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Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the customer service, highlighting quick responses and helpfulness in resolving issues. Many found the support team to be excellent, especially when dealing with order modifications, replacements, or delivery concerns. However, opinions are mixed regarding product quality, order accuracy, and delivery services. Some people were dissatisfied with the product quality, citing issues like peeling logos after washing or receiving items that felt fake. Others experienced problems with incorrect sizing, receiving the wrong item, or significant delays in delivery, with some orders taking much longer than expected or even getting lost.

What people talk about most

Product

Users describe ambiguous interactions with product quality and authenticity. While some customers praise the... See more

Order

People report ambiguous experiences with order. Many customers experienced significant delays, with some... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the quick response times... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers express significant dissatisfaction, citing... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers report long delays, with some orders taking... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was a better experience once I got support involved. Hopefully order is shipping today as expected. I would have preferred to exchange the shirt that did not fit back but the alternative of getting a... See more

Rated 4 out of 5 stars

Although the tracking website is delayed, the product was delivered reasonably fast. The size I chose was not right and contacted Customer Service. They were EXCELLENT! Quick and easy with a new re... See more

Rated 3 out of 5 stars

The order seemed to take a long time to arrive. Indeed after a while I began to check tracking which didn't seem to be working. Eventually I emailed to say there seemed to be a problem, but as it happ... See more

Rated 5 out of 5 stars

Earlier today (Saturday) I emailed to ask if I could modify a prior order. I received an email (maybe) ONLY an hour later. Modification allowed. With a link to a simple single page to process the... See more


Company details

  1. Outdoor Sports Store

Written by the company

Your trusted store for all things Football (Soccer) merchandise.


Contact info

3.7

Average

TrustScore 3.5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Super helpful

Super helpful! I ordered the wrong size and they sent me a new one without expecting a return. Super glad since it was a gift for someone. Thanks!

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

My order was lost due to USPS. I contacted Jersey d'Or about not receiving the shirt I had ordered. They immediately sent out a new shirt to me without hesitation. Their customer service is excellent.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Good Communication

Good communication, the jersey I ordered was not delivered so I contacted the company and they resolved the issue by sending another jersey- I just had to pay the shipping! Quick and timely responses. Jersey fit good!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Service, great jerseys.

Quality is great especially for the prices. They ended up sending me a wrong jersey in one of my orders but quickly responded to my email and sent the right jersey while letting me keep the wrong one. Great service, great jerseys, highly recommend.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

I had originally ordered a Portugal…

I had originally ordered a Portugal 2025/26 jersey set for my son for Christmas and experienced some shipping delays which the company kept me updated and informed about. Upon arrival, the item was damaged and they agreed to allow me to keep the existing product and replaced it with a brand new one at no cost! So far, customer service has been very helpful!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I needed to exchange two of the three tops I ordered. The service I received was second to none. Polite, swift, even letting me completely change one of the tops. I couldn’t be happier. Thank you, Romabelle xxx

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Would not recommend

Would not recommend!

Ordered a shirt for my Son on 8th January. On the 14th January tracking stated order delivered 2 hours ago. Order has not been delivered. I emailed Jersey d'Or who replied on the 17th saying we will look into your order and get back to you. I have not heard back from them. Going to contact my bank to organise a chargeback.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Yeah I so happy that I had quick…

Yeah I so happy that I had quick respond from the jersey d or I email them ask where my order is and give my order number they gave me a quick respond they email me let me know when my delivery was told me my date and with delivery company who it was that why gave them 5 they give me a quick respond and they supported me with my enquiry I want thank you for all your support

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Not the real deal

Not the real deal, beware!
Sizing is not accurate to western body types, I bought an XL and it runs one size smaller. The delivery timelines are not accurate. Items ship from Asia, which is not explicitly stated when buying product and overall the buying experience is misleading. The item arrived over a week late.
Customers do not clearly understand that these goods are not authentic and are “ok”replicas at best, this probably explains why the sizing is not the same as the official Jersey which I own in the home (vs. away) color.
I did receive the jersey, however would not recommend since it’s fake, not true to size and delivery was not as specified. Use caution if buying here.

31 December 2025
Unprompted review
Rated 4 out of 5 stars

Soccer Shirt

Was a better experience once I got support involved. Hopefully order is shipping today as expected. I would have preferred to exchange the shirt that did not fit back but the alternative of getting a free shirt that my grandson could wear was the best fix. Will see how long this takes to arrive.

31 December 2025
Unprompted review
Rated 1 out of 5 stars

THERE IS NO SWOOSH ON THE INTERNAL…

THERE IS NO SWOOSH LOGO ON THE INTERNAL LABEL OF THE CHELSEA SHIRT I BOUGHT SO THIS IS A FAKE - IT ALSO ISNT THE CORRECT SIZE BUT TO RETURN IT I WOULD HAVE TO SHIP TO CANADA - VERY DISAPPOINTED WOULD NEVER BUY FROM THIS COMPANY AGAIN

24 December 2025
Unprompted review

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