for him . Came on time and he was jusr a great guy. We would deffinatley recomend his services again. Thanks so much xx

14 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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