Terrible stores. Stood in line for 20 minutes while the 7 employees walked around chatting. Minutes passed by without any cashier. Moreover, I ordered some shorts for click and collect. They spent... See more
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I want to give shoutout to Nordine from JD Sports in Fields. Absolutely amazing customer service!!! He knows a lot about sneakers and does his job well. I bought sneakers from tricky material and he e... See more
I bought a pair of Adidas shoes from JD Sports that developed a clear manufacturing defect after only a few uses. Instead of honoring the 2-year 'Reklamationsret' under Danish law, both companies are... See more
It was a good experience from JD sport for shopping online through their own application. Although it is good I have seen some minor disadvantages like I couldn’t exchange the size of the shoes. But I... See more
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Company details
About Jdsports
Written by the company
JD Sports er en af Danmarks største leverandører af sportsmode. Der tilbydes et bredt udvalg af løbesko, sneakers, modetøj og tilbehør til både herrer, damer og børn – og 80 % af dette er eksklusivt hos JD. Det nuværende udvalg har produkter fra alle de store sportsmærker, såsom Nike, adidas, Ellesse, Fila, The North Face, Reebok, Converse, Lacoste, Puma... og mange flere, inklusive JD eksklusive brands som McKenzie og Pink Soda Sport
Kontakt OsContact info
United States
- jdsports.dk
2.3
Poor
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
No stock for items shown online
I was frustrated with couple of online orders for available items on the website and not available in the real stock. After my order, I got a notification of canceling my order because of the availability.
21 July 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Worst place to do shopping.Placed an…
Worst place to do shopping.Placed an order and never received that.
17 July 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Do You Got people in the depot which…
Do You Got people in the depot which keeps the discount items for Them? Tryed to Buy discount shoes multiple time, every time after purchase( 1hour later) Got e-mail , the item is not available,but on Stock looks available !
17 July 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
good prices
The shipping took some time. The order was divided in 2 packages and the first was not delivered to my address, but to a random pick-up point.
29 June 2024
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Lost order - no refund
I made an order in March, but I didn't needed anymore, so I decided to not pick it up as they say that after 15 days in the store, they will issue the refund immediately. 3 months already and haven't heard from them, I even went to the store and they didn't know how to solve the problem, as they lost the order. Very disappointing
19 June 2024
Unprompted review
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Beware of terms - unable to cancel order
Can't cancel order because it is being packed immediately but order is over 1 week old and no despatch. Part order arrived in wrong size. Have to pay 109 kroner to return to UK! Can only return to Denmark in Copenhagen or Aarhus. Beware!!!
2 June 2024
Unprompted review
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
For lang leveringstid og dyr returnering …
Først tog det en evighed før pakken ankom. Da indholdet var for småt og jeg ville returnere det, kostede det 110,- at sende det retur, til trods for at der stod gratis returnering.
24 May 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Terrible - Never ordering here again.
Terrible. Waited (and still am) over 3 weeks for an order and 'get in touch forum- on the website is broken.
23 April 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Very bad service I Got
I purchased shoes online from the website and paid in advance from 14 Jan 2024 and till date I didn't receive any thing. In the website the delivery date is from 5-7 days and after more than 3 months nothing received. The customer service is useless. I think they are a scammer. Please avoid to purchase any thing from them.
21 April 2024
Unprompted review
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Everything was fine I love the clothes…
Everything was fine I love the clothes I bought it's just the packaging was a bit careless and bad
24 March 2024
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Im wery happy
20 March 2024
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
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