While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.8
14 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a set for my son’s birthday whilst they had a 15% offer on. The offer was not applied. Reached out via email within 5 minutes of order being placed asking for this to be honoured….no reply….followed back up…reply to say would review with manager/owner…still waiting…no response….no honouring of offer…been over a month now.
Absolutely the best around town bought a beautiful button bracelet of chevonne and it’s solid never broke and still brand new condition even after having it for 3 years reasonably priced affordable for all budgets give them a follow and support a local business keep up the good work ❤️❤️
I ordered a beltcher braclet, £50 women’s, I wore it 5 times, listened to there guidelines on there website for it to last kept it in there pouch they send with it, and the copper came through really bad. For gold filled it should last longer than that. In fact following the guidelines it should last at least 10 years before that happens. Emailed them explained everything they seen it as there’s always one out of a batch that would be bad. And I was supposed to get a refund. A month later still nothing they’re ignoring me. Not all there products are gold filled like they say there gold dipped. I’ve seen gold plated last longer With much heavier use. So I would NOT trust their belcher bracelets if I was you. I can’t say the same for any other products. They look amazing and right colour gold. But trust me this isn’t a hate review. Just bad communication and bad product from a batch.
Absolutely amazing quality and delivery was super fast
Can't wait to order some more 😌
Fantastic quality and brilliant customer service!
Customer service was spot on the fella behind the counter made my decision a lot easier the quality of the chain and bracelet are top notch il definitely be back again to get myself more jewellery cheers
Amazing team great quality jewellery worth every penny got a necklace for my daughter she absolutely loves it my son got a belcher bracelet for my husbands birthday and he’s over the moon with it also got a gift for my son off chevonne as he was in hospital definitely recommend jewellery queen to anyone who’s looking for lovely and great quality jewellery
I went to the town 1 day and they were live on fb and said if anybody brings us 2 pasties they win something and omg i won the stars and bars bracelet they are absolutely amazing people who own and work here i have been to the shop in eldon square aswell rip people thanks so so much
Have bought several items over the last year online and in store. Amazing quality and fantastic service.
Amazing company with amazing staff. Thank you for my purchases
Amazing service got my little boy a bracelet very knowledgeable in store and friendly
Firstly police involved and trading standards. We paid for items online on the 28th December for items of jewellery. Messages to and fro between us. It is now the 18th January and still not received anything. They have blocked me now ,so who is the guilty party ?. Royal mail have never received the parcel from Jewellery Queen. That means they haven't sent it out. If you read reviews online its happened not just to us. All we wanted was our jewellery what we paid for. So people don't buy online you never get your items
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
