Ive only been a member 4 days (3 visits) and im really starting to get the feel of it ...I always do my training in the early hours so there's been no staff members around to quiz on certain matters... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About JD Gyms
Written by the company
Contact info
Anjou Boulevard, Robin Park, WN5 0UJ, Wigan, United Kingdom
- jdgyms.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No toilets or basic hygiene facilities
Signed up with the opening offer. Gym looks great however flooded with kids with tripods recording themselves. All felt very fake. The really bad bit was needing the toilet to find all toilets out of order along with the saunas and showers. No basic hygiene facilities in a gym is seriously poor. No staff to ask for nearest toilets. Safe to say I cancelled and won’t be back.
May use AI-assist with repliesRead more
I joined this gym a week ago
I joined this gym a week ago, I absolutely love the variety of equipment and the aesthetic of the gym, but if I’m being honest, it’s biggest selling point and my favourite part is definitely the sauna! I love that it’s in the changing room, so you have privacy 💖 really good value for money. Only down side I would say is I don’t see many staff wondering round, which would be helpful if you needed assistance upstairs, also equipment could do with being cleaner / more cleaning stations with sprays, however as a newb to this gym maybe I just can’t find them! All in all would still say the pros way out weigh the cons and I am loving the experience.

Reply from JD Gyms

Reply from JD Gyms
Very friendly and helpful trainers
Very friendly and helpful trainers. Non pretentious.

Reply from JD Gyms
I’ve been coming for 3 years now and…
I’ve been coming for 3 years now and it’s affordable but entire is also so kind especially the staff

Reply from JD Gyms
Adrian was a really nice and friendly…
Adrian was a really nice and friendly person and great help

Reply from JD Gyms
Adrian was really friendly and a cool…
Adrian was really friendly and a cool dude

Reply from JD Gyms

Reply from JD Gyms
I have always liked JD and have been a…
I have always liked JD and have been a member in the past. I recently joined again due to the selection of classes however after my recent body pump class I was reminded why I left. The class was done in a dark studio so you couldn't really see what you were doing and they plates are a nightmare to get on and off the bar during a fast paced class. Not ideal

Reply from JD Gyms
Plenty of equipment and all working
Plenty of equipment and all working, pleasant and helpful staff.

Reply from JD Gyms

Reply from JD Gyms
JD have taken 20 pounds off me instead…
JD have taken 20 pounds off me instead of the 10 pounds for signing up, I have messaged the gym explaining the issue and have been completely ignored days later. Please send me my money back.
RESPONSE to REPLY FROM JD GYMS
I emailed the Wythenshawe gym on 26 August and have had no reply in nine days. I've also left a voicemail with no callback. This is the first response I've had from JD Gyms through any channel.
For accuracy: I was charged £10 twice on sign-up, not £20 as a single payment. One charge was authorised, the second was not.
I've now raised a dispute with my credit card provider for the duplicate charge.
I will update this review with the outcome.

Reply from JD Gyms
Lunch time 12.30 burn followed by Abs
Good day 12.30 burn followed by Abs , taken by Jen ,the usual guy Dylan is away this week , chose a good coach willing to do Tuesday and Thursday .Dylan , is good so hard to think someone could keep up with his humour and personality , Jen was great, made sure we were all doing her workout right , Abs was also good , she told us about things to come from 14th this month so hoping it includes lunchtime Monday and Wednesday ( not spin ) . Looks like we have Friday circuit training with , Helen ,on a regular basis . I know this lady from past body pump classes .so know she is good .
Well done Chris ( manager ) you came at a tough time , let’s hope this is a new start getting Preston back on track to how it used to be ,

Reply from JD Gyms
jd gym thornton stopping boxing padwork
I was happily using the gym with my friend for 15 months every week doing boxing padwork and weights 2 areas we are qualified in. then one day a member of staff came up to me and said you are not allowed to do padwork in the gym despite google actually stating the opposite which I showed him, I was told you are not allowed to bring in your own equipment to as we used to bring in our own gloves and pads due to the box of gloves jd supplied being a health hazard with so many people using them and the padding falling out, I have asked for them to send me the policies on what they are reffering to and got no reply

Reply from JD Gyms
Give us new weighted machines/equipment
Im writing this review to see if the owners or management actually care about our gym? ive been a member of this gym since they took it over from exercise 4 less, its a great gym, staff are always friendly and helpful, however I think its time to actually replace the equipment. Do i need to start log dates and what machines have been broken/out of order? machines have rust/sweat built up on them, broken leather, Im sure your going to ask for a list of machines/equipment that are out of order?:
Upstairs: seating lat flys, arm has been broken and replaced, out of action for a couple of days, seated law row, cable broken, fixed but again (machines are old) seat chest press (cable was broken) fixed now.
Downstairs: belted hipthrust (broken then fixed), stand preacher curls machine, handle broken and still broken, large cable machines close to deadlift area, sometimes one side is out of action as the cable has snapped!
Its soul destroying to see all these new JD gyms opening up with brand new machines (weighted), we did have new cardio machines, NOW its time for new weighted machines like they have in Cwmbran and Cardiff, why are you leaving out Newport?
its disheartening that your opening brand new gyms instead of taking care of this one.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.











