JD Gyms - Doncaster Reviews 

366
TrustScore 3 out of 5

3.0

Ogden Road, Shaw Lane Industrial Estate, DN2 4SQ Doncaster, England, GB


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Rated 5 out of 5 stars

Easy access, love that it’s 24/7! Equipment is quality and repaired in a timely manner. It feels safe and secure onsite. Staff are approachable and friendly. The changing facilities are ok, toilets ca... See more

Company replied

Rated 5 out of 5 stars

Big open space, plenty of equipment, there were no blue roll dispensers or sprays anywhere, to be able to clean equipment down before/after use. Plenty of equipment giving plenty of choice during... See more

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Rated 3 out of 5 stars

Typical 24hr gym. Benches in the free weights area to close together, you have to wait for the person next you to finish their set before you can start you're set. Leg equipment is not nice, leg... See more

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Rated 1 out of 5 stars

If sb gonna start workout after 10:30/11;00pm no shawer no sauna no changing room. few equipment such as leg extension, abdomen machine, seated hamstring machin doesn't work properly for long term but... See more

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Company details

  1. Gym

About JD Gyms - Doncaster

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Ogden Road, Shaw Lane Industrial Estate, DN2 4SQ, Doncaster, England, United Kingdom

  • 1302246049

3.0

Average

TrustScore 3 out of 5

366 reviews

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3.0

All reviews

(366)

4,594 reviews in the last 12 months

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Rated 5 out of 5 stars

PINS

Nothing in particular

7 January 2024
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 3 out of 5 stars

Advertised as 24 Hours

Advertised as 24 Hours, I go on a night time due to work, the studio’s locked, toilets, showers, sauna, lockers are closed and locked at 12, open again at 5am. You get to only use to main room. Whereas other gyms the full facility’s are available. I wouldn’t say this is a 24 Hour gym. Also can only go to the gym once a day as it will not let you scan back in. If you leave something there and go to pick it up you can’t, if you want to go to a lesson you can’t if you’ve already been that day. Good equipment but not worth the money IF you like to go late. App needs updating, other gyms let you know the busy periods, and centre the app around you, how busy it is, at that moment of time,etc this app gives you a code and lesson times that’s it.

9 January 2024
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi Jade

Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym in Doncaster, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

We understand you'd like to come multiple times in one day, this is absolutely doable, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in. 👍 

If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to. the email address is doncaster@jdgyms.co.uk

Hope this helps!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Love this gym,very professional company and great customer service

6 January 2024
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 3 out of 5 stars

Decent gym but shít showers.

Decent gym, only issue I have is the mens showers. If there is only one shower running, the water is freezing and will not get warm. It only gets warm when someone else hits another shower button. It's been mentioned many times to staff and been like it for well over a year.

13 January 2024
Unprompted review
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

Thanks for making us aware of this issue. Our staff do regular maintenance checks on equipment and facilities so hopefully this has been picked up already. However, we have also contacted them to check it's on the list to be fixed.

We are sorry for the inconvenience this may have caused you.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

All goods

All goods, from machines to peaple and clean 5A realy happy 😊

12 December 2023
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

JD Gyms used to be a great a gym

JD Gyms used to be a great a gym, due to work circumstances I had to stop my membership last year, however I joined again recently and every session back has been disappointing. - Handles/Grips missing from equipment, a lot of machines not working, showers unexpectedly changing temperatures and also the closing of the sauna because there was water bottles in there - I understand that the users need to appreciate the space however it doesn’t make any sense “punishing” everyone else by turning the sauna off for a week or more. I over heard multiple people in the gym complaining about the same situation “I came today just for the sauna” - they wasn’t able to use a facility that they’re paying for because the staff thought it was ok to switch off.

2 December 2023
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 1 out of 5 stars

Awful gym

Awful gym, rubbish equipment.. absolutely freezing.

28 November 2023
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Good afternoon

The temperature can fluctuate with the seasons, but we always do our best to maintain a temperature which is comfortable for exercising.

It might feel cool when you're standing still, but once you start your workout it'll feel different.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Very nice and clean gym

Very nice and clean gym. Spacious and has lots of equipment. The true bonus is the sauna. What’s important it is open 24/7, has parking and secure entrance. Highly recommended!

25 November 2023
Rated 3 out of 5 stars

The sauna recently on my visit was not…

On my visit this past Monday sadly the sauna was turned off, it was disappointing as I was really looking forward to using it. Though the gym staff was friendly and polite, the staff assured me he would look into this for me

13 November 2023
Rated 3 out of 5 stars

No staff on floor

No staff on floor. Staff stay in staff room . After 3 sessions of going am yet to see staff on the floor . U have to go to staff door to get any help , would be nice for an employee to be on the floor so you don’t have to go looking for one if you have an issue.

10 November 2023
Rated 1 out of 5 stars

Horrible cancellation process.

Didn’t end up going to the gym after someone I know had a bad time there and it put me off. So I cancelled my membership on day 15. They deliberately processed the cancellation one day after my next payment was taken to get another £21.99 out of me. Kindly pointed out in the terms it says “30 days notice helps” it doesn’t say require. And 15 days notice should’ve been more than enough. However they are refusing a refund even though I never went at all.

8 October 2023
Rated 3 out of 5 stars

app update

My idea is- JD app should show how busy the gym is at the time- meaning how many ppl is currently at the gym. Surely it is possible to create an algorithm that counts amount of scanned barcodes at the entry/exit stage and sends that data live on the app.
That would be so useful especially for ppl that stretch their daily schedules. Doncaster branch is really busy place and from what I been told by my friends that use Leeds branch- it is the same. That option on the app would definitely avoid disappointments caused by coming to the gym and realising that it’s necessary to come back later or even skip training session.

2 November 2023
Rated 3 out of 5 stars

Not the best but local

I have been a member of this GYM before but unfortunately it is local to me.
Fortunately I only want to do a bit of running and some cycling.
The GYM doesn’t appear to get much of a clean. The sanitation stations have been removed therefore you are usually following the previous person with their sweat all over the machine. Not everyone would use them but those of us with hygiene standards would.
There are rarely any staff to speak to or ask for advise and to be fair when I have I have felt like I’ve been brushed off.
Finally the amount of machines that either don’t work or are broken is ridiculous. I had to get on 3 spin bikes once before finding one that actually worked properly and a couple of running machines as the belts were slipping.

29 October 2023

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