J Cordner Heating & Plumbing Ltd. Reviews 154

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have used John Cordner for our gas safety certificate since he installed the boiler and central heating system over 10 years ago. Always professional and very helpful. Never had any problems with... See more

Company replied

Rated 5 out of 5 stars

I have used this company several times over the years and it always does a grand job. This time around, our boiler needed a fan replacement and a couple of other minor parts. John, the engineer, carri... See more

Company replied

Rated 5 out of 5 stars

Gave advice when coming to our house to quote and assess to supply and fit a combi boiler. Gave examples how to extend warranty to 10years. Emailed every step by the office. Given a timefram... See more

Company replied

Rated 5 out of 5 stars

New combi boiler installation and system check. Quick, clean, efficient and as quoted. All round superb service even down to the invoicing. Will be using for my yearly service. Very competitively pric... See more

Company replied

Company details

  1. Home Services

Written by the company

J Cordner Heating Ltd - Eastbourne's leading Boiler Update Specialist. A family firm with over 20 years of experience in the industry we service Eastbourne and the surrounding areas. Our services range from simple plumbing and central heating repairs to entirely new central heating installations - and our particular area of expertise: Boiler Updates. Our aim is full customer satisfaction in our working relationship, workmanship and after care service, and to carry out all work at a fair price. We have a dedicated office to answer your queries, so for a free obligation quote please call 01323 412 952.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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Rated 5 out of 5 stars

Very Impressed

Very Impressed, very punctual and a great price. Definitely my go to plumber now.

27 November 2020
J Cordner Heating & Plumbing Ltd. logo

Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review. We are very happy to hear that you were pleased with the service.

Rated 5 out of 5 stars

J Cordner Heating & Plumbing LTD.

John, Jacky and the team provide an excellent, reliable, efficient and trustworthy service, supporting our Rental portfolio as well as our own homes.
From a simple fix to a new boiler we have always received an impressive result from J Cordner Heating & Plumbing Ltd.

20 November 2020
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Reply from J Cordner Heating & Plumbing Ltd.

Thanks for taking the time to review us, and we are really pleased to hear that you have been happy with the service over the years.

Rated 5 out of 5 stars

The central heating was not working

The central heating was not working. Engineer came within a couple of hours and sorted out the problem for us.

Speedy response and problem solved. Thank you.

20 November 2020
J Cordner Heating & Plumbing Ltd. logo

Reply from J Cordner Heating & Plumbing Ltd.

Happy to be have been able to get you back on with heating quickly. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

As a landlord I find them excellent

As a landlord I find them excellent. Them are reliable very helpful and their charges are realistic.

17 November 2020
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Reply from J Cordner Heating & Plumbing Ltd.

Pleased to hear that you have been happy with our service for your rented property over the years. Thank you for the review.

Rated 5 out of 5 stars

Excellent service

Excellent service delivered with professionalism. Would highly recommend

15 November 2020
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review us and the recommendation.

Rated 5 out of 5 stars

Always excellent service

Always excellent service. Installed our boiler and have serviced it for years. Always update us on how it and are there for advice. example: installing a Carbon Monoxide alarm and checking all things boiler related when they carry out a service. Polite and tidy and always clean up after the job , respecting our home. Thank you

15 November 2020
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for the review - and see you next year for the Annual Boiler Service!

Rated 5 out of 5 stars

Perfect

As ever, a first class service. This year, fully COVID friendly; could not fault!

14 November 2020
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you so much for taking the time to review us . As an Essential Service we keep going - just with added Health & Safety procedures in place. Customer's and our own safety is a top priority.

Rated 4 out of 5 stars

Prompt

Good work. He came promptly.

13 November 2020
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review us.

Rated 5 out of 5 stars

Very professional Company

Very professional Company with excellent knowledge and advice .
Very trust worthy and Highly recommend.

13 November 2020
J Cordner Heating & Plumbing Ltd. logo

Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review us and for your recommendation.

Rated 5 out of 5 stars

Good honest company

Good honest company, good work done efficiently and well.
Would definitely recommend.

13 November 2020
J Cordner Heating & Plumbing Ltd. logo

Reply from J Cordner Heating & Plumbing Ltd.

Thank you for the review and taking the time to recommend us.

Rated 5 out of 5 stars

J Cordner recently fixed my WC which…

J Cordner recently fixed my WC which had stopped flushing & fitted new flush siphon & ballcock , I have used this firm since 2008 when John installed new central heating & a new bathroom suite . Since then J Cordner have serviced my boiler every year & 12 years on it's still going strong . Friendly , professional & reliable with competitve rates , I have never had a reason to look elsewhere , Grant C.

8 November 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for reviewing us. We are pleased to hear that you have been happy with our service over the last years.

Rated 5 out of 5 stars

Highly recommended

Brilliant service. Thankyou Jackie for sorting out an engineer to fix the boiler at my elderly mums home and keeping me informed at all times.
Will definitely use again.
Great service. Reasonable prices.
Thankyou. Mrs Dale

5 November 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review us. Pleased that we could get your mum back on with heating quickly.

Rated 5 out of 5 stars

Boiler annual service

Prompt arrival, great service, very knowledgeable friendly and efficient.

14 October 2020
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Reply from J Cordner Heating & Plumbing Ltd.

Pleased to hear that you were happy with out service.

Rated 5 out of 5 stars

Have always used this company since…

Have always used this company since moving to Eastbourne. Always a good service.

7 October 2020
Unprompted review
J Cordner Heating & Plumbing Ltd. logo

Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to leave a review and for the recommendation.

Rated 5 out of 5 stars

We have used J Codner for some years…

We have used J Codner for some years and they are always reliable,efficient and very helpful and friendly. They built our bathroom 4 years ago and it still looks new and functions splendidly. We call on him every year to service our boiler.

7 October 2020
Unprompted review
J Cordner Heating & Plumbing Ltd. logo

Reply from J Cordner Heating & Plumbing Ltd.

Thank you for your review. I am pleased to hear that your bathroom is still looking good and performing well after 4 years . See you next year for the Annual Boiler Service.

Rated 4 out of 5 stars

Daniel was great

Daniel was great . He was delayed at another job but kept in contact with me. This was appreciated. My only minor quibbles were that no one turned up at the first appointment made & secondly I have not yet received a receipt.

6 October 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for leaving a review and the feedback. We are always trying to offer the best customer service and on that day in question it fell below what we like to deliver. I am happy that we were able to rebook the service for you and it has now been done for another year. Your receipt should be with you now also.

Rated 5 out of 5 stars

Very quick and reliable

Very quick and reliable, used them for years.

6 October 2020
Unprompted review
J Cordner Heating & Plumbing Ltd. logo

Reply from J Cordner Heating & Plumbing Ltd.

Pleased to hear that you have been happy with the service over the years. Thank you for taking the time out to leave a review

Rated 5 out of 5 stars

As always

As always, they were very efficient, helpful and trustworthy.

6 October 2020
Unprompted review
J Cordner Heating & Plumbing Ltd. logo

Reply from J Cordner Heating & Plumbing Ltd.

Thank you for your review and positive feedback.

Rated 4 out of 5 stars

Very good service

Services boiler, updated shower and generally available with any heating and plumbing needs. Very good service. Efficient.

19 September 2020
Unprompted review
J Cordner Heating & Plumbing Ltd. logo

Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review us. Pleased to hear you are happy with the service.

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