JG Pest Control Reviews 23,777

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 6,632 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and knowledgeable, providing clear explanations and helpful advice. The service is frequently described as efficient, prompt, and thorough, with many appreciating the quick response times and effective solutions to their pest problems. People also highlight the excellent customer service, noting that the team is reassuring and communicative from the initial call to the completion of the job. However, some people mentioned issues with contact, including slow replies from customer service and a lack of documentation from the accounts team. There were also instances where technicians failed to show up for appointments or exhibited unprofessional behavior.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, frequently highlighting the quick, professional, and... See more

Customer service

People report positive experiences with customer service, highlighting their efficiency, professionalism, and... See more

Response time

Users describe positive interactions with response times, highlighting prompt and swift actions. Many... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting positive interactions such as receiving notice of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Big thank you to JG Pest Control for sorting out a rat issue in my Basingstoke garden so quickly! The technician, Barrie Finch, was great—he found the problem right away and walked me through the w... See more

Company replied

Rated 5 out of 5 stars

I was given a reasonable window of time when job would be done. This was accurate. Scott inspected the area and told us all we needed to know regarding the procedure. He completed the task, gave me... See more

Company replied

Rated 5 out of 5 stars

Initial call was dealt with efficiently and with understanding as I was very anxious about the nest location. Luckily someone was in the area and arrived 40 minutes later with the job completed about... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to book an appointment with them within a few days they had someone out to treat our ant infestation. Kept you updated with time arrival and all very efficient. Pest control operative t... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional …

Scott came within the timeframe advised. He was thorough, courteous and professional. He identified the bugs and gave us advice. A great chap!

18 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

The guy that came was lovely explained…

The guy that came was lovely explained everything thoroughly

19 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very efficient and friendly

Very efficient and friendly. Hopefully my problem will be solved. I would definitely recommend this company.

19 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 1 out of 5 stars

Email does not work for me

Email does not work for me, as stated prior to 2nd visit .
Might work for office people or data availablity at had, neither of that im close to.
I was quite content with a simple text message.
Im asked for review of the experience, as im the owner and not the resident which was originally explained i just seem to pay, as yet ive not recieved any proof of this visit or update with proof of pictures and forward advice. ( like i got after first visit when i chased it up after PHONE CALL TO OFFICE.)
Looking forward to update from the visit.
Summary .
Emails dont work in every enviroment.
Keep things simple, explain every step of the way ( as we are not the expert in YOUR profession.)
Dont ask for a review experience prior to giving results of visit.

18 May 2026
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Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 5 out of 5 stars

Robin was very knowledgeable & helpful.

Robin was very knowledgeable & helpful.
He arrived on time and got on with the survey, giving excellent advice on completing his inspection

17 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Explained everything the technician was doing.

19 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great service

The agent was efficient, clear and friendly

19 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Vermin eradication.

Very helpful and explained what he was doing.

19 May 2026
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Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Very personable person ,helpful with…

Very personable person ,helpful with information, Nigel was pleasant to speak with, Very courteous. Rita Ford.

19 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Efficient communication on phone

Efficient communication on phone; next day service; updates on time of arrival; friendly, knowledgeable and helpful operative.

19 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Fast efficient and courteous

Fast efficient and courteous, and very helpful.

19 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Would recommed!

Just had Barrie Finch from JG Pest Control out for a visit to help us with rats. Courteous and on time, he was a lovely bloke, who clearly knows his stuff, and was luckily totally unfazed by rats, mice, spiders, etc. Clearly explained the process and laid some boxes where necessary. Time will tell if they do the trick!

19 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very polite and professional

Very polite and professional. Conducted his work quickly and efficiently.

19 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

The Company were very quick to respond…

The Company were very quick to respond once called and after I made my initial enquiry. Sent someone same day to remove a dead fox that had been in my overgrown garden for weeks.

Very impressed with the quickness of the job and the aftercare.

Thank you Ethan and the JG Pest control team.

19 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Ryan was very good again excellant…

Ryan was very good again excellant communication and very knowledgable

18 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Wasp nest removal

Dealt with wasp nest and removed.
Good service.

19 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Friendly and timely service.

Alex was very friendly, got down to the task and completed it swiftly. Not a nice job (dead fox).

19 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Good service

Service was prompt and there was excellent communication with Steve on his expected ETA. Steve identified the bugs in my bedroom as glowworms after a number of questions and looking at the dead remains. I wanted it confirmed that I did not have bed bugs so felt relieved. He suggested action to take following his visit. I was very happy with my dealings with JG Pest Control and would recommend the survey to determine the identity of a bug to restore peace of mind.

19 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

He kept me well informed and explained…

He kept me well informed and explained everything very well.

He was very thorough and I felt he did a very good job. Trusted him.

18 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Very efficient

Very efficient, clear instructions on what to expect and how to follow up

18 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

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