JERSEY LOCO Reviews 490

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 280 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the quality of the products, often highlighting the authentic feel, durable stitching, and accurate colors and logos. Many find the jerseys to be of high quality, comparable to official merchandise, and appreciate the variety of options available, including retro and mystery jerseys. However, some people were dissatisfied with various aspects of their experience. Issues with order fulfillment, such as missing items or incorrect sizes, were reported. Delivery times were a common concern, with some customers experiencing significant delays and unreliable tracking information. A number of reviewers also expressed frustration with customer service, citing slow responses, unhelpful interactions, and difficulties in obtaining refunds for unreceived or damaged items. Additionally, some customers noted inconsistencies in sizing, recommending ordering larger sizes than usual.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. Many customers praise the excellent... See more

Order

Users describe ambiguous interactions with order. While some customers report positive experiences, such as... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality of the jerseys,... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised fast shipping, with some... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers express significant frustration,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Very pleased with the jerseys and shorts we ordered for our two boys. Fantastic value for the price. The reason for 3 stars is the larger kit was accidentally delivered with size small socks. We att... See more

Company replied

Rated 3 out of 5 stars

The tracking isn’t the best, i ordered 2 shirts and only 1 came in and the other is missing. I’ve tried contacting them through they’re “customer service” but it’s no use if no one responds back but a... See more

Company replied

Rated 3 out of 5 stars

Replicas/knock offs/fakes, but you know when you’re buying because it’s too cheap to be real. The quality isn’t great for the price. I’d expect s fake shirt costing $60 to still be of a decent quali... See more

Company replied

Rated 4 out of 5 stars

I like the prices it’s a solid bang for your buck. I have purchased 8 jerseys here, and only one of them had a quality issue (the collar was skewed to the right and then looked bigger than the left si... See more

Company replied


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Soccer Store
  5. Sporting Goods Store
  6. Women's Clothing Store

Written by the company

Jersey Loco Soccer Shop delivers the jerseys and experience needed to take committed players, teams and fans to the next level. Our brand represents the sheer passion and love for soccer shared by our fans and partners. We carry all of soccer's best brands and beat the competition in offering our fans the best prices! Use promo code PILOT10 to get 10% OFF your first order with us!


Contact info

3.6

Average

TrustScore 3.5 out of 5

490 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

We love our jersey sets

We love our jersey sets! We ordered them for the FIFA World Cup. Excellent quality and expert customization. Our order arrived quickly too! 10/10

10 May 2026
Unprompted review
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Reply from JERSEY LOCO

10/10 right back at you! Thanks so much, K.B. We love that you went all in on the jersey sets for the World Cup. Hope you have a great time cheering on your team!

Rated 5 out of 5 stars

Fast quick friendly service

Fast quick friendly service, great quality product fast shipping...terrific!!!

9 May 2026
Unprompted review
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Reply from JERSEY LOCO

Terrific review, Dave, thank you! So glad the order got to you quick and you're happy with how it turned out. Come back anytime!

Rated 4 out of 5 stars

good jersey

9 May 2026
Unprompted review
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Reply from JERSEY LOCO

Hi Bisheswor, thanks so much for the kind words! We're really happy you're enjoying your jersey. Hope to see you again soon at Jersey Loco.

Rated 5 out of 5 stars

Great quality jersey at a great price

Great quality jersey at a great price. Shipping took 2-3 weeks but it was worth it.

7 May 2026
Unprompted review
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Reply from JERSEY LOCO

Hey Alaric, thank you for the awesome review! We're glad the quality lived up to the wait. Shipping times can vary depending on location and customizations, but it means a lot that you felt it was worth it. Enjoy the jersey and we hope to have you back again!

Rated 5 out of 5 stars

amazing jersey

very good order the quality is amazing the details are beautiful the shipping tho is alright but u recommend

9 May 2026
Unprompted review
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Reply from JERSEY LOCO

Thanks so much, Jeffy! We put a lot of care into the details, so hearing that you noticed them really made our day. Appreciate the recommendation and we can't wait to have you back for your next jersey.

Rated 5 out of 5 stars

These are high quality

These are high quality. I had these as originals during the 90s, I was glad to see that I could own these again. Great price, great quality, I highly recommend!

9 May 2026
Unprompted review
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Reply from JERSEY LOCO

Hi John, this honestly made our day. There's nothing better than helping someone reconnect with a piece they loved back in the 90s. Thank you for the kind words and the recommendation. We're glad you're back in the classics!

Rated 5 out of 5 stars

Never disappointed!!!

I have ordered several jerseys from Jersey Loco and have never been disappointed! I always order custom jerseys so I know it may take time to have them personalized but the delivery has never taken more than a couple of weeks. They keep you updated on each step of the process. The price is great and the quality exceeds my expectations!

7 May 2026
Unprompted review
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Reply from JERSEY LOCO

Christopher, you're the best! Thank you for being such a loyal customer and for trusting us with your custom orders time and time again. We work hard to keep our customers updated and to deliver quality you can feel, so reading this really means a lot. Looking forward to your next one!

Rated 4 out of 5 stars

I ordered these jerseys for my…

I ordered these jerseys for my grandson's birthday. They arrived yesterday and he was thrilled, except that, instead of a child's XL, they were men's XL, even too big for my son! I was sure I'd ordered the child's size. My son was pleased with the quality, so we are sending them back and have already reordered the correct size. My grandson is looking forward to them coming!

8 May 2026
Unprompted review
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Reply from JERSEY LOCO

Hi Misty, thank you so much for the lovely review and for being patient with the size mix up. We're so glad your grandson loved them despite the size, and that your son enjoyed the quality too. Sizing can definitely be tricky, so if you ever need help picking the right fit next time, just reach out. Thanks again for ordering with us, and we hope your grandson has an amazing birthday!

Rated 4 out of 5 stars

I was grateful to recieve the Jersey as…

I was grateful to recieve the Jersey as Ordered although ended up passing the jersey along to my Wife; since the 2XL seemed quite small by comparison to other Shirts 👕 I have had in this Size; I am happy with the Quality of the Product and glad I was able to make my Wife Happy so close to Mother’s Day

9 May 2026
Unprompted review
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Reply from JERSEY LOCO

Hi Ian, thank you for sharing this! We're sorry the 2XL ran a little smaller than expected, but it sounds like it found a perfect new home with your wife just in time for Mother's Day. So glad the quality made a great impression, and thank you for choosing Jersey Loco!

Rated 1 out of 5 stars

Fake Adidas and Jersey sizing makes no sense.

These jerseys are fake Adidas, which is why the Jersey sizing makes no sense. I ordered an XXL (normally wear an XL, but thought I’d be safe). I’d need a XXXXXL based on shirt size received. It’s like a youth. Shirt is the size of a medium. Can’t get it over my head and it’s not a child’s size. Be warned the sizing is waaaaaay off. I’d skip ordering from this brand.

8 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi Lars, thank you for taking the time to share your experience and we're truly sorry to hear the jersey didn't fit as expected. We completely understand the frustration of receiving something that doesn't fit, and we'd love the chance to make this right. Please reach out to our support team with your order details and we'll work with you on a return, exchange, or another solution that fits your situation. Thanks again for the feedback, and we hope to turn this experience around for you.

Rated 5 out of 5 stars

Custom jerseys at my door in less than 2 weeks

I am a customer in the USA. I ordered my jerseys on April 26. Even with custom patches, they were at my door on May 8. I think that is reasonable. There was also tracking along the way. I would buy from them again.

8 May 2026
Unprompted review
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Reply from JERSEY LOCO

Erol, thanks for taking the time to share this! We know waiting for custom orders can feel like forever, so we always try to keep things moving as fast as we can without cutting corners on quality. Glad the tracking helped along the way. We'll be here whenever you're ready for the next one!

Rated 5 out of 5 stars

Straight forward

Straight forward
Good service
Affordable prices

9 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thank you for the kind words! Keeping things simple, reliable, and affordable is exactly what we aim for. We really appreciate you taking a moment to share this and hope to see you again soon at Jersey Loco.

Rated 2 out of 5 stars

Received half of what I paid for

Ordered 2 jerseys, only received 1. No response from company after multiple emails. Some jerseys are legit, others are knock offs.

Update: an email was sent as asked in the reply, however, I have not received a reply

6 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi Jeffrey, thank you for reaching out and we're really sorry to hear about your experience. Receiving only one of two jerseys is definitely not the experience we want for our customers, and we'd like to look into this for you right away. Could you send us another email with your order number and the subject line "Trustpilot Follow Up" so we can locate your case quickly? Please give us the chance to make this right. We're committed to getting your missing jersey sorted out as quickly as possible.

Rated 3 out of 5 stars

Happy with Jerseys; costumer service needs improvement!

Very pleased with the jerseys and shorts we ordered for our two boys. Fantastic value for the price. The reason for 3 stars is the larger kit was accidentally delivered with size small socks. We attempted to contact Jersey Loco to alert them to the error and request that the correct size socks be sent to us however, to date, have received no response either by email or the sites messenger.

8 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi Deb, thank you so much for the kind words about the jerseys and shorts! We're really glad your boys are enjoying them. We also want to clear up the sock situation, because this is actually how our kids kits are intended to ship. All of our kids kits come with size small socks (but for adults sizing) regardless of the kid's kit size, since this size tends to fit a wide range of younger players. We know it can come as a surprise and totally understand the confusion. We're also really sorry that you didn't hear back from our team when you reached out. That's not the experience we want our customers to have, and we'd love to make it up to you. Thanks again for choosing Jersey Loco for your boys!

Rated 5 out of 5 stars

Great quality World Cup jerseys!

Great quality World Cup jerseys!
Excellent price and arrived much sooner than expected.
Infact arrived faster than my order from the official fifa store which had sold out of some of the merchandise I wanted.

9 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi Andrew, wow, thank you for this! We're stoked you got your World Cup jerseys quickly and that they hit the mark on quality and price. Enjoy them and may your team go all the way!

Rated 4 out of 5 stars

Great service

Great service

6 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thank you so much, Ericson! We really appreciate the kind words and are thrilled you had a great experience with us at Jersey Loco.

Rated 5 out of 5 stars

Got my shirt today,love it

Got my shirt today,love it. good size,well made,delivery on time,loved it so much ordersd a nother for a friend.love your work .keep it up.

7 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hey John, this absolutely made our day! So glad to hear the shirt arrived on time and that the size and quality were spot on. Even better that you came back for another. Thanks for being part of the Jersey Loco family!

Rated 5 out of 5 stars

Some of the best soccer jersey that you…

Some of the best soccer jersey that you can get right now on the market. And also have a lot of options like the new World Cup jersey(hopefully Mexico will win it). And ever right logo on every jersey you can purchase. Ever have some mystery jersey where you can get some good jersey in. Also they got some retro jersey for the people that couldn’t get there hand on them in the past. Also you can add patches on the jersey and personalize the jersey to. All and all one of the best places to buy jersey.

8 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thanks a ton, Jorge! We work hard to keep our selection wide and our quality high, so reading this really means a lot. Appreciate you choosing Jersey Loco!

Rated 5 out of 5 stars

Great quality jersey’s and it came…

Great quality jersey’s and it came looking really good. Shipping was smooth and I’d buy from here again!

10 April 2026
Unprompted review
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Reply from JERSEY LOCO

Awesome to hear, William! Smooth shipping and great looking jerseys is exactly what we aim for. Looking forward to having you back!

Rated 5 out of 5 stars

good quality

good quality, amazing prices, delivery does not take a long time like others, overall JerseyLoco is a amazing website to order new, retro and any jersey!

8 May 2026
Unprompted review
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Reply from JERSEY LOCO

Thanks so much, LG! Quick shipping, fair prices, and solid quality are what we strive for every day. We really appreciate the support!

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