JD Sports, Ireland Reviews 

22,475
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,367 reviews, reviewers had a great experience with this company. Customers frequently praise the quick shipping and efficient delivery service, often receiving their orders promptly. The online ordering process is generally described as easy and straightforward, with many appreciating the excellent overall service and good product quality. However, some people were dissatisfied with product quality, reporting defective or damaged goods, and issues with sizing not being accurate. A few other people also felt that orders sometimes did not arrive or were delayed, leading to frustration. Additionally, some customers mentioned unhelpful staff and problems with the click and collect process, such as items not being ready or long wait times.

What people talk about most

Product

Clients share ambiguous opinions on product quality and availability. Many customers praise the quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over issues such... See more

Staff

Reviewers mention ambiguous feedback about staff, with many customers praising their helpfulness and... See more

Service

Users describe positive interactions with service, highlighting exceptional online service, quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered 2 pairs of kids trainers. A day after payment was made got a notification that one was out of stock and had to wait on refund. I ordered a different pair and they arrived before the first orde... See more

Company replied

Rated 4 out of 5 stars

I have to say ordering online was easy but I kind of taught when you do click and collect you would have been able to collect thatvday or next.We could also look at staff in the shop not very help ..h... See more

Company replied

Rated 4 out of 5 stars

Had no problems with order or delivery all great but the the fact there is no click and collect or store pick up in Galway store anymore would put me off a little for the convenience 🙂

Company replied

Rated 3 out of 5 stars

Made 2 orders within minutes of each other first arrived within days and the second one never arrived and I had to fight for a week to get a refund even though it had been a month since I ordered. No... See more

Company replied


Company details

  1. #29 of 31 best companies in Clothing Store

About JD Sports, Ireland

Written by the company

JD Sports - where sports fashion meets street style. With all the hottest collections from Nike, adidas, Vans and more, JD is the undisputed King of Trainers and unrivalled in our selection of brands. New and exclusive products land in-store and online daily, making JD your one-stop hot spot for top trending fashion. Head to JD now to shop the hottest looks to freshen up your 'fit!

Contact us via Customer Care

Contact info

3.8

Great

TrustScore 4 out of 5

22K reviews

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3.8

All reviews

(22,475)

1,373 reviews in the last 12 months

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Rated 5 out of 5 stars
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
JD Customer Care Team

Rated 4 out of 5 stars

I’m very Like JD

29 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Fabulous Experience

Absolutely, hassle free transaction and delivery.

24 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
JD Customer Care Team

Rated 5 out of 5 stars

Very happy

Very happy, thank you

29 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
JD Customer Care Team

Rated 5 out of 5 stars

Air max and Air Force

Quick delivery, great sales and discounts on . I have baught 12 pairs of runners from JD Sports in the last 10 months and i haven't been disappointed once.

28 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
JD Customer Care Team

Rated 4 out of 5 stars

Ordered 2 pairs of kids trainers

Ordered 2 pairs of kids trainers. A day after payment was made got a notification that one was out of stock and had to wait on refund. I ordered a different pair and they arrived before the first order. All on all quick delivery and good quality trainers

26 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Top quality items and prompt delivery.

Top quality items and prompt delivery.

28 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
JD Customer Care Team

Rated 3 out of 5 stars

One item ordered was cancelled after…

One item ordered was cancelled after ordering which was a pain

28 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Excellent products

23 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
JD Customer Care Team

Rated 5 out of 5 stars
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
JD Customer Care Team

Rated 5 out of 5 stars

The products were perfect

The products were perfect, fit well, feel great on.

I would have preferred to buy local, in one of the shops (the square) - help to keep jobs, less travel, less diesel. It's an environment thing!

2 August 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
JD Customer Care Team

Rated 5 out of 5 stars

Great

Great, fast dellivery

28 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
JD Customer Care Team

Rated 5 out of 5 stars

Great deal and service

Purchase online was uber easy. And the price was a great deal!! When collecting the staff was lovely and very quick. Great experience.

9 July 2026
Unprompted review
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
JD Customer Care Team

Rated 5 out of 5 stars

Great choice great service fast…

Great choice great service fast delivery would diffenetly recommend

27 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
JD Customer Care Team

Rated 2 out of 5 stars

I bought shoes for my daughter from…

I bought shoes for my daughter from your website, but the size was wrong. I went to the Dundrum store, but they wouldn't exchange them for me and told me I'd have to pay extra. I don't know if this is your policy, but it's a terrible experience to buy something online and not be allowed to exchange it. I've already requested a refund from the store.

27 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Efficiency

Efficiency

27 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Customer Care Team

Rated 1 out of 5 stars

The item never delivered to the…

The item never delivered to the address. I had to wait several days before I drove up to little Island for collection

27 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 2 out of 5 stars

They cancelled some of my items and…

They cancelled some of my items and never informed me, I was buying matching sets so I wouldn’t have ordered one without the other if I had on known there was no stock!

27 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Good experience

Everything is good

1 August 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
JD Customer Care Team

Rated 1 out of 5 stars

Disappointed

Order was placed and payed for, after an item went out of stock no update on the website was left days waiting on the refund. Shoes had a mark on them and I’m still cleaning them weeks later the stain will not come out

1 August 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

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