My 4 star rating is only for customer service. My first attempt to make contact by calling on the phone wasn’t successful. I was on hold for over ten minutes. I then tried email and found that was the... See more
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Really well done. The reason not a ‘5’ is the multiple and, honestly, confusing sell pitches at the end. Honestly, the 1st of the multiple sales pitches was useful, but I got somewhat confused on th... See more
This product only needs a house, as I or my husband will not hand to hook up a pressure washer (bulky & heavy) all we need to do is attach the nozzle to our existing hose and we are ready to go! I am... See more
Careful! No indication anywhere that payment was in US dollars, not AU. I ordered 2 but after checkout it billed me for 3, ‘$187’ - didn’t notice this until too late. On checking my credit card app I... See more
Company replied
Company details
Written by the company
Jetterix is a pressure washer attachment that transforms any standard garden hose into a powerful and efficient cleaning tool. Using advanced Hydro-Power Technology, it boosts water pressure without electricity, bulky equipment, or expensive machines. Designed for convenient everyday use, Jetterix helps remove dirt, grime, mold, and stains from a variety of outdoor surfaces. It is ideal for cleaning driveways, patios, decks, fences, siding, windows, cars, and outdoor furniture, helping restore surfaces to a clean, refreshed appearance with less effort. The lightweight yet durable design ensures comfortable handling and reliable long-term performance. Dual spray modes make it easy to switch between a concentrated jet for tougher cleaning tasks and a wider spray for rinsing and general washing. Compact, eco-friendly, and cost-effective, Jetterix provides a practical DIY cleaning solution for homeowners who want strong cleaning performance using the garden hose they already own.
Contact info
Lithuania
- support@jetterix.com
- jetterix.com
3.7
Average
344 reviews
Replied to 95% of negative reviews
Typically replies within 1 week
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Your Product Did Not Match Advertised Expectations
I ordered a product that looked to have potential value to me. The online advertisement indicated that its cost was less than $20. I decided to buy and try it. I intended to buy only one. However, I was shocked when I received an online receipt for four of the items at a total cost of $228.56 including tax and shipping. When the package finally arrived several weeks later there were no return instructions.
29 April 2026
Unprompted review
Reply from Jetterix
Hi Thomas,
We continuously review customer feedback to improve the checkout and delivery experience. Providing transparency regarding pricing, shipping charges, and order details is very important to us, and all applicable costs are shown before an order is confirmed.
Following a review of your communication with our support team, we can see that your case has already been resolved. If you need any additional assistance, please feel free to contact us again.
Kind regards,
Matt from Jetterix
Product was much smaller than I…
Product was much smaller than I expected entirely made out of plastic does not look or appear durable
22 May 2026
Unprompted review
FRAUD
I only ordered one item and you charged me 3 of them!!!!!
I instantly (within 5 minutes) informed support and I got the answer that it is already packed and shipped and I placed my order on SUNDAY NIGHT.
This is FRAUD !!!!!!!!!!!!!!!!!!!!!!!
24 May 2026
Unprompted review
Reply from Jetterix
Hello Michael,
Thank you for your feedback.
Our team strives to provide clear communication and effective support throughout the ordering process. We take comments regarding pricing visibility, order handling, and cancellation requests very seriously.
To review your situation further, your case has been escalated to a dedicated agent who will investigate and assist you directly toward a prompt resolution.
Kind regards,
Matt from Jetterix
Ease of ordering
24 May 2026
Unprompted review
I’ve asked to return the item but still…
I’ve asked to return the item but still don’t know how to do that
The response was extremely fast. Thanks for that
24 May 2026
Unprompted review
friendly software
24 May 2026
Unprompted review
It might look real but it’s a spam…
It might look real but it’s a spam company. They are adding hidden costs to the order.
23 May 2026
Unprompted review
Reply from Jetterix
Hi Valerie,
Thank you for sharing your experience with us.
Our goal is always to provide customers with clear and transparent information throughout the ordering process. Feedback regarding pricing visibility and checkout communication is important to our team and helps us continue improving the customer experience.
Should you have any remaining questions regarding your situation, please do not hesitate to reach out via support@jetterix.com
Kind regards,
Matt from Jetterix
Simple set up to order
Simple set up to order. Hope it’s as good as they say.
23 May 2026
Unprompted review
Very responsive and advised me of…
Very responsive and advised me of exactly what I needed to do.
23 May 2026
Unprompted review
TV commercial sold me
23 May 2026
Unprompted review
LOOKS LIKE A GOOD PRODUCT
22 May 2026
Unprompted review
where is the order confirmation ,
22 May 2026
Unprompted review
Reply from Jetterix
Hi there,
Thank you for reaching out and sharing your feedback.
Our team aims to provide clear communication at every stage of the ordering process, including timely order confirmations and updates.
A dedicated agent is currently reviewing your case and will follow up with you directly to assist further.
Kind regards,
Matt from Jetterix
It was quick to order
It was quick to order – I consider being sold on other items a bit spam me, but I was pleased how quickly I could order and I did choose one of the bonuses
22 May 2026
Unprompted review
DO NOT PURCHASE THIS PRODUCT
I received their product today via Post and must say the product is absolute garbage and does absolutely nothing more than what I already had using a standard nozzle on my hose.. the product does not increase water pressure like they claim…the videos and claims are absolutely a fake scam used to rip people off… stupid me for believing their claims and ordering the product… I spread my comments across the Internet in reviews hoping to save other from having their money stolen from them.
A very disgruntled and angry customer.
23 May 2026
Unprompted review
Reply from Jetterix
Hi Mike,
We appreciate you taking the time to share your experience with us.
We are saddened to hear that the product did not meet your expectations. Providing clarity and confidence throughout the purchasing process remains a top priority for our team. We do not engage in deceptive practices, and feedback regarding product performance and promotional content is taken very seriously.
As we were unable to locate your order based on the review alone, we have requested additional information from you.
Please rest assured that we will gladly investigate your case further and assist you accordingly.
Kind regards,
Matt from Jetterix
Easy to use.
22 May 2026
Unprompted review
Cancel
It was stated that you could cancel the product within 12 hours; I cancelled the product within three hours. I was told that I was too late and that the product had left the warehouse.
8 May 2026
Unprompted review
Misrepresentation
I bought an Aquoxis from Aquoxis-shop.com after viewing their ad on the web in Canada assuming that it was a local product.
Actually I received a Jetterix from China that does not fit on my hoses
Another exemple of misrepresentation.
21 May 2026
Unprompted review
Reply from Jetterix
Hello Laurent,
Thank you for sharing your feedback.
Our goal is always to provide transparent product and shipping information so customers can make informed purchasing decisions.
Since we were unable to identify your order based on the information provided in this review, we have contacted you separately requesting additional details.
Once we receive your reply, we will gladly review your case further and assist directly.
Kind regards,
Matt from Jetterix
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