My son purchased 2 tops. Neither fitted as were too short in the body. Returned for a refund and never received it! Absolutely appalling service and withholding a refund when goods have been returned... See more
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impressed heavy weight t-shirt, actually better quality then i expected which was great. Nice slightly oversized tee which was what i wanted overall 10/10 product. *one thing to note if purchasing... See more
Top company with great products. I think I have almost one of everything in the wardrobe. The heavyweight hoodies are insanely good quality. Love the fleeces and the T-shirts are insanely good and pe... See more
The quality of their products is amazing, I recently bought some shorts, sweatshirts and a hoodie and I can safely say they are brilliant. They are soft on the inside and super comfortable, and the de... See more
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Company details
Written by the company
Founded in the UK in 2020, we're a clothing brand specialising in premium embroidered garments made from the highest quality materials. Since launch, we've proudly served over 35,000 customers with our iconic fleeces, heavyweight hoodies and expanding range of timeless essentials. Beyond fast dispatch times, our focus is on exceptional customer service, with a team ready to support you every step of the way.
Contact info
United Kingdom
- support@jemcity.co.uk
- jemcityuk.shop
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Didn’t send the hoodie gave me a refund instead
Didn’t send the hoodie gave me a refund
Amazing
Great service, Easy to use website, good delivery time. But most importantly the jumper itself is incredibly comfy, warm and looks and feels amazing. Highly recommend.
All the styles are very good and…
All the styles are very good and comfortable. Also, most of the hoodies that I have bought have been the right size for me which is the best thing. So overall, Jem city is a top place to buy clothing.
Initially wanted to gift my dad one of…
Initially wanted to gift my dad one of their hoodies and end up buying a couple for myself. They're just that comfy honestly. Highly recommended!
Was exited to receive the jumper but…
Was exited to receive the jumper but unfortunately the quality of the jumper was so poor I had to return it, the jumper was so thin and cheaply made I couldn’t wear it. Which is a shame as the design is really nice that you have come up with, I feel if you put some more money into better quality materials your company could become quite a big player in the fashion world but as it stands at the moment with the quality I fear it will only ever be a one purchase company for a lot of people.
Great quality
The whole process from ordering
The whole process from ordering, acknowledgement, delivery notification through to follow up after delivery, was extremely efficient and courteously followed through.
Coat is fantastic quality and can’t…
Coat is fantastic quality and can’t fault it. Lovely colour too
Will be buying more
My third piece from the collection. Really happy with the fit and quality. Will get a few more bits soon.
I have ordered from Jem City UK a few…
I have ordered from Jem City UK a few times and every time the orders have arrived quickly. I love these hoodies and I have never had a problem with them. Will be ordering again!
Great garms great communication & quick…
Great garms great communication & quick free postage
MONACO JC JACKETS
I bought the Monaco JC jackets both in grey and black, and they were superb. The design was amazing and the fitting was perfect as I ordered a Large. I really appreciate the discount code that they provided me with and would definitely be back for more ! I’m excited ! 🤩 Furthermore , the customer service was excellent, keep up the great work 👌

Reply from Jem City
Best quality and most comfortable…
Best quality and most comfortable fleece I have ever worn! I got the Monaco blue navy and it’s 🔝

Reply from Jem City
Great service
Great service. Efficient from the point of purchase. Great quality product and good fit

Reply from Jem City
Really low quality not what I expected…
Really low quality not what I expected and the product doesn’t even have tags and labels. Really disappointed after waiting for a month for just a delivery. They need to improve on the quality and the whole products. It’s bad
Great quality and style
Great quality, absolutely love my sweaters and can’t stop wearing them.
I’ve received compliments every time I’ve worn them and will be purchasing more.

Reply from Jem City
Product is always good
Product is always good, my last order came really quick and looks super tidy, love it

Reply from Jem City
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