Smooth and Simple to navigate the app. Information pops up quickly no lag. Typical wait times on identity clearances. Which keeps everything safe and certain that its you. In case of scammers. So far... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time working with Jerry, I was a bit skeptical, but I got on the phone with the rep. Dan and he walked me through everything and found me the best price possible in a short amount of time. It’s... See more
Company replied
I was paying $370.82 for insurance y'all got me set up for $185 better insurance lower deductibles you also canceled my old insurance y'all took care of everything for me so far so good great app I w... See more
Company replied
Very easy to compare and purchase several different insurances very easily You are able to speak with a representative quickly to answer any questions. Insurance shopping made incredibly easy. Also... See more
Company details
Written by the company
Jerry is a free app trusted by over 5 million drivers to simplify car ownership. Compare car, home, and motorcycle insurance from 50+ insurers in one place, see coverage side-by-side in plain English, and switch policies without the usual friction. Make sure you're not overpaying through our automatic rate checks. Beyond insurance, Jerry helps you make smarter decisions about your car. Check fair prices for repairs and maintenance, stay on top of recalls, and keep everything organized in one app. If you ever want guidance, licensed agents are available — digital first, human when you need it.
Contact info
United States
- jerry.ai
4.7
Excellent
335 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Cheap prices
3 March 2026
Unprompted review
Reply from Jerry
Hi Jeff, thanks for the review! We’re glad you found a great price through Jerry. We appreciate you taking the time to share your experience.
Very helpful and would highly recommend!
Very helpful and would highly recommend!
2 March 2026
Unprompted review
Reply from Jerry
Hi Gabriel, thank you for the kind words. We’re really glad you found the experience helpful, and we truly appreciate the recommendation. That means a lot to us.
Jerry cut my rate almost in 1/2
Jerry cut my rate almost in 1/2. It was easy to set up, quick, hassle free. Never spoke to any agents. Put in my info for 2 vehicles and waited. Save yourself some money and put your info in.
2 March 2026
Unprompted review
Reply from Jerry
Hi Jason, this is fantastic to hear. Cutting your rate in half is no small win. We’re glad the process felt quick and hassle-free, especially managing two vehicles without needing back-and-forth calls. That’s exactly the experience we’re aiming for. Thanks for sharing your results.
Experience was great everything was…
Experience was great everything was easily explained not to difficult to get what I was asking for. I appreciate the helpfulness of getting everything finalized to purchase my insurance policy.
1 March 2026
Unprompted review
Reply from Jerry
Hi Gwendolyn, thank you for sharing this. We’re glad everything was clearly explained and that the process felt straightforward. Making it easy to understand and finalize your policy is exactly what we aim for.
We appreciate you choosing Jerry.
Saved about $2500/year
28 February 2026
Unprompted review
Reply from Jerry
Hi Travis, that’s an incredible result. Saving about $2,500 a year is a huge win, and we’re glad Jerry helped you make that happen.
Thanks for taking the time to share this with us.
Jerry Jerry Jerry knocked it out of the park
First I’m going to foward this app to all my contacts. I was so happy after I connect with Jerry to find my new insurance. I would like to thank every Jerry customer service representative for their dedication and keeping the customer first . Mind you I’m saving 255$ a month .
28 February 2026
Unprompted review
Reply from Jerry
Hi Alberto, this is incredible to read. Saving $255 a month is a big deal, and we’re so glad we could help you find the right coverage.
It means a lot that you’d recommend us to your contacts and that our customer service team made such a strong impression. We’ll be sure to share your kind words with them.
Thank you for trusting Jerry.
Reply from Jerry
Hi Abdelkader, thank you for the great feedback. We’re glad you’re having an amazing experience. It means a lot that you took the time to share this with us.
Reply from Jerry
Hi Lamar, thank you for sharing this. We’re glad your experience felt easy and smooth from start to finish. That’s exactly what we aim for. We appreciate you taking the time to leave a review.
Gerry is here to help costumers like…me
Gerry is here to help costumers like me, looking for better prices, easi to follow instructions in the app. Thank you!
27 February 2026
Unprompted review
Reply from Jerry
Hi Jose, thank you for the kind words. We’re glad the app was easy to follow and helped you find a better price. That’s exactly what we’re here for. We appreciate you taking the time to share your experience.
Get customer service!
26 February 2026
Unprompted review
Don't Try
After engaging with this company, I began receiving an unusually high volume of unsolicited calls, which raises serious concerns about how customer data is handled. It appears that personal information may be shared or sold to third parties. I strongly advise others to be cautious before providing any contact details. Based on my experience, I would not recommend their services due to these data privacy concerns and overall poor business practices.
26 February 2026
Unprompted review
Reply from Jerry
Hi Raj, thank you for flagging your concerns. We’re sorry this experience left you feeling uneasy.
We want to be very clear that we never sell or share your personal information with third parties for marketing purposes. When you request quotes through Jerry, your information is shared securely only with licensed insurance carriers so they can generate real pricing. And even then we do not share your contact details, as these aren't necessary for quoting.
We know how frustrating unsolicited calls can be, and we take privacy concerns seriously. Please know that your data is safe with us.
Somehow they approved me for the quote…
Somehow they approved me for the quote that I wasn’t qualified for. After 4 months of working and paying diligently for Progressive insurance, the insurance company increased premium price and asked for amount due!
Even though it was Jerry’s fault that they approved me for the quote. Had to pay up 331$ extra just to not have problems with referral agencies. Tried to speak with Jerry agents for days, just to get an answer that it was my fault, but somehow was approved for the quote that wasn’t even qualified for!
If you want to get insurance quotes, just do this directly with insurance companies. Not with the Jerry!
26 February 2026
Unprompted review
Reply from Jerry
Hi Olena, we understand how upsetting it is to see a premium increase unexpectedly.
After reviewing the history on your account, the quote process included changes to a key rating detail. That information was edited more than once by yourself as you went through the quoting, and the policy was ultimately issued using the selection that was active at the time you chose to bind coverage. Later, when the carrier completed their standard verification review, they adjusted the premium to reflect the correct rating factor based on your record. That adjustment was made by the insurance company based on underwriting guidelines, not by Jerry approving something you didn’t qualify for.
When you contacted us in February, our team explained what caused the increase and processed your cancellation request promptly. We’re sorry if any of that communication felt unclear or delayed.
Insurance pricing can change over time, and the best way to keep costs in check is to compare quotes regularly to make sure you’re still getting a competitive rate. That’s something we’re built to help with, and we’re always here to help you shop and review options, should you decide to trust us again.
I paid my auto insurance 6 mos at a…
I paid my auto insurance 6 mos at a time and towards the 6th month of coverage was reqouted with the same coverage prior to policy end date. I elected to renew with the re-quote and purchase it 3 days prior to policy end date. Well there are supposed to inform the former carrier of cancellation but did not do so because I have a cancellation fee in which the former carrier of policy put on collection.
Called and chat but no help and all they said it’s the carrier who charged me the cancellation fees.
What happened with them reaching out to the carrier to cancel the policy.
What a dishonest company. Now I have to deal with this collection.
2 February 2026
Unprompted review
Reply from Jerry
Hi Ed, we’re really sorry you’re dealing with this. We understand how frustrating it is to see a cancellation fee when you expected everything to transition smoothly.
After reviewing your policy, it appears the prior Aspire policy was canceled mid-term rather than at renewal. When a policy is canceled before the end of its term, the carrier may apply a standard mid-term cancellation fee, which is outlined in their policy terms. This fee is set and charged by the carrier, not by Jerry.
That said, we understand why this feels upsetting. We should have made the implications of a mid-term cancellation clearer. As a courtesy, we’re reaching out to Aspire to see if there’s any possibility of an exception, though we can’t promise the outcome.
If you’re open to it, we’d really like to stay involved and help however we can. Please reach out to us at hi@getjerry.com
or call 1-650-753-7799 so we can review your situation together and work toward a resolution.
BUYER BEWARE
BUYER BEWARE: Using the Jerry App to find the best insurance rates opens a pandora box of whip ass. To use it, you have to give the app permission to access your Google maps data. Jerry uses your driving history from the past two weeks, so even if you've had a clean DMVR for 5 years, think again... READ THE TERMS AND CONDITIONS! If your insurance rates keep rising despite a clean DMVR, apps like Jerry might be the culprit
20 February 2026
Unprompted review
Reply from Jerry
Hi there, we want to clarify a few important points. Jerry does not access your Google Maps data or driving history without your permission. Our feature, DriveShield, allows users to track their driving through an optional telematics program. If the score is favorable, and only then, it can be shared with a carrier if it qualifies the customer for a discount. This feature is completely optional and requires explicit opt-in. It is not required to compare or purchase insurance.
We understand that rising insurance rates are frustrating. Unfortunately, higher premiums are an industry-wide trend right now, driven largely by increased repair costs and broader market conditions. Jerry is a licensed insurance agent, which means we do not set prices ourselves. Insurance rates are determined by each carrier based on their own underwriting models and long-term rating factors such as claims history, location, vehicle details, and overall market data.
We’re happy to explain in more detail how Jerry works and how to make sure you’re getting the most value from your coverage. We’re not able to reach out directly based on this review, but if you contact us at hi@getjerry.com, we’d be glad to help.
Jerry.ai found the cheapest Rate $5,840.60/6 mo MORE expensive than Mine.
I have a clean Lifetime DMV record in NY State. I have been driving for 54 Years. I drive Less than 600 Miles per month. I have a Credit score of over 800.
My Insurance came renewable and I'm Angry that my rates have steadily gone up over the last 7 years I've been with this insurance company. It is NOW $994/6 Months.
I go through ALL of the hoops Develging all of the personal and sensitive information, Including Matching the exact coverage I currently have on my New 2025 Car.
Jerry.ai Agent on the Phone came back with the CHEAPEST Auto insurance for 6 Months was $6,834.60!
WHAT A FREAKING SCAM JUST TO GET ALL OF YOUR PERSONAL MARKETING DATA.
I've gone individually to some of the insurance companies Jerry.ai lists as using; but their quotes were still $50 - $100 more expensive than my $994; HOWEVER, Jerry.ai is $5,840.60 MORE FREAKING EXPENSIVE FOR A 6 MONTH POLICY OVER MY $994.
Shoppers Beware:
You are giving out all of your personal data to a Company that is abusing the use of AI's name.
Save your efforts AND PRIVACY >>> Stay Away
18 February 2026
Unprompted review
Reply from Jerry
Hi Tony, we’re very sorry to hear this was your experience. We want to start by being absolutely clear about one thing: we never sell your personal information for marketing purposes. The information you provide is used only to generate real quotes from licensed insurance carriers, and protecting your data is something we take seriously.
We understand how frustrating this must have felt. When your renewal keeps increasing and you take the time to shop around, seeing a higher can be very disappointing.
Jerry does not set insurance prices. The quotes come directly from each carrier’s underwriting system based on their own rating models. Sometimes a current insurer may still be offering you a relatively favorable rate, while other carriers evaluate the same driver and vehicle very differently. That can result in significant differences between quotes, even with a clean record and strong credit.
If you’re open to it, we’d genuinely like to review the details of your quote to confirm that the coverage was matched correctly and that everything was entered accurately. We don’t want to overwhelm you with unwanted calls, so please feel free to contact us through hi@getjerry.com or call 1-650-753-7799, and one of our agents will take a closer look.
Avoid at all costs
Got Jerry under the impression that it would find the cheapest renters insurance for me. Once I got the insurance advertised, I hoped to get a confirmation of coverage so that I could move into the apartment the next day. After countless chats with bots telling me that it would take 2-3 business days to get th declaration (for a policy that started that same day), I finally got the declaration . The problem was that it listed the wrong address for the landlord. Fed up, I went and independently searched some major players for insurance, and the first company I got a quote with (State Farm) offered a quote that would be 2/3 the price of my policy with Jerry, and it promised it would give a confirmation that same day, and it sure did. Honestly, I’m pretty disgusted with Jerry, the marketing is misleading, impossible to get ahold of an agent, the coverage is expensive, I wouldn’t recommend to my worst enemy.
28 January 2026
Unprompted review
Reply from Jerry
Hi Neil, we’re really sorry this was your experience. Moving into a new place is stressful enough, and waiting on documents or seeing incorrect information only makes it worse.
To clarify, Jerry helps compare and purchase policies from licensed insurance carriers, but the policy documents and declarations are generated by the carrier itself. In many cases, declarations are available quickly, but some carriers do take 1–3 business days to finalize and issue official documents. That said, the incorrect landlord address should not have happened, and we understand how frustrating that must have been.
We take situations like this seriously. We’ve flagged your experience to our product and carrier operations teams so they can review what happened and make sure we tighten up the process and set the right expectations. While we use technology to make shopping easier, we also have licensed human agents who can step in when things get complicated. After reviewing your case, it looks like you spoke with one of our agents and rated the interaction as helpful. We’re sorry that the overall experience still fell short.
If you’re open to it, we’d genuinely appreciate the chance to review your case again and see if there’s anything we can do to help make this right. We don’t want to overwhelm you with unwanted calls, so please feel free to contact us through the app or call 1-650-753-7799 if you’d like us to take another look.
Be very careful if you are gifting a…
Be very careful if you are gifting a car in Virginia. The advice on this site is incomplete. It states that gift to family members not subject to sales tax. That is true only between immediate family members, parents and children. Other family member gifts of vehicles are subject to sales tax
2 January 2026
Unprompted review
Reply from Jerry
Thanks for raising this. We want our content to be helpful, and we are sorry we missed the mark here. Feedback like this helps us improve, so we appreciate you taking the time to call it out.
this is the biggest scam ever
this is the biggest scam ever . they say buy policy in 5 minutes and say cancel the policy whenever you want fast and easy and when you do cancel your refund will receive in check after a month maybe . they are scamming people . listen people they blocked me from there app without paying me
. keep yourself out of thier range they will scamm you.
New update one of there agent called me and straight on my face said no refund nothing go do what you want to do no refund.. this is crime they should be stopped
This is ai generated message to fool you more. I wanted to cancel the policy few hours after i bought it but these scammers did not let me when i try to cancel it says sign the documents again to cancel the policy and i tried gid knows how many times but end up showing error or redo the process and thats how one day pass and second day they give you nothing saying that soab cut premium shit and all at the end story is you will get reply not money
27 September 2025
Unprompted review
Reply from Jerry
Hi Mudasar, we’re sorry this experience felt frustrating. After reviewing your account with our support team, we confirmed that the policy was active for one day before it was canceled, which is why the carrier applied a portion of the premium and required fees. Our team also shared with you that if you’re able to provide proof of other active coverage on the policy’s start date, we can submit that to the insurer for review and request a possible flat cancellation.
We understand how upsetting billing situations like this can be, and our team did their best to explain the options available. If you’d like, we’re happy to take another look together and walk through the next steps.
Both of my policies they kept making…
Both of my policies they kept making mistakes including not signing the policy which cause it to almost get cancelled. The chat bot is annoying and stupid not giving accurate responses. Second policy mistake cost me $$ . Agents you do get on the phone give conflicting info and need better training. I’m avoiding this outfit.
30 December 2025
Unprompted review
Reply from Jerry
We’re very sorry you went through this. We’re constantly making updates to improve our chatbot and agent experience, and what you described isn’t typical of how things should work. We understand if we’ve lost your trust, but if you'd give us another chance we'd love to make this right. We’re not able to reach out directly based on this review, so please contact us through the app or call 1-650-753-7799 so that we can look into what happened and help.
Great App!!!
10 September 2025
Unprompted review
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