Jesrose Reviews 

215
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find a wide range of products available, appreciating the smooth ordering process and the ease of fitting peel and stick tiles for home projects. Many people describe the lovely designs and surprisingly realistic appearance that help transform their rooms nicely and successfully. Some reviewers were not happy with customer service, mentioning long communication delays and entirely unhelpful responses when attempting to resolve problems. A few other people also felt that the overall quality was quite poor, frequently experiencing frustrating issues with tiles peeling at the edges, fading colours, or arriving in completely incorrect shades.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as some reviewers describe the items as... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers reporting terrible materials, peeling tiles,... See more

Order

Consumers express deep frustration regarding their order experiences, highlighting missing items, incorrect... See more

Customer service

Users describe negative interactions with customer service, frequently highlighting unresponsive support and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I followed this business on ig and was very excited to buy from them once I'd bought my own place. I wish I hadn't invested so much money as after two months of finally having put down the t... See more

Rated 2 out of 5 stars

I ordered tiles that were described as pink but when they arrived they were beige. All they wanted to know was if I’d ordered a sample, but I only needed three tiles and samples are expensive! Plus I... See more

Rated 2 out of 5 stars

Feeling disappointed. We were looking for some nice vinyl floor tiles for the bathroom. The website is great & nice choice of colours & patterns. Ordered 3 sample tiles & read the info about print run... See more

Rated 2 out of 5 stars

Poor quality, ripped in places, very slippy when wet ( bordering dangerous) ordered 2nd batch which i know can alter slightly, but for the squares to be a different size was shocking as the floor is m... See more

Company replied


Company details

  1. Decoration and Interior Design Store

Written by the company

Jes Rose is a UK based small business and the UKs leading vinyl supplier and the home of upcycling, self adhesive vinyl, peel & stick tiles and other DIY related products! We strive to supply you with the highest quality peel & stick products you can use on upcycling and in and around the home projects. We have over 500 unique designs which can be used on the majority of our products & we can even change the colour of most designs to suit your particular project.


Contact info

3.0

Average

TrustScore 3 out of 5

215 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 24 hours

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3.0

All reviews

(215)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality and beautiful designs

I have had a fantastic experience with @jesrosehome. I bought some vinyl for my fireplace and it was excellent quality and super easy to apply (and super easy to remove too!) my fireplace has become a cute feature to my living room all thanks to jesrose! I highly recommend this business!

22 September 2021
Unprompted review
Rated 5 out of 5 stars

Really great vinyl

Really great vinyl, bought some of the banana leaf to give an old mirror a makeover and it’s been completely transformed.

Had lots of compliments on my now unusual looking mirror! Love it, and it arrived quickly. Would definitely use again!

22 September 2021
Unprompted review
Rated 5 out of 5 stars

Amazing prints!

I’ve ordered from JR a couple of times now for some upcycling projects at home - the variety of prints is amazing! It’s been so hard wearing too. Delivery is great and you’re kept informed as to when you’ll receive it. Will definitely buy again!

22 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Vinyl

I have used this vinyl several times, including in kitchen and in bathrooms where it would come into contact with heat and steam. It always held up brilliantly, lasted for well over a year (we have moved since so could be even longer!) and looks great.

Thank you - will certainly be using again in the future.

22 September 2021
Unprompted review
Rated 5 out of 5 stars

Incredible

Incredible! I’ve been using Jes Rose vinyl since last year, the quality is incredible, easy to apply, and really lasts too, my first upcycle is 18 months old and no issues at all. I’ve tried other vinyl brands and they were no where near as good. I’ve used Jes rose vinyl three times now and highly recommend for design, quality, inspiration, customer service too. Brilliant!

22 September 2021
Unprompted review
Rated 5 out of 5 stars

I bought some vinyl to upcycle a plain…

I bought some vinyl to upcycle a plain white desk, and I could not be happier. The quality of the vinyl is brilliant, and the design was visual perfect too. My desk is right next to a radiator and I’ve had no issues with the vinyl starting to leave away; plus, the application could not have been easier. I’ve recently moved house, and cannot wait to purchase some again to uocycle the glass above the front door. I could not recommend jesrosevinyl more.

22 September 2021
Unprompted review
Rated 4 out of 5 stars

Good product

As a business, I love the brand and the product. I got the tropical print for a backsplash and it lasted the length of my tenancy and came off perfectly with no issues. It was great under heat and light and got loads of compliments.

The delivery to Manchester (were it’s made) wasn’t exactly rapid which is where my review goes from 5* to 4. Also, even though the samples are free, it is an expensive product considering it’s not exactly meant to be a long-term solution. I was more than willing to pay for it once but wouldn’t be prepared to buy again.

I also LOVE what Jes has done with her house - her interior and personal style is fabulous.

22 September 2021
Unprompted review
Rated 5 out of 5 stars

Got the dalamatian print to cover up…

Got the dalamatian print to cover up some marks on my daughters desk and drawers. So easy to apply and looks great. Due to the cheap topping of the drawers I don’t think I’ll be able to take it off I I wanted, but that’s fine as it was a mess! Great product 👍🏼

22 September 2021
Unprompted review
Rated 5 out of 5 stars

Easy ordering, vinyl looks lovely on my upcycled furniture. Will be repurchasing!

Purchased Jes Rose vinyl to upcycle some furniture (side plant table, bookshelves) during lockdown.

I found plenty of information on the website to advise on the type of vinyl that’s best suited to different areas (floor and wall vinyl better suited for high traffic areas, bathrooms or near heat sources, or outdoors), which was really helpful!

In the end I chose 1m of the pattern I wanted, as well as a couple of samples for future projects. Their Instagram is full of ideas for inspiration and helpful videos to show how to apply the vinyl.

I’ll definitely be repurchasing in the future, and thinking of buying the translucent vinyl for my windows (ground floor flats are no fun!)

22 September 2021
Unprompted review
Rated 5 out of 5 stars

SO happy

SO happy! I had an idea for some tiling that I simply couldn't afford, I got in touch with JesRose and they have brought my idea to life! Jess herself was so kind and helpful, and the finished look is INCREDIBLE. Taken plenty of showers and it's shown no signs of lifting or fading. 10000% would recommend. I can't wait to try the window vinyl as well.

22 September 2021
Unprompted review
Rated 5 out of 5 stars

Jes Rose is perfect for homeowners…

Jes Rose is perfect for homeowners needing a glow up on a budget! So easy to use and her instagram provides so many tutorials and tips.

I've followed her journey from the beginning and it's saddening that some people try to tear a good woman down, a lot of the below reviews refer to something that happened years ago and she has apologised. I don't think anyone can hand on heart declare they haven't done something they aren't proud of. What matters is that she has grown and she has apologised.

Jes has had to withstand so many people rip off her business and I for one will always support the original creator.

I don't often think to write good reviews for good experiences and will promise to do it more, especially when it helps small businesses.

Couldn't rate the product highly enough for recycling and upcycling!

22 September 2021
Unprompted review
Rated 5 out of 5 stars

Great service, outstanding product!

I ordered from here for vinyl to make our kitchen our own in the rented property we are in. We did the backsplash, and the tiles around the kitchen, it's almost a year later and I can tell you they have really withheld everything! There was a slight issue with part of the vinyl and I'd wrote in and everything was dealt with super fast - was really impressed! Will be using this company again 😍

22 September 2021
Unprompted review
Rated 5 out of 5 stars

Kitchen Vinyl

I ordered the French tile vinyl for the backsplash in my kitchen and couldn't be happier with the product and service. I had originally had some issues with the measurements and DM'd them, response was quick and very helpful. I ended up going for custom measurements in the end. Product looks great and has massively improved my kitchen on a budget! Would definitely order from here again :)

22 September 2021
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND!!

I have used Jes Rose vinyl in basically every room in my house, on a fireplace (not in use), countertop, oven splashback and I couldn’t recommend it more. Love the patterns!

It’s thick and really easy to apply - I have bought cheaper vinyl for bigger projects but really noticed the difference in quality and thickness which made it harder to apply.

Excellent communication and delivery. Highly recommend.

22 September 2021
Unprompted review
Rated 5 out of 5 stars

Definitely recommend for an easy way to transform a space.

I bought one of the tile vinyl sheets intending to just use it for my basic IKEA coffee table however, I ended up loving it so much that I used it in the bathroom and for photo frames! Really brought my whole flat together and it’s been on for over two years now without any signs of wear and tear!

Definitely recommend as it’s both dynamic and durable.

22 September 2021
Unprompted review

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